Press releases and statements

John Lewis & Partners has released its annual retail report which looks back on the past 12 months and what shaped the year that has been.

Waitrose is trialling the removal of plastic on thousands of multibuy cans as it continues to remove and reduce single use plastic.

In a UK industry-first, seven leading retailers have joined together in an effort to improve the mental wellbeing of staff, with the help of Samaritans.

The John Lewis Partnership today announces the appointment of a new President for its unique governing authority - the Partnership Council.

Today, John Lewis & Partners is introducing an innovative and sustainable pilot at its Oxford shop, inviting their loyal, local customers to return preloved clothes in exchange for payment per item. 

Today, the John Lewis Partnership is announcing changes that will enable the organisation to be managed and operated as a single business. 

The John Lewis Partnership announces today that, after a 26-year career, Rob Collins has set out his intention to step down as Managing Director of Waitrose & Partners next year.

This week (26 September), John Lewis & Partners will become the first UK retailer to sell Nestle’s KitKat Chocolatory luxury, and bespoke KitKats handcrafted by expert chocolatiers. 

John Lewis & Partners has announced that for this Christmas it’s adding a new, exclusive Quality Street sweet to the much loved 12 traditional sweets it will sell from next week (26 September).

Focus on long-term investement and success despite short-term profit pressures.

Dame Clare Tickell and Michael Herlihy have been appointed today as the Partnership’s first Independent Directors.

Cheltenham becomes only the second store in the UK to introduce ‘Waitrose Unpacked’ where customers can choose from a selection of packaging-free products to test how customers might be prepared to shop differently, with the aim of saving thousands of tonnes of plastic. 

With just 19 weeks to go until the big day John Lewis & Partners has announced its predicted list of top ten toys to give this Christmas. 

Waitrose & Partners has become the first UK supermarket to achieve ‘Fine to Flush’ certification for its own label wet wipes.  

Small Robot Company joins forces with the John Lewis Partnership to create world's first blueprint for Human Robot Interaction (HRI) in the real world.

Waitrose & Partners is to extend its ‘Unpacked’ test in Oxford beyond the original end date of 18 August and has committed to introducing elements of the concept into three more shops by the end of the year, after an overwhelmingly positive response.

Waitrose & Partners has today (18 July) announced it is to close seven shops.

Retailer unveils plans to place its service counters centre stage in order to differentiate its offer from competitors.

John Lewis & Partners has today announced its plan to bring its two home improvement services businesses, Home Solutions and Opun, together as it progresses with its ambition to create a truly differentiated home improvement offer.

The John Lewis Partnership today calls on the Government to make all occupational health services tax exempt, to encourage employer investment in the physical and mental health of workers.

The John Lewis Partnership today announces the appointment of Sharon White as the Partnership’s sixth Chairman. She will take up the role when Sir Charlie Mayfield steps down in early 2020.

Retailer to trial virtual reality experience to enable customers to visualise new products in their homes before they buy

Retailer to test concepts that could save thousands of tonnes of packaging and plastic

New Customer Fulfilment Centre in Enfield will support online growth, as Waitrose & Partners acquire a 110,000 sq ft property in North London that will open as a dedicated fulfilment centre for online customer orders in spring next year.

From technology that tags fishing nets to plastic-eating fungi: Waitrose & Partners has revealed the projects it will be supporting with its unique £1 million grant fund designed to tackle plastic pollution.  

Waitrose & Partners today announces plans to treble the size of its successful online grocery operation to a £1bn business over the next three years, working in partnership with Today Development Partners (TDP).

Following a year-long review and consultation with Partners, the John Lewis Partnership Council - a body made up of 58 democratically elected representatives who represent the views of Partners across the business - has voted for changes to the company’s pension scheme.

Partners log a record 24,500 hours through our unique Golden Jubilee Trust volunteering programme.

The John Lewis Partnership today published its Annual Report and Accounts and Corporate Responsibility Report for 2019.

The John Lewis Partnership is supporting a new initiative to promote retail as a career of choice and showcase the wide range of career opportunities in retail.

Waitrose & Partners has joined forces with Scottish biotec company CuanTec to work on a new film for food packaging made out of waste langoustine shells.

HRH The Prince of Wales officially opened the new Waitrose & Partners Food Innovation Studio today.

John Lewis & Partners has joined the UK Plastics Pact a collaborative initiative, established by not for profit organisation WRAP, to create a circular economy for plastics.

All John Lewis & Partners and Waitrose & Partners shops, head offices, distribution centres and all other UK sites will have a net zero carbon footprint by 2050 at the latest.

The living room has replaced the kitchen as the heart of UK homes but we’re not relaxing on three piece suites anymore, and now we’re working in this space too! 

Waitrose & Partners has today (7 March) confirmed that it has exchanged contracts for the sale of the five shops to various parties. 

Investment programme and financial strength maintained despite a challenging retail market.

The John Lewis Foundation launches partnership with WaterAid to empower artisan communities in India with clean water.

Waitrose & Partners confirms that following careful review of the relationship its commercial arrangement with Ocado will come to an end in September 2020, in line with contractual terms.

The John Lewis Partnership has achieved Disability Confident Leader status - the highest accreditation in the Department for Work and Pensions’ scheme which recognises and supports employers who recruit and retain people with disabilities.

The John Lewis Partnership today announced that following a competitive pitch day for its retail innovation programme JLAB, it will continue discussions with six businesses who could transform how we shop in the future.

Waitrose & Partners will today launch a £1 million grant fund to give money to projects designed to reduce unnecessary plastic and tackle plastic pollution.

John Lewis & Partners today announced that it will close Knight & Lee & Partners in Southsea.

Waitrose & Partners and John Lewis & Partners announce changes to their Management Boards.

Waitrose & Partners has hit its target to remove black plastic from hundreds of products as part of its overall aim to eradicate black plastic from all its own-label products.

Gross sales at the John Lewis Partnership were up 1.4% versus last year to £2,207m. We had a positive Christmas trading period thanks to the extraordinary efforts of Partners in our business, delivering differentiated products and service to customers.