Use of information

The pages on the website ('the website') are published by the John Lewis Partnership ('us' or 'we'). We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:
Your name
Your email address
Your mobile phone number.
The information collected will be used to send you the information you have requested. We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with other areas within the John Lewis Partnership. However, we do not sell or share any information about individual users.


We use cookies on the website.

Your rights

In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies online. You can do this by using the "login" link at the beginning of the Alerting Service page.

Policy changes

Any changes to this policy will be posted here.


The John Lewis Partnership treats all the data held with the utmost care and security. Any details you give will remain completely confidential.