Press releases and statements

Collagen, lip liner, perfume and beauty miniatures were among the beauty must haves that defined the last 12 months according to this year's John Lewis Beauty Bets report.

Waitrose today launches its Christmas campaign, ‘You Can Taste When It’s a Waitrose Christmas’, which puts delicious, quality Christmas food at the very centre of celebrations for this year’s festive season. Our 60 second advert, featuring Extras star Ashley Jensen, showcases why “the best bit of Christmas is the food”, no matter the time, place or occasion.

Today at 6.30am, John Lewis launches its 2021 Christmas advertising campaign. The two minute advert, entitled ‘Unexpected Guest’, is a joyful story of friendship, which celebrates the magic of Christmas moments experienced for the first time.

The John Lewis Partnership has signed a new £420m five-year revolving credit facility linked to environmental targets.

Britain has become a nation of homebodies, as we have fallen back in love with our homes and rediscovered the joy of intimate dinner parties, the annual Waitrose Food & Drink Report has found.

Tents, air fryers, trampolines and Crocs were among the products that defined the last 12 months, according to this year’s Shop, Live, Look report by John Lewis.

Next month (November), the John Lewis Partnership will open an LGV Driver Academy to train drivers in 13 weeks to sit the DVSA LGV theory and practical safety tests, helping to reduce the industry shortage of LGV drivers.

The John Lewis Partnership announces its half year results for half year ended 31 July 2021.

The John Lewis Partnership is recruiting more than 7,000 temporary roles across the country this Christmas - 2,000 more than last year - to meet increased demand over the busy festive period and to help customers get what they need to celebrate.

John Lewis is today (19 August) launching its very first investment products to customers after teaming up with Nutmeg - the UK’s largest digital wealth manager.

The John Lewis Partnership has today announced that it has signed an agreement with Tesco to lease a 1 million sq ft distribution centre at Fenny Lock in Milton Keynes.

The John Lewis Partnership has today announced plans to increase annual salaries for LGV drivers by up to £5,000 a year.

With up to three million children at risk of going hungry over the school holidays, the John Lewis Partnership has unveiled a number of initiatives to help families in need this summer.

Waitrose and Shell have today set out ambitious plans to grow their partnership, installing hundreds of electric vehicle charging points in the supermarket’s car parks and more than doubling the number of Shell forecourt shops where Waitrose food is available.

It’s not just frocks which are seeing a rental boom, with John Lewis announcing today that it will be expanding its first furniture rental service - doubling the range to offer over 200 lines - following last year’s hugely successful trial which partnered with Fat Llama.

The John Lewis Partnership will become the first UK retailer to launch six months’ equal parenthood paid leave and two weeks’ paid leave for any Partner who experiences the loss of a pregnancy.

In response to a growing customer demand for refillables, Waitrose has announced that we are launching more new products as part of our pioneering ‘Unpacked’ refillable concept, including loose tea for the first time.

Waitrose rolls out trial to help customers dispense of hard to recycle flexible plastic packaging in-store

John Lewis & Partners Edinburgh is opening its doors to customers once again on 14 May after a multi-million pound refurbishment.

Waitrose has today (27 April) announced that it will expand its Deliveroo service to 110 new shops across the country with up to 400 new Waitrose shop roles created by the expansion plan.

The John Lewis Partnership has today announced that it will step up efforts to help those disproportionately impacted by the pandemic, by donating over £1m this summer to more than 1,000 local charities and community organisations helping to end child poverty across the UK.

The John Lewis Partnership today published its Annual Report and Accounts and Ethics and Sustainability Progress Report for 2020/21.

John Lewis has today announced plans to appeal to a broader group of shoppers and their wide range of needs with the launch of a competitively priced, own brand range called ‘ANYDAY’ spanning homeware, technology, baby care and baby clothing.

John Lewis has today confirmed that it will reopen its shops in England and Wales on 12 April following the latest Government guidance.

The John Lewis Partnership today announces that Nish Kankiwala will join its Board this month as a Non-Executive Director.

Plastic eating fungi and innovative technology to prevent fishing nets being lost at sea are among projects proven to have made a real difference in the fight against plastic pollution, nearly two years after being awarded funding from Waitrose.

In a supermarket first, Waitrose will start replacing coffee capsules with a home compostable alternative, saving millions of capsules from landfill.

The John Lewis Partnership has today announced that it is not planning to reopen eight of its 42 John Lewis shops from lockdown, as it rebalances its store estate to reflect how customers want to shop.

Waitrose will step up its efforts to reduce single use plastic by no longer selling children's magazines containing disposable toys.

New research by John Lewis shows average household has bought over £4000 worth of items during the pandemic to work, exercise and entertain at home.

Waitrose is today opening a new Customer Fulfilment Centre in Greenford, West London. When fully running later this year the centre will deliver 25,000 Waitrose.com orders each week, helping to offer five times more online slots each week in London than before the pandemic.

Today, John Lewis has announced plans to fund a three year programme run by the Sustainable Fibre Alliance (SFA), to support the expansion of the SFA’s new Cashmere Standard from Mongolia to the Inner Mongolia region of China.

Waitrose has teamed up with some of its biggest suppliers and food distribution organisation FareShare in a new trial that will redirect surplus farm food to families in need - the next phase of its Give A Little Love Campaign.

The John Lewis Partnership has become the first retailer to sign-up to HRH The Prince of Wales’ Terra Carta, which forms part of HRH’s Sustainable Markets Initiative, and puts nature, people and planet at the heart of global business.

John Lewis is donating nearly 5000 items of warm clothing to families in need as the UK’s freezing temperatures continue this week.

Over the past 12 months, our lifestyles have changed and the demands on the nation’s wardrobes have evolved as many of us are opting for comfortable, casual attire over more formal styles. As this trend for ‘casualisation’ accelerates further and as part of our plans to continue modernising our fashion offering, we will be introducing more than 50 new fashion and beauty brands.

Waitrose is rolling out a new mobile application today that will help the retailer assess and begin to understand the emotional wellbeing of its farm animals.

In partnership with the British Medical Association (BMA), the John Lewis Partnership is providing frontline NHS workers with care packages to keep them refuelled and refreshed as they continue facing extreme pressure caring for patients in UK hospitals.

Waitrose has today topped the EIA (Environmental Investigation Agency) and Greenpeace table of UK supermarkets for efforts to reduce plastics across its shops and products for the second year in a row.

The John Lewis Partnership is today announcing the early repayment of the £300m HM Treasury and Bank of England Covid Corporate Financing Facility, which was due for repayment on 15 March 2021.

Over £3m raised for FareShare and Home-Start through “Give a Little Love” Christmas Campaign. Relationship with two charities to continue with a further £2m donation and a pledge to deliver nutrition warmth and essential items to families in need

The John Lewis Partnership is making changes to its operations during the current lockdown to make shopping even safer for its customers and Partners.

Waitrose has joined forces with Bracknell and Ascot health services to help protect local residents from Covid-19 by supporting the roll-out of the largest national vaccination programme ever undertaken by the NHS.

John Lewis Shop Live Look report examines how we lived, worked, socialised and shopped in an extraordinary year.

The John Lewis Partnership today announces that Rita Clifton CBE will become its next Deputy Chairman.

Following its successful trial of bookable shopping slots over the summer, Waitrose is expanding its service to more than 110 stores from Monday (14th December).

Today, John Lewis launches their first-ever Beauty Bets report which takes a look back at beauty in 2020 and outlines the 10 key trend predictions across skincare, make-up, hair, fragrance and wellness for the next 12 months.

Released today (4 Dec), the Waitrose Food & Drink Report 2021 shows that the way we shop, eat and live have all permanently shifted.

Hundreds of toy bears designed by a 14 year old from Edinburgh will arrive on the shelves of John Lewis Edinburgh this week having already launched online at JohnLewis.com, with 100% of the profits going to NHS Charities Together.

John Lewis sets record online sales for the Black Friday period after shipping more than 2.5m products as people sought deals earlier than usual and new game consoles dominated online searches.

John Lewis has announced measures to ensure customers can shop safely and conveniently both in-store and online in the final weeks before Christmas.

Waitrose and John Lewis today unveil this year’s Christmas advertising campaign, which - inspired by the kindness shown by the British public during the pandemic - encourages viewers to give a little love to others.

The John Lewis Partnership is today announcing the next phase of its five-year plan to return the Partnership to sustainable profits by 2025.

Retailers announce plans to raise £5m to help struggling families. Partnering with two charities - FareShare and Home-Start.

New survey on behalf of John Lewis reveals more people are shopping for gifts early.

Service expanded to John Lewis customers in the Channel Islands and Northern Ireland. Click & Collect service now available for Sweaty Betty purchases from sweatybetty.com and Nespresso customers.

Waitrose has today announced that it is expanding its on-demand grocery trial with Deliveroo to 25 new shops across the UK to meet demand, just six weeks into a 12-week trial.

John Lewis & Partners has today announced that it has collaborated with four best-in-class experts from within the insurance industry to create a new home insurance product for its customers.

Home design, style studios and a beauty concierge service are among the new range of services and experiences that John Lewis Edinburgh has revealed today (14th October) as it confirms plans for the final phase of its £24m refurbishment.

It’s been four months since the killing of George Floyd, a moment that impacted the world in a way we couldn’t have imagined.

The John Lewis Partnership announces it half year results for half year ended 25 July 2020

Waitrose has today announced plans to close four shops. They are in Caldicot, Ipswich Corn Exchange and Shrewsbury, while we have reached an agreement to sell our supermarket in Wolverhampton to Tesco.

The selected brands have been chosen because they respond directly to the new needs of the nation as customers are opting for more casual wardrobe choices and these brands will help modernise John Lewis’s offering.

The move underlines the supermarket’s ambition to use new partnerships alongside its own channels to make it more convenient for customers to buy Waitrose products.

New findings in the Waitrose.com 'How Britain Shops Online report' show significant shifts in behaviour within online grocery sector.

John Lewis and Waitrose have today (7 August) started selling face coverings in shops to raise funds for charities helping people through the pandemic. In September, Waitrose will also begin to sell a newly designed, charitable bag for life in its shops and online.

Today, John Lewis & Partners has announced that, following a successful trial, it is rolling out a new progressive supplier engagement programme called ‘Better Jobs’ to all of its 120 UK manufacturing suppliers.

The John Lewis Partnership Trust for Pensions has appointed Sarah Bates as Chair of the Trustee from 1 August 2020 and replaces Dame Jane Newell, who has stepped down after being Chair since 2013.

Letter from Chairman, Sharon White, to our 80,000 Partners, stating the progress being made on our Strategic Review.

Waitrose and John Lewis have announced plans to significantly increase the use of electric vans to help fulfill its ambition of ending the use of fossil fuels across its entire transport fleet by 2030.

The John Lewis Partnership has today appointed Nikki Humphrey as Executive Director for People. Nikki joins from Virgin Atlantic where she is Chief People Officer and replaces Tracey Killen who has retired after a 38 year career in the Partnership.

Today, 17th July, John Lewis has announced that its fast track, Click & Collect delivery and returns service will be available in over 500 Co-op food stores by the end of the summer, offering customers access to John Lewis products in more convenient locations.

The John Lewis Partnership has today announced that Capgemini, a leading global consulting, technology services and digital transformation company, has been selected to provide specialist IT application services to support the Partnership’s technology systems and business processes.

The John Lewis Partnership has announced it will not reopen eight John Lewis shops to secure the business’s long-term future and respond to customers' shopping needs. It will now enter into consultation with impacted Partners about its proposals.

John Lewis has today announced plans to reopen a further ten shops, including shops in Scotland and Wales.

The John Lewis Partnership has today announced the creation of a new partnership with Wipro Limited, a leading global information technology, consulting and business process services company, to provide infrastructure services.

When new site is open Waitrose will have quadrupled London shopping slots in under a year.

The John Lewis Partnership has today appointed Pippa Wicks as Executive Director for John Lewis. Pippa joins from the Co-op Group where she was Deputy Chief Executive and will start her new role in August.

John Lewis has today (Friday 19 June) announced plans to open nine more shops on Thursday (25 June), following the successful reopening of an initial 13 shops this week.

The John Lewis Partnership today announced that it is stepping up its commitment to reducing carbon emissions by building a dedicated biomethane gas filling station to enable its largest heavy goods vehicles to use a low-carbon alternative to diesel.

Waitrose.com has processed more than 150,000 online orders in a week for the first time. The figure is more than double the amount of weekly orders at the start of this year and represents a significant milestone in its online expansion plans.

Waitrose, John Lewis and health and life insurer Vitality is this week launching a series of free virtual workshops focused on health and wellbeing, exclusively for myWaitrose and myJohn Lewis members.

Keyworkers, including supermarket assistant from Waitrose, chosen for historic front cover providing a special moment of thanks during pandemic.

Shops to open in stages with robust new social distancing measures putting customer and Partner safety first

John Lewis Partnership Plc has reached agreement with the Partnership's Pension Scheme Trustee on the terms of the triennial valuation.

The John Lewis Partnership has today announced that it will donate a further £1.4m to around 3,000 local charities who are helping those most in need during the pandemic.

A new report reveals how the nation has lived, eaten and shopped during the last six weeks - since lockdown was enforced on 24th March.

Waitrose is opening (7 May) a six-acre Customer Fulfilment Centre in Enfield, North London, to double its online grocery orders in the capital by September.

John Lewis Plc has received confirmation that it is eligible to access up to £300m of funding under the HM Treasury and the Bank of England’s Covid Corporate Financing Facility.

The John Lewis Partnership has appointed James Bailey as its new Executive Director, Waitrose. He joins from Sainsbury’s where he was Buying Director for Grocery and will start in the Partnership today.

John Lewis has today announced that it is reopening its textiles factory ‘Herbert Parkinson’ in Lancashire, to make protective gowns for the NHS.

Children of Britain invited to share their designs to create a “super-bear”’ cuddly toy using #DesignYourSuperBear to be sold at Christmas - with 100% of the profits going to the NHS.

The John Lewis Partnership publishes its 2020 Annual Report and Accounts and latest trading performance since COVID-19.

Waitrose has announced that from today (17 April) the number of delivery slots available each week through its Waitrose & Partners Rapid service will more than treble giving over 2.5 million households the option to use the service to get the food and essentials they need.

Waitrose today details a number of initiatives it has launched to support its most vulnerable suppliers during the COVID-19 pandemic.

Expert nursery, home and styling advice services adapted to the evolving needs of customers will be available to access from home.

Retailer creates wellbeing area for staff at NHS Nightingale London and joins forces with the BMA to deliver 60,000 essentials to key NHS staff.

Waitrose has launched a dedicated e-gift card for self-isolating customers who want to organise payment for groceries delivered by volunteers, friends or other family members.

All non-management Partners and first level managers working during April and May to receive an additional £25 per week worked. Partnership discount in Waitrose increased from 15% to 25% for all Partners across the Partnership, to remain permanently at 20% once the peak of the pandemic is over.

Waitrose is raising the contactless payment limit, at its supermarkets and convenience shops from £30 to £45 to help customers minimise the need for contact while shopping.

The John Lewis Partnership is joining forces with leading charities to boost support of the most vulnerable in society during the current crisis.

Waitrose has today backed the Government’s plea for social distancing by announcing a set of strong, new measures to help its customers shop safely and to protect its Partners.

All Waitrose shops will protect batches of ‘hard to find’ and essential stock exclusively for NHS workers. NHS staff will receive priority checkout treatment in all Waitrose supermarkets. John Lewis is donating comfort items and Easter gift food to local hospitals, to support workers.

The John Lewis Partnership has taken the difficult decision to temporarily close all of its 50 John Lewis shops at close of business on Monday 23 March as a result of the impact of Coronavirus.

The John Lewis Partnership, which includes Waitrose, has today announced new measures to help its shops meet the needs of customers with a particular focus on the elderly and the vulnerable.

The John Lewis Partnership announces its full year results for year ended 25 January 2020

To encourage a stronger culture of handing down clothing that children have outgrown, and reduce the amount which goes to landfill John Lewis & Partners is introducing a new message ‘Wear it, Love it, Hand it down’ on the labels attached to its own brand babywear and childrenswear clothing.

Waitrose is this week starting a national online roll-out programme - adding its Waitrose.com online delivery service to 24 more of its shops across the country.

Pickled onions, kippers and marmalade do not immediately say romance, but these are among the best selling Waitrose & Partners products being sent to loved ones abroad ahead of Valentine's Day this year.

Nina Bhatia appointed as Executive Director, Strategy & Commercial Development.

To celebrate 20 successful years of the John Lewis Partnership’s unique volunteering programme - The Golden Jubilee Trust (GJT) - two charities have been chosen to work with the Partnership closely during 2020.

The John Lewis Partnership has today announced the sale completion of a parcel of land belonging to the Waitrose & Partners Farm at Leckford Estate in Hampshire.

From today, expectant parents will benefit from a two year partnership between John Lewis & Partners and the National Childbirth Trust (NCT) the UK’s leading charity for parents.

Gross sales at the John Lewis Partnership were down 1.8% versus last year to £2,167m.