Ethics & sustainability

Corporate ethics & Sustainability

At the John Lewis Partnership, ethics and sustainability aren’t nice-to-haves. 
They’re part of how we do business. From how we source products to how we support communities and protect the planet, we’re acting now to build a fairer, 
more sustainable future for everyone.

Man smiling

Our approach and key commitments

Our Ethics & Sustainability strategy guides our efforts to make a more positive impact on people and planet. We’re aiming to create a kinder, fairer future for Partners, customers, suppliers and the communities in which we operate.

Sustainability focus areas

We’re aiming to create a kinder, fairer future for Partners, customers, suppliers and the communities in which we operate, building strong and trusted relationships with them whilst ensuring we listen to and understand their concerns. Each area of our three focus areas is critical if we are to protect the planet and respect and support the interests of all those touched by our business.

Supply Chains

Supply Chains

We believe that sourcing high-quality materials while supporting fair livelihoods, promoting well-being, and respecting the environment is essential to building ethical and responsible supply chains.

Environment

Environment

We believe that by reducing greenhouse gas emissions in our operations and supply chains, designing with circularity in mind and eradicating waste and protecting and enhancing nature through biodiversity we are making the greatest difference to the environment.

Communities & Health

Communities & Health

We believe that the wellbeing of our communities is inseparable from the health of our business. We’re committed to helping people live healthier lives and supporting the communities we serve.

24.3%

S1+2 emissions cut vs 2020/21

8.3m

Meals provided

50%

Transport CO₂ cut vs 2018

Ethics & sustainability
Ethics & sustainability
Governance

Governance at the Partnership

The Partnership’s governance checks and balances are clear and robust in accordance with its democratic principles of sharing power for the benefit of Partners. Partnership Council is at the heart of the Partnership's governance controls.

Sustainability News

All news
Sustainability News

5th October 2022

John Lewis Partnership announces partnership with WWF

John Lewis join Earth Day packaging pledge

25th August 2021

John Lewis join Earth Day packaging pledge

Don’t ditch it, fix it: John Lewis rolls out repair service to all stores

9th April, 2025

Don’t ditch it, fix it: John Lewis rolls out repair service to all stores