John Lewis Partnership

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Accelerating our plans to deliver differentiation and innovation
changes will also mean that the influence of our customer-facing Partners will become stronger in shaping and improving the customer offer. The plan ...
Last Modified - 9 April 2020
John Lewis Partnership plc Unaudited results for 52 weeks ended 28 January 2017
to more information at their fingertips to enhance service delivery and, in Waitrose, 2017 will see a significant investment in existing shops.' Key ...
Last Modified - 22 February 2019
Waitrose & Partners unveils plans for 42 more supper clubs
convenience of a supermarket with the expertise and service of a specialist shop - dedicated to offering quality food that has been responsibly ...
Last Modified - 22 February 2019
John Lewis extends Click & Collect collection pick up in its shops in last days before Christmas
network which helps us to maintain our high level of customer service.' This announcement follows the recent launch in November of self-service ...
Last Modified - 22 February 2019
John Lewis announce nine further store reopenings
and York. Bérangère Michel, Executive Director for Customer Service at the John Lewis Partnership said; “The overwhelmingly positive feedback from ...
Last Modified - 3 July 2020
The John Lewis Partnership shortlists six entrepreneurs for its innovation programme
of farming and community gardening. Peter Cross, Customer Experience Director at John Lewis & Partners, said: “Our search was for those ...
Last Modified - 25 November 2019
John Lewis Partnership announces next phase of head office changes
retail businesses, backed by £1bn investments in customer service and experience in store and online. This will require the Partnership to become a ...
Last Modified - 18 December 2024
John Lewis reveals largest fashion collection launch in its history: John Lewis & Partners Womenswear
'Best Furniture Retailer 2018' at the GlobalData Customer Satisfaction Awards 2018. John Lewis Insurance offers a range of comprehensive ...
Last Modified - 22 February 2019
John Lewis Partnership plc interim results for the half year ended 29 July 2017
rates and political uncertainty. These have dampened customer demand, especially in categories connected to the housing market. Against that backdrop, ...
Last Modified - 22 February 2019
John Lewis to offer customers new 'concierge style' shopping experience
Today, John Lewis has revealed details of a new 'concierge style' shopping experience which the retailer will trial at its new service-led shop in ...
Last Modified - 22 February 2019

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John Lewis Partnership

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