Media contacts

Please note the following contact details are for journalist enquiries only. Please use the appropriate contacts for the part of the business you would like to contact.

The John Lewis media centre and the Waitrose media centre have been developed to cater for journalists' needs, providing quick and easy access to information, photography and new products. These sites provide full access to all the latest press releases, high resolution photography and exclusives, 24 hours a day, seven days a week.

To contact the John Lewis and Waitrose press office, please call 01344 825080 or email (available from 8:30am to 5:30pm Monday to Friday and excluding bank holidays).  

If you have an urgent media enquiry outside of office hours, please call:

020 7592 6994 for John Lewis queries

01344 82 5922 for Waitrose queries 



For John Lewis customer service support please call 0345 604 9049.  

For Waitrose customer service support please call 0800 188 884 or email

For job opportunities please visit

For Waitrose Weekend newspaper enquiries please call 01344 824876

For Waitrose Food magazine enquiries please call 0207 565 3000

For other general enquiries visit our contact us page.