
The John Lewis Partnership has announced Gerry Mallon as an Independent Non-Executive Director to the Board of John Lewis Finance Limited, subject to usual and specific regulatory checks. This is the regulated subsidiary of the John Lewis Partnership that oversees John Lewis Money.
Gerry brings more than 20 years of leadership experience in financial services, including more than six years as Chief Executive of Tesco Bank, two years as Chief Executive of Ulster Bank Ireland and eight years as Chief Executive of Danske Bank. He is currently Chief Executive of financial services firm True Potential LLP. Gerry is also the Non-Executive Director of Heart of Midlothian FC, the UK's largest fan-owned football club.
John Lewis Money offers products including insurance, the Partnership Credit Card, and point-of-sale payment options. Built on the values customers associate with the John Lewis brand — trust, quality, service and value — it plays an increasingly important role in deepening customer relationships with the Partnership through relevant, customer-focused financial products and services.
Gerry's appointment comes at an exciting point in the development of John Lewis Money as it continues to strengthen its proposition and grow its presence in the market. Its move to become an FCA-authorised and regulated insurance and credit broker will help it deliver an even stronger insurance offer for customers, including more competitive pricing and broader, more comprehensive cover.
Jane Hanson CBE, Chair of John Lewis Money, said: "I am delighted to welcome Gerry to the Board of John Lewis Money at such an exciting time for the brand. He brings deep sector expertise and a strong understanding of how to build customer-focused financial services businesses. His insight will be hugely valuable as we continue to grow John Lewis Money and build on the distinctive place the brand holds in the market."
Gerry Mallon said: "John Lewis Money is a business with a strong reputation and a distinctive position in the market. It is built on values that matter deeply to customers — trust, service and quality — and that creates a powerful platform for growth. I’m delighted to be joining the Board at such an important point in its journey and look forward to working with the team to support the continued development and success of the business."
John Lewis Money has been providing financial services for more than two decades. It plays an important role in the John Lewis Partnership’s retail strategy, helping to deepen customer loyalty and strengthen long-term relationships with customers.
John Lewis Money is the trading name of John Lewis Finance Limited. Mallon's appointment takes effect immediately.
Notes to Editors
John Lewis Money
John Lewis Money provides financial services including insurance, credit and travel money, helping to enable the John Lewis Partnership’s retail strategy and deepen customer loyalty across John Lewis and Waitrose.
Serving 1.4 million customers and with over 20 years’ experience, it facilitated £1.5bn of customer spend across the two brands last year.
Its Board is chaired by Jane Hanson CBE, who brings more than 30 years’ experience at Board level across FTSE 100, regulated, not-for-profit and charitable organisations, including HM Treasury, Aviva, Direct Line Group, the Civil Aviation Authority and Welsh Water plc.