Zak Mian appointed Chief Transformation & Technology Officer

• The John Lewis Partnership has appointed Zak Mian as Chief Transformation and Technology Officer
• This is the first Executive Level appointment focused solely on transformation and technology
• Zak has over thirty years’ transformation and technology experience and will lead the Partnership’s Transformation, Technology and Change teams

The John Lewis Partnership has today announced the appointment of Zak Mian as Chief Transformation & Technology Officer.  

This is the Partnership’s first Executive Level appointment focused solely on transformation and technology and further strengthens our transformation capability as we continue to deliver our five-year Partnership Plan.

Zak joins the Partnership on 7 November 2022 and will take responsibility for all of our technology, change and transformation activity and the teams who support it. 

Zak has more than thirty years’ experience of leading business transformation and technology teams, and was most recently the Group Transformation Director at Lloyds Banking Group where he led the digital transformation of the bank. 

A strong sense of purpose

Sharon White, Partner & Chairman of the John Lewis Partnership, said: “I’m delighted that Zak is joining the Partnership. He brings a wealth of experience and an impressive background in business transformation and has a strong sense of purpose, which make him a great fit for the Partnership.”

Zak said: “I’ve admired the Partnership and its purpose for a long time so I’m delighted to be joining. I’m really looking forward to helping shape an environment in which Partners can do their best work, enable the transformation of our business through technology and deliver great experiences for our customers.”