Targets & Performance

AGRICULTURE

 

Target

2020/2021 Performance

2019/2020 Performance

100% of our own-brand fish and shellfish will come from third party verified responsible sources by the end of January 2021

90.7%

92.7%

Extended target set in October 2020

100% of our own-brand fish and shellfish will come from third-party verified responsible sources by the end of January 20251

90.7%

N/A

New target set in October 2020

Greenhouse gas emissions from our UK farms to be net zero by 20352

We will begin to report our progress from Spring 2022. 

N/A

1 This target replaces and is an extension of the previous target '100% of our own-brand fish and shellfish will come from third-party verified responsible sources by the end of January 2021.'
2 This target will be achieved collectively by UK farms providing protein and fresh ingredients in Waitrose own-brand products.  

SOURCING

Target

2020/2021 Performance

2019/2020 Performance

Timber

John Lewis: 100% of the timber and paper in our own-brand

products to come from trusted sources by the end of

January 2021

N/A
Please refer to pg19 of this years Progress Report

TOTAL: 79%

Best: 30%

Better: 22%

Good: 27%

Unverified: 21%

Waitrose: 100% of the timber and paper in our own-brand products to come from trusted sources by the end of January 2021

N/A
Please refer to pg19 of this years Progress Report

TOTAL: 80%

Best: 68%

Better: 12%

Good: 0%

Unverified: 20%

 

GROUP TOTAL: N/A

GROUP TOTAL: 79%

Cotton

John Lewis: 50% of cotton used in own-brand products to be

from sustainable sources by January 2021

TOTAL: 54.1%

fashion: 56.6%

home: 53.5%

TOTAL: 36%

fashion: 63%

home: 22%

Waitrose: 100% of cotton used in own-brand products to be

from sustainable sources by January 20214

TOTAL: 28.2%

TOTAL: 23%

 

GROUP TOTAL: 53%

GROUP TOTAL: 36%

Feather & Down

John Lewis: 100% of feather and down used in own-brand

products to be from certified responsible sources by the end

of January 2021

Not reported due to a lack of supporting evidence. Please refer to pg19 of this years Progress Report

N/A

Soya5

Waitrose: 100% of the soya used in animal feed for the

production of own-brand meat and farmed fish products,

milk, and eggs to be certified sustainable or organic by

December 2020

TOTAL: 100%

physically certified supply: 1.4%

Certified organic physical supply: 15.7%

Cargill SSS credits: 1.1%

RTRS cerrado regional credits: 69.3%

RTRS credits (other): 12.5%

TOTAL: 100.%

Physically certified supply: 30.6%

Certified organic physical supply: 15.7%

RTRS credits (other): 53.7%

Palm oil 

Waitrose: 100% of palm oil and palm kernel oil based

ingredients and derivatives used in own-brand products6 to be

RSPO physically certified by December 2020

TOTAL: 100%

RSPO physically certified: 99.3%

RSPO-IS credits7

:0.7%

TOTAL: 100%

RSPO physically certified: 98%

RSPO-IS credits: 2%

New target set in October 2020

Partnership: All key raw materials8 in our own-brand

products will be from sustainable or recycled sources by 2025

We will begin to report our progress from Spring 2022.

N/A

3 Best, Better & Good categories are defined in our John Lewis Partnership Timber Standard.
- Scope excludes fitted furniture timber products e.g Fitted Kitchens.
- Unverified: Timber sources which do not yet meet our Trusted Timber Standard, but with which we are working closely with our suppliers to ensure they meet our standard as soon as possible. This category does not include any products in scope of the EUTR.
4  In 2020, cotton sourced directly by Waitrose made up only 4.4% of the total amount sourced by the Partnership as we are continuing to transition the majority of the Partnership’s own-brand cotton sourcing over to John Lewis.
5 Soya – We accept RTRS, Proterra, Danube/European, CRS, Cargill SSS and ISCC+ (with add-ons) certified soya; we prioritise segregated or mass balance supply chains but also use credits.
6 This includes own-brand products sold in Waitrose and John Lewis Cafes.
7 RSPO-IS credit: roundtable on sustainable palm oil credits specifically supporting independent smallholders.
8 The Partnership’s current key raw materials in scope of this target are: timber, cotton, soya, palm oil,cocoa and cashmere.

CIRCULARITY & WASTE

Target

2020/2021 Performance

2019/2020 Performance

100% of our operational waste across the Partnership will

be diverted from landfill by the end of January 2021.

99.8%

99.7%

85% of all operational waste across the Partnership will be

recyclable by 2028.5

71.1%

69.7%

All own-brand product packaging across our two brands

will be widely recyclable, reusable, or home compostable

by 2023.

John Lewis: 92%

Waitrose: 88%

John Lewis: 67%

Waitrose: 86.5%

By 2030 Waitrose will reduce operational food waste by

50% against a 2018 baseline9

-20.7%

-7%

New target set in October 2020

In John Lewis all product categories10 will have a ‘buy back’

or ‘take back’ solution by 2025.

We will begin to report our progress from Spring 2022.

N/A

We will halve food waste in our supply chains by 2030.

We will begin to report our

progress from Spring 2022.

N/A

Waitrose will reduce single use plastic used in its own-brand product packaging by 20% by 2021 – increasing to 50% by 2025.

We will begin to report our

progress from Spring 2022.

N/A

9  2018 Baseline: 6,969 tonnes.
10 Product categories: Home Furnishings, Home Accessories, Gift Cook & Dine, Technology, Menswear, Womenswear, Beauty, Childrenswear.

BUILDINGS & TRANSPORT

In 2020 the Partnership continued to reduce its carbon emissions and energy consumption. However, a contributing factor to the significant reduction this year was the impact of the pandemic which resulted in John Lewis branch closures and many Partners working from home.

Target11

2020/2021 Performance

2019/2020 Performance

Net zero carbon across our entire operations by 203512

-18.8%

-6.6%

All electricity procured by the Partnership to be 100%

renewable certified by 2028

97.4%

97.3%

All heavy trucks to be converted to biomethane fuel by

2028

38%

14% biomethane

All Waitrose core store refrigeration to be Hydro Fluoro

Carbon (HFC) free by 2028

57% HFC Free

54% HFC Free

An absolute energy reduction within the Partnership’s

physical estate of 25% by 2028 from a 2018 baseline

-13.5%

-3.1%

Waitrose to keep under a 7% refrigerant gas leakage rate

4.7%

5.5%

11 Baseline year for all targets: 2018. Our environmental data is reported in line with the approximate calendar year.
12 In October 2020 we brought this target forward 15 years from 2050. Any small amount of greenhouse gas emissions we cannot reduce to net zero we will offset in our operations by producing renewable energy.