What we do

We strive to be a better way of doing business. This commitment is driven by our purpose, our Partnership values and our business strategy.



John Lewis began trading over 150 years ago in 1864 on London's Oxford Street, and is a leading omni-channel retailer in the UK with 34 John Lewis shops and a growing online business - johnlewis.com. We also offer a range of financial products from Home Insurance to Foreign Currency and our credit card, the Partnership Card through John Lewis Finance.

'Never Knowingly Undersold' has been our unique promise to our customers for over 75 years, on quality, service and value. You can trust that we will always stock the best quality products, responsibly sourced.

If we find a national high street competitor offering a better nationwide price for the same individual product, sold with the same service conditions, we'll lower our price to match in all our shops and on our website, including when a competitor is having a sale.

To find details of your nearest shop, including location and opening times, use the John Lewis branch finder.

Further information can be found on the John Lewis Media Centre and Johnlewis.com.



Waitrose is dedicated to offering superb quality food that has been responsibly sourced, combined with unrivalled high standards of customer service from our Partners.

The first ten Waitrose shops joined the John Lewis Partnership in 1937 and today there are now 331, including convenience branches, as well as shops at Welcome Break service stations, waitrose.com and our own Waitrose farm. We also have a number of shops in the Middle East and export products to 58 countries worldwide.

In addition to the range of groceries available online, customers can order from our specialist websites featuring products from flowers to wine. To find details of your nearest shop, including location and opening times, use the Waitrose branch finder. Further information can be found on the Waitrose Media Centre and Waitrose.com.



Waitrose has its own farm which is part of the Leckford Estate in Hampshire and embodies Waitrose principles of good food, good environmental practice and fair behaviour.

Leckford Farm produces arable crops including high quality bread-making wheat which is used to make a range of Leckford label flour, as well as apples, pears, apple juice, cider, free range eggs, chestnut mushrooms and free range chickens to Waitrose shops.

On the estate you'll also find a Farm Shop, the Longstock Park Nursery and Longstock Park Water Garden, all of which are open to the public.