For John Lewis customer service or product enquiries, use the Contact us option on the John Lewis website.

For Waitrose customer service or product enquiries, visit the help and support pages on the Waitrose website.

For all Partner pension enquiries email the John Lewis Partnership pension
office.

Email:
pension.office@johnlewis.co.uk

For enquiries about apprenticeships, recruitment, graduate and work placements, visit the John Lewis Partnership jobs website.

Potential John Lewis product suppliers should follow the instructions on the contact John Lewis page.

Potential Waitrose suppliers should
read the information on the Waitrose website.

Partners and retired Partners should refer to information on the Partner intranet.

If you have an enquiry about the
partnership card, John Lewis insurance or
foreign currency visit the John Lewis Finance website for contact details.

For enquiries about charitable donations, contact the John Lewis Community Liaison Coordinator at your local John Lewis branch.

For enquiries about charitable donations, contact the
Waitrose champion for community giving at your local Waitrose branch.

For queries relating to: Repaying an overpayment, payslips and P60s, tax and NI
Email: payroll@johnlewis.co.uk

For queries relating to: References, policy advice, maternity leave/
long leave etc
Email:
personnelservicecentre@johnlewis.co.uk

Please include you employee number in all correspondance.

If you are a journalist and have an enquiry regarding the John Lewis Partnership, John Lewis and/or
Waitrose contact: