2020/21 Ethics & Sustainability Progress Report

Our Partnership is governed by a written Constitution which is based on clear and enduring principles and rules. It sets out our responsibilities to each other,  to the environment and those with whom we build strong relationships including suppliers, customers, and communities.

Chairman's-statement

Chairman’s statement

If the past year taught us anything, it's the positive difference the Partnership can make for our customers, suppliers and the environment in times of adversity.
Life has been incredibly tough for everyone. But it’s brought out the best in our Partners who consistently strive to have a positive impact in the communities in which we operate.
We want to be among the UK’s most purpose-led and sustainable businesses. We’re far from perfect and know we have much more to do. This report updates you on our progress towards achieving our ambition and sets out our plans for the future.

OUR STRATEGY

In 2020 we completed a full review of our ethics and sustainability strategy. Our new strategy takes a holistic approach to being a more sustainable, ethical business. It is broken down into six focus areas, each of which is critical if we are to respect and support both planetary boundaries and the interests of all those touched by our business - Partners (our employees), customers, suppliers and the wider community.

OUR 2020/21 HIGHLIGHTS

OUR 2020/21 KEY PERFORMANCE INDICATORS AT A GLANCE

Agriculture, aquaculture & raw material sourcing

Circularity & waste

Climate action

100%

 of our own-brand fish and shellfish will come from third-party verified responsible sources by the end of January 2021*

Performance:

90.7%

50%

By 2030 Waitrose will reduce operational food waste by 50% against a 2018 baseline
 

Performance:

90.7%

Net Zero

Net zero carbon across our entire operations by 20351 from a 2018 baseline.

Performance:

90.7%

100% 

of palm oil and palm kernel oil based ingredients and derivatives used in own-brand products to be RSPO physically certified by December 2020**

Performance: 

90.7%

100%

All own-brand product packaging across our two brands will be widely recyclable, reusable, or home compostable by 2023.

Performance:

John Lewis:

90.7%

Waitrose:

90.7%

100%

All electricity procured by the Partnership to be 100% renewable certified by 2028.

Performance:

90.7%

50% 

of cotton used in John Lewis own-brand products to be from sustainable sources by January 2021**
 

Performance:

90.7%

100%

 of our operational waste across the Partnership will be diverted from landfill by the end of January 2021.

Performance:

90.7%

100%

All heavy trucks to be converted to biomethane fuel by 2028.

Performance:

90.7%

1 In October 2020 we brought this target forward 15 years to ‘Net zero carbon across our entire operations by 2035.

* This target has now been extended to January 2025

** These targets were set with an end date of 2020/21. From 2020 onwards they will form part of our new target: All key raw materials in our own-brand products will be from sustainable or recycled sources by 2025. 

Key:

  • Green: Met or on track
  • Amber: Made good progress
  • Red: Target not yet achieved

OUR 2020/21 PROGRESS