John Lewis Partnership Awarded Menopause Friendly Employer Accreditation

Friday 15 July 2022

The Menopause Friendly’s independent panel of experts has awarded the John Lewis Partnership Menopause Friendly Employer accreditation for creating an inclusive culture where everyone feels able to talk about the menopause and women are given the support they need.

For far too long the menopause has been a taboo subject in society. We want to create a level playing field, so that the menopause doesn’t hold women back at an age when many are at the peak of their career. To achieve this we’re creating an environment in which women and their managers feel comfortable talking about it, so that we can offer support. 

The John Lewis Partnership, which is the UK’s largest employee-owned business, employs over 42,000 women. 

Commenting on her own experience, Lene Wood, a Partner at John Lewis’ Kingston store said:  “I began to notice a huge change in how I was feeling in my mid 50s, and thought that other Partners might be going through similar,  so I started a monthly ‘#HotFlushChat’. It was a support space where Partners affected by the menopause could come and speak openly about how they were feeling and share helpful tips. It’s great to see that the business is doing so much to support those affected by the menopause, including an informative menopause site, health practioners to talk to and a flexible policy to support and retain Partners.”

We have introduced a holistic package of support for Partners at all stages of the menopause. This includes: guidance for managers, nutrition and health information and advice, access to free mental health support and support from our in-house occupational health and wellbeing team. 

We’ve also updated our policies on flexible working and taking time off work with dedicated support available to Partners experiencing the menopause.

Carolyn Harris MP, Chair of All Party Parliamentary Group on Menopause said: “Workplace support is vital for those experiencing symptoms of the menopause and I welcome the commitment that The John Lewis Partnership have made to their employees.  Too many women have suffered due to a lack of understanding from their employer and we know that one in ten menopausal women have felt forced to leave the workforce as a result.  By introducing some simple changes employers like The John Lewis Partnership will benefit from being able to retain experienced and loyal employees at the peak of their careers.  It is wonderful to see the menopause finally being taken seriously and I am delighted that the commitment that The John Lewis Partnership have made, has been recognised and that they have been accredited as a Menopause Friendly Employer.”

Jog Hundle, Menopause Friendly Independent Panel Member and Partner at Mills & Reeve LLP; “We’re delighted to see the John Lewis Partnership achieve our Menopause Friendly Accreditation. Their application was outstanding and they’ve made such a difference for their colleagues. They set clear objectives to create a movement to normalise menopause, with strong senior leadership support. They’ve demonstrated excellent menopause awareness, education and support within their organisation, creating a culture where menopause is easy to talk about and support is available. Well done to everyone involved.”


About the John Lewis Partnership 

The John Lewis Partnership owns and operates two of Britain's best-loved retail brands - John Lewis and Waitrose. Started as a radical idea nearly a century ago, the Partnership is the largest employee-owned business in the UK and amongst the largest in the world, with over 78,000 employees who are all Partners in the business. Profits made are reinvested into the business - for customers and Partners. John Lewis operates 34 shops plus one outlet across the UK as well as Waitrose has 331 shops in England, Scotland, Wales and the Channel Islands, including 59 convenience branches, and another 27 shops at Welcome Break locations. The retailer's omnichannel business includes the online grocery service,, as well as specialist online shops including for wine and for plants and flowers.

About Menopause Friendly Membership and Accreditation 

Menopause Friendly’s Independent Panel sets the benchmark standards for employers to achieve Menopause Friendly Accreditation. The panel is made up of the UKs leading experts from across industries to assess what employers have achieved.

The world’s first Menopause Friendly Employer Awards is on 22 September 2022, hosted by Louise Minchin, celebrating the inspirational employers who’ve committed to changing the way we all think and feel about the menopause.


The John Lewis Partnership

Sarah Salmean
Partner & Senior Communications Officer 
Mobile: 07403221553