Press releases and statements

Waitrose and John Lewis today unveil this year’s Christmas advertising campaign, which - inspired by the kindness shown by the British public during the pandemic - encourages viewers to give a little love to others.

The John Lewis Partnership is today announcing the next phase of its five-year plan to return the Partnership to sustainable profits by 2025.

Retailers announce plans to raise £5m to help struggling families. Partnering with two charities - FareShare and Home-Start.

New survey on behalf of John Lewis reveals more people are shopping for gifts early.

Service expanded to John Lewis customers in the Channel Islands and Northern Ireland. Click & Collect service now available for Sweaty Betty purchases from sweatybetty.com and Nespresso customers.

Waitrose has today announced that it is expanding its on-demand grocery trial with Deliveroo to 25 new shops across the UK to meet demand, just six weeks into a 12-week trial.

John Lewis & Partners has today announced that it has collaborated with four best-in-class experts from within the insurance industry to create a new home insurance product for its customers.

Home design, style studios and a beauty concierge service are among the new range of services and experiences that John Lewis Edinburgh has revealed today (14th October) as it confirms plans for the final phase of its £24m refurbishment.

It’s been four months since the killing of George Floyd, a moment that impacted the world in a way we couldn’t have imagined.

The John Lewis Partnership announces it half year results for half year ended 25 July 2020

Waitrose has today announced plans to close four shops. They are in Caldicot, Ipswich Corn Exchange and Shrewsbury, while we have reached an agreement to sell our supermarket in Wolverhampton to Tesco.

The selected brands have been chosen because they respond directly to the new needs of the nation as customers are opting for more casual wardrobe choices and these brands will help modernise John Lewis’s offering.

The move underlines the supermarket’s ambition to use new partnerships alongside its own channels to make it more convenient for customers to buy Waitrose products.

New findings in the Waitrose.com 'How Britain Shops Online report' show significant shifts in behaviour within online grocery sector.

From (Monday 17 August), it will be possible to enjoy a statement sofa, or a stylish desk to work from home without committing to buying it because John Lewis is partnering with the world’s largest product rental marketplace Fat Llama to offer a furniture rental service.

John Lewis and Waitrose have today (7 August) started selling face coverings in shops to raise funds for charities helping people through the pandemic. In September, Waitrose will also begin to sell a newly designed, charitable bag for life in its shops and online.

Today, John Lewis & Partners has announced that, following a successful trial, it is rolling out a new progressive supplier engagement programme called ‘Better Jobs’ to all of its 120 UK manufacturing suppliers.

The John Lewis Partnership Trust for Pensions has appointed Sarah Bates as Chair of the Trustee from 1 August 2020 and replaces Dame Jane Newell, who has stepped down after being Chair since 2013.

Letter from Chairman, Sharon White, to our 80,000 Partners, stating the progress being made on our Strategic Review.

Waitrose and John Lewis have announced plans to significantly increase the use of electric vans to help fulfill its ambition of ending the use of fossil fuels across its entire transport fleet by 2030.

The John Lewis Partnership has today appointed Nikki Humphrey as Executive Director for People. Nikki joins from Virgin Atlantic where she is Chief People Officer and replaces Tracey Killen who has retired after a 38 year career in the Partnership.

Today, 17th July, John Lewis has announced that its fast track, Click & Collect delivery and returns service will be available in over 500 Co-op food stores by the end of the summer, offering customers access to John Lewis products in more convenient locations.

The John Lewis Partnership has today announced that Capgemini, a leading global consulting, technology services and digital transformation company, has been selected to provide specialist IT application services to support the Partnership’s technology systems and business processes.

The John Lewis Partnership has announced it will not reopen eight John Lewis shops to secure the business’s long-term future and respond to customers' shopping needs. It will now enter into consultation with impacted Partners about its proposals.

John Lewis has today announced plans to reopen a further ten shops, including shops in Scotland and Wales.

The John Lewis Partnership has today announced the creation of a new partnership with Wipro Limited, a leading global information technology, consulting and business process services company, to provide infrastructure services.

When new site is open Waitrose will have quadrupled London shopping slots in under a year.

The John Lewis Partnership has today appointed Pippa Wicks as Executive Director for John Lewis. Pippa joins from the Co-op Group where she was Deputy Chief Executive and will start her new role in August.

John Lewis has today (Friday 19 June) announced plans to open nine more shops on Thursday (25 June), following the successful reopening of an initial 13 shops this week.

The John Lewis Partnership today announced that it is stepping up its commitment to reducing carbon emissions by building a dedicated biomethane gas filling station to enable its largest heavy goods vehicles to use a low-carbon alternative to diesel.

Waitrose.com has processed more than 150,000 online orders in a week for the first time. The figure is more than double the amount of weekly orders at the start of this year and represents a significant milestone in its online expansion plans.

Waitrose, John Lewis and health and life insurer Vitality is this week launching a series of free virtual workshops focused on health and wellbeing, exclusively for myWaitrose and myJohn Lewis members.

Keyworkers, including supermarket assistant from Waitrose, chosen for historic front cover providing a special moment of thanks during pandemic.

Shops to open in stages with robust new social distancing measures putting customer and Partner safety first

John Lewis Partnership Plc has reached agreement with the Partnership's Pension Scheme Trustee on the terms of the triennial valuation.

The John Lewis Partnership has today announced that it will donate a further £1.4m to around 3,000 local charities who are helping those most in need during the pandemic.

A new report reveals how the nation has lived, eaten and shopped during the last six weeks - since lockdown was enforced on 24th March.

Waitrose is opening (7 May) a six-acre Customer Fulfilment Centre in Enfield, North London, to double its online grocery orders in the capital by September.

John Lewis Plc has received confirmation that it is eligible to access up to £300m of funding under the HM Treasury and the Bank of England’s Covid Corporate Financing Facility.

The John Lewis Partnership has appointed James Bailey as its new Executive Director, Waitrose. He joins from Sainsbury’s where he was Buying Director for Grocery and will start in the Partnership today.

John Lewis has today announced that it is reopening its textiles factory ‘Herbert Parkinson’ in Lancashire, to make protective gowns for the NHS.

Children of Britain invited to share their designs to create a “super-bear”’ cuddly toy using #DesignYourSuperBear to be sold at Christmas - with 100% of the profits going to the NHS.

The John Lewis Partnership publishes its 2020 Annual Report and Accounts and latest trading performance since COVID-19.

Waitrose has announced that from today (17 April) the number of delivery slots available each week through its Waitrose & Partners Rapid service will more than treble giving over 2.5 million households the option to use the service to get the food and essentials they need.

Waitrose today details a number of initiatives it has launched to support its most vulnerable suppliers during the COVID-19 pandemic.

Expert nursery, home and styling advice services adapted to the evolving needs of customers will be available to access from home.

Retailer creates wellbeing area for staff at NHS Nightingale London and joins forces with the BMA to deliver 60,000 essentials to key NHS staff.

Waitrose has launched a dedicated e-gift card for self-isolating customers who want to organise payment for groceries delivered by volunteers, friends or other family members.

All non-management Partners and first level managers working during April and May to receive an additional £25 per week worked. Partnership discount in Waitrose increased from 15% to 25% for all Partners across the Partnership, to remain permanently at 20% once the peak of the pandemic is over.

Waitrose is raising the contactless payment limit, at its supermarkets and convenience shops from £30 to £45 to help customers minimise the need for contact while shopping.

The John Lewis Partnership is joining forces with leading charities to boost support of the most vulnerable in society during the current crisis.

Waitrose has today backed the Government’s plea for social distancing by announcing a set of strong, new measures to help its customers shop safely and to protect its Partners.

All Waitrose shops will protect batches of ‘hard to find’ and essential stock exclusively for NHS workers. NHS staff will receive priority checkout treatment in all Waitrose supermarkets. John Lewis is donating comfort items and Easter gift food to local hospitals, to support workers.

The John Lewis Partnership has taken the difficult decision to temporarily close all of its 50 John Lewis shops at close of business on Monday 23 March as a result of the impact of Coronavirus.

The John Lewis Partnership, which includes Waitrose, has today announced new measures to help its shops meet the needs of customers with a particular focus on the elderly and the vulnerable.

The John Lewis Partnership announces its full year results for year ended 25 January 2020

To encourage a stronger culture of handing down clothing that children have outgrown, and reduce the amount which goes to landfill John Lewis & Partners is introducing a new message ‘Wear it, Love it, Hand it down’ on the labels attached to its own brand babywear and childrenswear clothing.

Waitrose is this week starting a national online roll-out programme - adding its Waitrose.com online delivery service to 24 more of its shops across the country.

Pickled onions, kippers and marmalade do not immediately say romance, but these are among the best selling Waitrose & Partners products being sent to loved ones abroad ahead of Valentine's Day this year.

Nina Bhatia appointed as Executive Director, Strategy & Commercial Development.

To celebrate 20 successful years of the John Lewis Partnership’s unique volunteering programme - The Golden Jubilee Trust (GJT) - two charities have been chosen to work with the Partnership closely during 2020.

The John Lewis Partnership has today announced the sale completion of a parcel of land belonging to the Waitrose & Partners Farm at Leckford Estate in Hampshire.

From today, expectant parents will benefit from a two year partnership between John Lewis & Partners and the National Childbirth Trust (NCT) the UK’s leading charity for parents.

Gross sales at the John Lewis Partnership were down 1.8% versus last year to £2,167m.