Partner Intranet

The Partner Intranet is the website that gives employees of the John Lewis Partnership access to up-to-date information about their business from work and home. It’s the place Partners are able to access policies, standards and operating procedures as well as the latest business-wide communications and need-to-know information.

All Partners have access to the Partner Intranet using their Partnership Google account.

Download the LumApps app

Download on the App Store

Search for ‘LumApps’ on the Apple App Store


Search for ‘LumApps’ on the Google Play Store

JLP devices

Download LumApps from the corporate app store

Retired Partner access

The new intranet requires Partners to sign in with their Partnership-provided Google accounts, which Retired Partners do not have. While the business works to get Retired Partners access to the new system, you’ll need to access a modified version of the old intranet at If you’re having trouble accessing the website, please contact Partner Support.

Account help for Partners

For information on how to login to the Partner Intranet, using your Partnership Google account through Ping ID, visit the account help page.