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<title><![CDATA[John Lewis Partnership Unaudited Interim Results for the 26 Weeks Ended 1 August 2026]]></title>
<description><![CDATA[
    Partnership sales1 grew by 2% to &pound;6.3bn in the first half of the year
    Loss before tax and exceptional items2 (LBTBE) was &pound;89m, compared to &pound;34m last year, reflecting increased investment and a more challenging economic environment
    Customer satisfaction remains strong in our brands as shoppers respond to our investments
    Investment in brands up 29% in H1 to &pound;246m as we stepped up store modernisations
    Cash generated from operations3 was &pound;131m, down &pound;46m year-on-year, as we accelerated greater investment into the first half
    Liquidity remains strong at &pound;1.4bn, with external borrowings at historic lows
    We are continuing to invest through a difficult economic environment and remain confident our investments are unlocking the commercial opportunity in our brands.

Jason Tarry, Chairman of the John Lewis Partnership, said:
&ldquo;Our first-half results reflect our continued investment in our transformation, a more challenging trading environment and the increased costs of doing business. Partnership sales grew, customer satisfaction remains strong and the stores we&rsquo;ve transformed are outperforming the rest of our estate. That gives us confidence in the commercial headroom for both Waitrose and John Lewis.
&ldquo;We are managing the business with discipline and have chosen to keep investing in our customers, Partners and the long-term strength of our brands. While losses grew in the half, our employee-owned model allows us to take that longer-term view, supported by our financial strength. As in every year, our profit is earned in the second half so our focus now is on serving customers brilliantly through our peak trading period. I&rsquo;m grateful to all our Partners for everything they continue to deliver.&rdquo;
Financial and operational review
Partnership sales were up 2% to &pound;6.3bn in the first half of the year and customer satisfaction remained strong, reflecting the enduring trust in our brands. LBTBE was &pound;89m, compared with a &pound;34m loss a year earlier.
Three dynamics affected financial performance in the half: deliberate choices to invest for the long term; tougher trading conditions, especially in general merchandise; and the increased costs of doing business.
Trading performance across our brands was mixed. We saw good sales momentum in Waitrose but weaker customer demand for larger discretionary purchases impacted John Lewis sales. To help mitigate this, we continued to focus on driving productivity across our business, through both margins and operating costs.
Underlying margin growth was delivered in both brands during the first half. We made deliberate choices to reinvest some of those gains in reducing prices, through direct price investment in Waitrose and targeted promotional and clearance activity in John Lewis. We also invested more in loyalty for customers, notably through Waitrose &lsquo;Little Treats&rsquo;. Partnership gross margin was +20bps.
During the half we invested more in stores to improve customer experience than in recent years: accelerating our store refurbishment programme; rolling out electronic shelf edge labels; modernising technology, including automation across our supply chains; and investing in inventory management systems to improve availability and reduce waste. Alongside this we are evolving our central structures so we run a simpler head office and protect investment in stores. We&rsquo;ll see the benefits of these investments build through the second half.
Despite these savings, the cost of doing business increased. Operating costs grew through a combination of rising cost of employment including the annualisation of last year&rsquo;s National Insurance increase, continued technology modernisation and costs of managing our operations through the heatwaves to maintain levels of service for customers. We increased annual pay by &pound;108m, maintaining our commitment to invest in our Partners. This takes increases in Partner pay to over &pound;400m over the last four years.
Exceptional costs in the half were &pound;35m (2025/26: &pound;54m), primarily restructuring costs relating to head office, as well as costs associated with our Cloud technology modernisation. These take the loss before tax to &pound;124m (2025/26: &pound;88m).
Our strong balance sheet and cash position allow us to keep taking decisions for the long-term. Total liquidity was &pound;1.4bn, external borrowings remained at historic lows and cash generated from operations was &pound;131m (2025/26: &pound;177m). We have invested &pound;246m - up nearly 30% - and remain on course for investing around &pound;600m this year.
Waitrose sales grew 4% to &pound;4.3bn. Adjusted operating profit4 was &pound;103m, down &pound;7m, and operating margin was 2.6%, compared to 2.8% last year. This reflects the extra cost of running our operations through the heatwaves and a deliberate choice to increase investment in loyalty and lower prices, which positively affected customers&rsquo; experience of the brand. Net Promoter Scores for our loyalty offer increased by 20 points year-on-year. In the half we invested a further &pound;20m in permanently lower prices, and we are investing a similar amount later this month, taking our total investment since 2023 to over &pound;180m.
The Home of Food Lovers strategy is resonating with customers: Waitrose No.1 range sales increased 15%, online sales grew 11% and we launched over 540 new own-brand products across our ranges. We modernised 15 stores &ndash; with completed refurbishments already showing improved sales and customer satisfaction scores. Electronic shelf-edge labels reached 225 stores, freeing up Partners&rsquo; time to serve customers, and we acquired three new sites, including two full-line supermarkets in Hale Barns and Cricklewood, due to open later this year. We also began work on our first South West distribution centre at Avonmouth, which will create over 550 jobs and will serve around 50 stores from early 2027. For the sixth year running, Waitrose won the Grocer 33 Customer Service Award.
John Lewis sales were &pound;2.0bn, down 2%, as the discretionary market became more challenging. The headline sales figure also reflects more targeted promotional and clearance activity, supported by disciplined stock management, contributing to full-price sales growing by 5.5%, although we still invested more in promotions in response to the subdued market. Adjusted operating loss was &pound;83m, compared to &pound;53m last year, reflecting softer trading, cost growth and our decision to continue investing in the transformation of the brand.
John Lewis is in the earlier stages of that transformation, with encouraging evidence that our investment in our omnichannel offer is making a difference. Stores where we have invested are outperforming the wider estate, demonstrating the value of combining inspiring experiences and Partner expertise with a national omnichannel presence. This year&rsquo;s &pound;50m store investment programme includes Glasgow, Cambridge, Leicester, Reading and Liverpool.
We introduced over 100 new brands and products, introduced a new Sport and Wellness concept and unveiled our new hospitality proposition, Platter, which will reach 32 caf&eacute;s and restaurants by the end of 2027. Investments in the half paved the way for a significant refresh of the John Lewis website. Never Knowingly Undersold continues to reinforce our commitment to quality, service and competitive value and John Lewis was named Which? Retailer of the Year for the second year running.
As previously announced, Will Kernan has been appointed Managing Director of John Lewis, succeeding Peter Ruis.
John Lewis Money is part of how we give customers more reasons to choose us. It established itself as a regulated broker in the half and rolled out new panel-backed Home and Car insurance propositions, so customers get greater choice and more competitive pricing, driving long-term customer value across the Partnership.
Outlook
There is no doubt the wider economic and geopolitical landscape has weighed on our customers during the first half and we remain cautious in our outlook for the second half. As in every year, the majority of our profit is earned in the second half, and the full-year outcome will be determined by peak trading.
We are set up well for the second half. We remain focused on doing the right things for our customers and continuing to invest through the cycle. With peak ahead, we are excited about our plans across John Lewis and Waitrose and look forward to making the festive season special for all our customers.
Read the Full Statement
1 All references to Partnership sales or sales are Total trading sales which includes VAT, sale or return and other non-cash accounting adjustments
2 Profit/loss before tax, Partnership Bonus and exceptional items (PBTBE/LBTBE). Additional detail is included in the Glossary. Partnership Bonus is &pound;nil for the first half of 2026/27 (2025/26: &pound;nil) and exceptional items are described on pages 12 to 13
3 Net cash generated from operating activities before Partnership Bonus, bond finance costs and BonusSave plan
4 Adjusted operating profit is Operating profit before exceptional items and profit/loss on property disposals
ENQUIRIES
Media and Analysts
Chris Wynn, Partner &amp; Director of Communications, 07980 242019, chris.wynn@johnlewis.co.uk
Parveen Johal, Partner &amp; Senior Communications Manager, 07768 568644, parveen.johal@johnlewis.co.uk
Debt investors
Marcus Dix, Partner &amp; Head of Treasury, investor.relations@johnlewis.co.uk&nbsp;
About the John Lewis Partnership
The John Lewis Partnership serves millions of customers as the UK&rsquo;s largest employee-owned business, operating two of Britain&rsquo;s best-loved retail brands, John Lewis and Waitrose, as well as John Lewis Money.
Its model of Partner ownership supports a focus on quality, service and long-term value for customers, combining trusted sourcing with ongoing investment in its shops and digital platforms.
John Lewis serves customers with curated fashion, beauty, home and technology, combining quality products with market-leading service they can trust. With 36 shops and a strong national online presence, it creates inspiring retail destinations, bringing together shopping, hospitality and services in one place.
Waitrose is the Home of Food Lovers, offering exceptional quality products and expert service. It has over 320 shops - as well as agreements with brands like Welcome Break and Shell - and a strong online business. It is a market-leader for animal welfare and sustainable sourcing.
Both John Lewis and Waitrose hold a Royal Warrant to His Majesty King Charles III.]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23943</link>
<pubDate>Thu, 10 Sep 2026 07:00:00 GMT</pubDate>
<publishDate>Thu, 10 Sep 2026 07:30:09 GMT</publishDate>
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<title><![CDATA[Tickets Go Live for My Waitrose Food & Drink Festival 2026  at Tobacco Dock]]></title>
<description><![CDATA[

    Tickets for the My Waitrose Food &amp; Drink Festival 2026 go on sale Wednesday, 9th September
    With over 200 suppliers featured and B-Corp ready-to-drink cocktail brand MOTH as the headline sponsor
    Standard tickets at &pound;75, VIP tickets at &pound;100

On Wednesday, 9th September tickets go live for the My Waitrose Food &amp; Drink Festival, which is back for its fifth year at the iconic Tobacco Dock, London from Friday 20 - Sunday 22 November 2026. The Festival gives 11,000 My Waitrose members the chance to kick off the festive season in style and immerse themselves in a fully packed 'Home of Food Lovers' experience.
As well as a wonderful way to start the festive season, it&rsquo;s a celebration dedicated to our most loyal food fans. Festival goers are immersed in the very best of Waitrose; with product showcases from our suppliers, inspirational live cooking demonstrations and masterclasses, delicious tastings, live music, goody bags and an abundance of passion for extraordinary and everyday food and drink.
Standard tickets are priced at &pound;75 and include four hours jam-packed with inspiration, unlimited tastings from suppliers, a goody bag, live demonstrations and entertainment. VIP tickets are priced at &pound;100 and entry offers all the standard access plus fast track entry, a welcome drink of bubbles, access to the exclusive VIP lounge and a goody bag packed with extra treats and surprises.
Wendy Rumble, Head of Customer Events says: &ldquo;We are delighted to host our fifth annual Food &amp; Drink Festival at Tobacco Dock. Offering our My Waitrose members unique access to sample the finest food and drink from over 200 Waitrose suppliers. This is the hottest ticket in town for any food lover during the festive period, and this year&rsquo;s Festival will be one of our best, featuring inspirational live cooking demonstrations, expert masterclasses and room takeovers which are great ways for guests to discover the festive flavours for Christmas 2026.&rdquo;
Highlights of the 2026 Festival include:

    Headline Sponsor: B-Corp ready-to-drink cocktail brand Moth joins as the headline sponsor, bringing their premium selection to festival goers.
    The Dishpatch Festive Collection: Iconic chefs Jack Stein (Friday 20th), Sabrina Ghayour (Saturday 21st) and Atul Kochhar (Sunday 22nd) will be at the festival showcasing the Dishpatch Festive Collection, bringing restaurant-quality food to the home.
    Masterclasses for Food Lovers: A comprehensive program including mixology sessions (Courvoisier, Cotswolds Distillery, and illy Coffee), fermentation and pickling demos (Symplicity and, Nick Vadasz), plant-based cooking with Deliciously Ella, and dedicated cheese sessions in the Cheese Cellar led by Waitrose Partner Pawlina Bednarczyk.
    Room Takeovers: Ticket holders can dive in and enjoy immersive room takeovers, from suppliers including: JUBEL x Wildfarmed, who are bringing their regenerative field to the festival with ice-cold beer, sourdough, and live DJs on the decks and British Airways Holidays who are bringing Europe&rsquo;s most enchanting Christmas markets to Tobacco Dock.
    The No.1 Bar: A festival favourite is back, serving simple but delicious pairings of No.1 products and fine wines.
    Live Entertainment: All customers can dance the afternoon and night away to live DJ sets, and VIPs can enjoy exclusive sets during the sessions where curated live bands will perform.

Ticket Information:
Tickets go on sale Wednesday, 9th September. The pricing structure has been unified this year

    Standard Tickets: &pound;75
    VIP Tickets: &pound;100

VIP entry offers an enhanced experience, including fast-track entry, exclusive access to the VIP courtyard and lounge, a welcome drink of fizz, and an exclusive VIP goody bag. All tickets include a fantastic goody bag, live demonstrations, and entertainment.
Notes to editors
Examples of some of the Brand stands at the festival:

    MOTH
    Jason&rsquo;s Sourdough
    Hawkstone
    Lavazza
    Wildfarmed X Jubel
    Hip Pop
    Damm 1876
    Jolly Hog
    Union Coffee
    Maldon Salt
    Bendicks
    Beavertown Brewery
    Citizens of Soil
    Pimentae
    Two Tribes Brewing
    Gail&rsquo;s
    Pernod Ricard
    Mutti
    BrewDog
    Ron Santiago de Cuba
    Guinness
    Disaronno
    The Spice Tailor
    Loyd Grossman
    Merchant Gourmet

About Waitrose
Waitrose is the Home of Food Lovers, serving customers with exceptional quality products and expert service.
Part of the John Lewis Partnership - the UK&rsquo;s largest employee-owned business - Waitrose has over 320 shops and a strong online business. It also has agreements with brands like Welcome Break and Shell, further bolstering its local footprint.
It works closely with British farmers and suppliers, and is a market-leader for animal welfare and responsible sourcing - using sustainable farming methods, including on its very own farm, the Leckford Estate.
Waitrose holds a Royal Warrant as Grocer and Wine &amp; Spirits Merchant to His Majesty King Charles III.]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23941</link>
<pubDate>Tue, 08 Sep 2026 09:00:00 GMT</pubDate>
<publishDate>Fri, 11 Sep 2026 13:02:10 GMT</publishDate>
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<title><![CDATA[Waitrose unveils £10m investment to bring restaurant-quality prepared meals to Food Lovers]]></title>
<description><![CDATA[

    29 new No. 1 dishes and over 30 refreshed recipes, created to bring restaurant-quality flavour to customers&rsquo; homes
    Freshly prepared using quality ingredients and traditional cooking methods
    Half of Waitrose customers bought a ready meal in the past year, with sales up 11% across its premium ranges

Waitrose is investing &pound;10m over three years in its biggest-ever improvement of ready meals, beginning this week with 29 new No. 1 dishes and more than 30 refreshed recipes.
Almost half of Waitrose customers bought a ready meal in the past year. Sales of ready meals are up 8% year-on-year, rising to 11% across its premium ranges, and are 23% higher on Fridays and Saturdays than during the rest of the week. This reflects the role ready meals play as a special dinner at home as well as a convenient midweek option.
For a grocer long associated with high-quality ingredients and scratch cooking, the investment reflects a simple idea: food lovers may want a night off from cooking, but still expect dinner to feel special. The new range spans Italian, Indian and South East Asian food, Dine In dishes and vegetable accompaniments.
The new No.1 Italian range features five new dishes built around authentic ingredients, including Italian pasta, 12-month-aged Parmigiano Reggiano, Chianti red wine, Calabrian nduja and fresh herbs. Its slow cooked Beef &amp; Chianti Pappardelle contains brisket cooked for six hours, while the range also includes Nduja &amp; Sausage Ragu Orecchiette and King Prawn &amp; Tomato Linguine.
Waitrose is also launching a new 21-product No.1 Indian and South East Asian Food Lovers&rsquo; Takeaway range, spanning mains, sides and snacks. The &pound;18 meal deal allows customers to choose two mains and two sides, serving four.
Developed by chefs drawing on regional expertise, the dishes use traditional techniques to create depth of flavour, including adding spices at different stages of cooking. Customers can choose from dishes including Chicken Chettinad, Prawn Panang, Shanghai Beef, Jewelled Pilau Rice and King Prawn Toast.
Waitrose&rsquo;s &pound;15 No. 1 Food Lovers&rsquo; Dine In for Two, which includes a main, a side and either a starter or dessert, will also be refreshed with new dishes including Chicken Forestier, Breaded Somerset Camembert and Ultimate Apple Crumble. Customer favourites including Fish Pie, Beef Bourguignon and Wagyu Cottage Pie have been redeveloped using slow cooking and fresh vegetables to deliver rich, rounded flavours.
The same standards extend to sourcing. All chicken meets Better Chicken Commitment standards, beef and lamb are sourced exclusively from British farmers, and the seafood selection includes MSC-certified fish and responsibly sourced prawns.
In tandem with these new launches, Waitrose has also refined its existing Indian ready meals. These recipes have been enhanced with increased protein and a move toward simpler, cleaner ingredients. The range now exclusively uses only natural colourants, such as paprika and saffron, to deliver authentic and exceptional flavour as part of our ongoing commitment to quality.
Charlotte Di Cello, Chief Commercial Officer at Waitrose, said: &ldquo;Customers shop with us because they trust our commitment to taste, however they choose to dine. A night off from cooking shouldn&rsquo;t mean compromising on quality and taste.
&ldquo;This investment is a step-change in our fresh ready meals, with authentic ingredients and cooking methods, new recipes and the flavours that make dinner at home feel special.&rdquo;
The new ranges launch from 9 September in selected Waitrose shops and on Waitrose.com.
Notes to Editors
For media enquiries, please contact&nbsp;ruth.roycroft@waitrose.co.uk or 07792 591035
Images available to download here.
New dishes launching in September:
No.1 Indian and South East Asian Food Lovers&rsquo; Takeaway Meal Deal - two mains and two sides, serving four for &pound;18

    No.1 Chicken Korma &pound;6.50
    No.1 Butter Chicken Masala &pound;6.50
    No.1 Chettinad Inspired Chicken Curry &pound;6.50
    No.1 Keralan Inspired Fish Curry &pound;6.50
    No.1 Chicken Rogan Josh &pound;6.50
    No.1 Makhani Paneer &pound;6.00
    No.1 Prawn Penang &pound;7.00
    No.1 Shanghai Beef &pound;7.50
    No.1 Crispy Chilli Chicken &pound;6.50
    No.1 Beef Rendang &pound;7.50
    No.1 Miso Aubergine &pound;6.00
    No.1 Thai Basil Chicken &pound;6.50
    No.1 Coconut Rice &pound;3.50
    No.1 Jewelled Pilau Rice &pound;3.60
    No.1 Slow Cooked Black Dal &pound;5.30
    No.1 Bombay Potatoes &pound;4.50
    No.1 Singapore Noodles &pound;4.50
    No.1 Korean Inspired Fried Chicken &pound;4.50
    No.1 Tandoori Spiced Vegetable Samosas &pound;4.50
    No.1 King Prawn Toasts &pound;4.50
    No.1 Keralan Inspired Tiger Prawns &pound;4.50

No.1 Italian

    No. 1 Smoked Pancetta Carbonara &pound;6.50
    No. 1 Slow Cooked Beef &amp; Chianti Pappardelle &pound;6.50
    No. 1 King Prawn &amp; Tomato Linguine &pound;6.50
    No. 1 Nduja &amp; Sausage Ragu Orecchiette &pound;6.50
    No. 1 Butternut &amp; Mascarpone Bucatini &pound;6.50

No. 1 Food Lovers&rsquo; Dine In for Two - a main, a side and either a starter or dessert for &pound;15

    No.1 Breaded Somerset Camembert&nbsp; - New
    No.1 Chicken Forestier - New
    No.1 Fish Pie - refreshed recipe
    No.1 Beef Bourguignon - refreshed recipe
    No.1 Wagyu Cottage Pie - refreshed recipe
    No.1 Ultimate Apple Crumble - New

About Waitrose
Waitrose is the Home of Food Lovers, serving customers with exceptional quality products and expert service.
Part of the John Lewis Partnership - the UK&rsquo;s largest employee-owned business - Waitrose has over 320 shops and a strong online business. It also has agreements with brands like Welcome Break and Shell, further bolstering its local footprint.
It works closely with British farmers and suppliers, and is a market-leader for animal welfare and responsible sourcing - using sustainable farming methods, including on its very own farm, the Leckford Estate.
Waitrose holds a Royal Warrant as Grocer and Wine &amp; Spirits Merchant to His Majesty King Charles III.]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23942</link>
<pubDate>Tue, 08 Sep 2026 08:37:16 GMT</pubDate>
<publishDate>Tue, 08 Sep 2026 08:56:07 GMT</publishDate>
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<title><![CDATA[John Lewis Partnership to create 10,400 Christmas roles]]></title>
<description><![CDATA[

    Recruitment follows significant investment in Waitrose and John Lewis, the majority of it going into shops
    Partnership will welcome candidates of all ages - with roles especially popular with under 25s, who&rsquo;ve previously accounted for nearly 75% of Christmas joiners
    100 roles are expected to go to care-experienced young people, creating opportunities for those facing some of the highest barriers to work
    Seasonal roles will help maintain consistently strong customer service throughout the busy festive period

The John Lewis Partnership is to recruit more than 10,400 seasonal roles as it prepares for the &lsquo;golden quarter&rsquo;.
The vacancies span the breadth of Britain, reaching from Edinburgh to Exeter. Of the roles, 6,000 are within Waitrose&rsquo;s 320 branches while 2,600 will be across John Lewis&rsquo; 36 shops. A further 1,800 will support across the retailer&rsquo;s distribution centres and supply chain.
The Partnership will recruit from all ages and backgrounds, though the roles prove particularly popular amongst young candidates. Based on previous years&rsquo; numbers, around three quarters of the seasonal joiners were under 25.
With recent data showing one million young people in the UK are currently not in education, employment, or training (NEET), these positions offer a vital opportunity to gain valuable workplace skills and kickstart a career in retail, helping to address the increasing challenges this cohort faces in finding work.
Christmas remains by far the busiest period of the year for the Partnership and, whether customers are shopping in-store or online, this recruitment is focused on having Partners in the right places at the right times to make sure customer service remains consistently strong.
The hiring push follows significant investment - over &pound;1bn at Waitrose and &pound;800m at John Lewis - in both shops and in new technology designed to free up Partners&rsquo; time to focus on serving customers. As a result of the investment, Waitrose recently won the Grocer 33 Customer Service Award for the sixth consecutive year, and John Lewis was named Which? Retailer of the Year and the number one retailer in the UK Customer Satisfaction Index.
Helen Webb, Chief People Officer for the John Lewis Partnership, said: &ldquo;These roles appeal to people of all ages and backgrounds, and we&rsquo;re excited to welcome great candidates across the board. At the same time, we know retail is a vital stepping stone for young people entering the workforce. With youth unemployment remaining a significant challenge, we recognise the role we play in providing meaningful opportunities to learn and grow.
&ldquo;Our seasonal roles are more than just a job for the festive period; for many, they are a catalyst for building confidence and kickstarting a long-term career. By offering thousands of roles to under-25s and guaranteeing interviews for care-experienced young people, we are actively helping to break down barriers to employment and investing in the future of our communities.&rdquo;
Pay for the seasonal roles starts at &pound;13.00 or &pound;14.55 in London, rising to &pound;13.25 and &pound;14.80 after 30 days. Successful candidates will receive a competitive salary and training, as well as flexible and blended working options.

Guaranteed interviews for those with care backgrounds&nbsp;
As part of this broader commitment to young people, within the 10,400 roles the Partnership expects to recruit 100 young people who&rsquo;ve experienced the care system, as part of its Building Happier Future programme. In June, it committed to recruiting a further 1,000 care-experienced young people by 2030. The move more than doubled its previous target, in recognition that the group faces some of the greatest barriers to finding work, through no fault of their own.
To support as many care-experienced young people as possible, it will also offer 300 welcome visits and 250 job-shadowing placements between now and December. Every young person who completes a job-shadowing placement will also be offered a guaranteed interview.
Golden quarter
Kicking off with the launch of new seasonal ranges, the build up to Black Friday in November, before moving into Christmas and John Lewis&rsquo; famous January Winter Sale, the so-called golden quarter is the retailer's busiest period of the year.
Christmas comes early for retail; John Lewis sees a spike in online searches as the summer holidays end. In response to demand - particularly as customers look to spread the cost of Christmas - the John Lewis Christmas Shop launched online on 27 August, and is set to open in stores later this month. Waitrose&rsquo;s Christmas range launches in shops from 21st September - with &lsquo;The Food Lovers Christmas catalogue&rsquo; going live the same day, allowing customers to plan their menus and order early to beat the crowds.
Seasonal shop roles will go live at jlpjobs.com/Christmas this month, with candidates able to register their interest and sign-up for job alerts now.
Care-experienced people interested in the Building Happier Futures employability programme can contact buildinghappierfutures@johnlewis.co.uk for upcoming dates and information.
Notes to Editors
About the John Lewis Partnership
The John Lewis Partnership serves millions of customers as the UK&rsquo;s largest employee-owned business, operating two of Britain&rsquo;s best-loved retail brands, John Lewis and Waitrose, as well as John Lewis Money.
Its model of Partner ownership supports a focus on quality, service and long-term value for customers, combining trusted sourcing with ongoing investment in its shops and digital platforms.
John Lewis serves customers with curated fashion, beauty, home and technology, combining quality products with market-leading service they can trust. With 36 shops and a strong national online presence, it creates inspiring retail destinations, bringing together shopping, hospitality and services in one place.
Waitrose is the Home of Food Lovers, offering exceptional quality products and expert service. It has over 320 shops - as well as agreements with brands like Welcome Break and Shell - and a strong online business. It is a market-leader for animal welfare and sustainable sourcing.
Both John Lewis and Waitrose hold a Royal Warrant to His Majesty King Charles III.]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23940</link>
<pubDate>Mon, 07 Sep 2026 09:52:20 GMT</pubDate>
<publishDate>Tue, 08 Sep 2026 08:08:34 GMT</publishDate>
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<title><![CDATA[John Lewis brings its Christmas storytelling to social with new year-round  content studio]]></title>
<description><![CDATA[

    The Box Studio brings the storytelling John Lewis has done once a year since 2007 into a year-round operation
    Launches with Gift List, a new social first vodcast series hosted by Angela Scanlon, with Louis Theroux as the first guest
    Part of the &pound;800m multi-year investment across all 36 John Lewis shops and the retailer's digital offer

The retailer that has spent nearly twenty years making advertising people actually want to watch has built itself a permanent home for it. John Lewis has opened The Box Studio inside its Oxford Street shop, a facility for the video and social content that increasingly shapes how people decide what to buy.
Since 2007, the John Lewis Christmas campaign has been something customers anticipate, seek out and talk about rather than something they sit through. That&rsquo;s the skill social media demands, because on a feed nobody watches anything they haven&rsquo;t chosen to watch. John Lewis is building the capability to do every week what it has proved it can do every Christmas.
The timing reflects how quickly discovery has moved. For John Lewis, the fastest-growing channels through which customers find products are now digital assistants and social platforms rather than traditional search. Around 60% of sales are online, and for a growing number of its 13 million customers the first encounter with a product is a video.
What John Lewis brings to that is trust it has earned - Which? Retailer of the Year for the second year running, the Never Knowingly Undersold promise, and more than 160 years of standing behind what it sells. The same content carries differently when customers already believe the source.
It matters most in the categories John Lewis trades in. A pushchair, a sofa, a television or a skincare routine are considered purchases where people want to see something demonstrated and explained before they commit &ndash; so content does real work rather than simply showing a product. The studio is built into the working shop rather than replacing selling space, which means John Lewis can respond to a trend or a launch in hours rather than weeks.
Anna Braithwaite, Chief Customer Officer at John Lewis, said: &ldquo;We have shown every Christmas for nearly twenty years that we can make something people choose to watch. What we have not been able to do until now is do it all year round, quickly, and at the pace social moves.
&ldquo;Customers have trusted John Lewis for a very long time, and that is worth more in this channel than any amount of production.&rdquo;

Gift List
The studio's first content is a new social first vodcast series titled Gift List, hosted by Angela Scanlon, exploring the stories behind giving and receiving presents. John Lewis has a strong association with gifting, but one concentrated into a few weeks each year; the series is designed to make that a year-round conversation. The first episode, released today, features Louis Theroux, and six episodes will follow every three weeks, each with a new guest and theme.
Creators including Daisy May Cooper, Tom Davis and Stephen Libby have already filmed in the studio, alongside shorter-form content across the John Lewis channels: product reviews, trend reaction, seasonal edits and expert advice from Partners who work with the products every day.&nbsp;

Part of a wider investment programme
The Box Studio sits within the &pound;800m multi-year programme covering all 36 John Lewis shops and the retailer's digital offer.
Recent investment at Oxford Street includes Platter John Lewis, the 300-seat restaurant that opened in August with an in-house coffee roastery, a bar and a rotating programme of brand pop-ups, and a reimagined Sport and Wellness department bringing together premium brands including Nike alongside wearable technology and services such as treadmill gait analysis.
Elsewhere, &pound;50m is being invested across five shops this year, including a &pound;20m redevelopment of John Lewis Glasgow, the retailer's largest single-shop investment in recent years, alongside Cambridge, Leicester, Reading and Liverpool.
Notes to Editors
For more information please contact gillian.stark@johnlewis.co.uk.
The first episode of The Gift List can be viewed here.
Imagery can be found here:

    The Gift List
    The Box Studio at John Lewis
    Sport department
    Platter John Lewis

About John Lewis
John Lewis serves customers with curated fashion, beauty, home and technology, combining quality products with market-leading service they can trust.
With 36 shops and a strong omnichannel presence, it creates inspiring retail destinations, bringing together shopping, hospitality and services in one place. Popular partnerships include eateries like Benugo, Ori Cafe and Jamie Oliver&rsquo;s Cookery School and Cafe, as well the likes of Waterstones and David Clulow Opticians.
Its Never Knowingly Undersold brand promise ensures customers receive both quality and value they can rely on, and the business has been granted the Royal Warrant of Appointment as supplier of Household Goods and Furnishings to His Majesty King Charles III.]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23937</link>
<pubDate>Thu, 03 Sep 2026 12:00:00 GMT</pubDate>
<publishDate>Thu, 03 Sep 2026 15:43:23 GMT</publishDate>
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<title><![CDATA[Waitrose launches supermarket-first premium wellbeing bays as shoppers embrace the ‘September reset’ ]]></title>
<description><![CDATA[

    Dedicated bays have launched across 52 shops as wellness products move into the weekly grocery shop
    Waitrose.com searches for collagen have risen 170%, creatine 160% and electrolytes 150% over the past year
    Nine new brands introduced across key collagen, creatine, hydration, protein and gut health
    Exclusive products and smaller pack sizes allow customers to try premium wellness products without an online subscription

Waitrose is launching dedicated Wellbeing Bays in 52 shops, online and through on-demand grocery, bringing more than 40 premium wellness products into the weekly grocery shop.
Marking the first time a UK supermarket has introduced a dedicated, premium wellness offering, the bays bring together products across collagen, creatine, hydration, protein and gut health.
The launch comes ahead of September, which is increasingly seen as a second &lsquo;January&rsquo; as people return from the summer holidays and reset their health and fitness routines1.
Contributing to Waitrose&rsquo;s ambition to be the Home of Food Lovers, customers are looking to the grocer for high-quality supplements as well as great food to support their health and wellbeing goals.
Searches from Waitrose.com suggest products once associated primarily with gyms and specialist health retailers are becoming everyday purchases. Over the past year, searches have surged for collagen supplements (+171%), creatine (+160%), electrolytes (+152%), magnesium (+112%), high protein (+93%), hydration (+69%), and gut health (+53%).
While younger consumers have helped drive the market - 80% of Gen Z in the UK and the US take between one and six supplements every day2 - the trend is increasingly mainstream, with 90% of UK adults agreeing that active health management is vital for long-term wellbeing3.
The UK wellness market is projected to reach &pound;141bn by 20344. By bringing premium functional supplements into the supermarket aisle, Waitrose is making products previously bought mainly through specialist retailers and online subscriptions more accessible as part of the weekly grocery shop.
Waitrose is introducing nine trend-led brands including direct-to-consumer names Ancient + Brave, Hunter &amp; Gather, Active Woman, and NutriBurst.
More than half the range comes in exclusive formats and products making their physical supermarket debut. Smaller pack sizes will allow shoppers to try premium wellness products without committing to larger packs or online subscriptions.
Charlotte Di Cello, Chief Commercial Officer at Waitrose, said: "More customers are embracing a proactive, holistic approach to their health and wellbeing, and we&rsquo;re seeing growing demand for products that help them feel their best every day. At Waitrose, we&rsquo;re committed to making it easier to discover high-quality wellness brands, carefully curated for their innovation, quality and trusted credentials.
&ldquo;This launch reinforces Waitrose&rsquo;s position as the destination for quality and innovation in wellness, and we&rsquo;re proud to introduce a number of exciting brands that have chosen Waitrose for their first supermarket listing.&rdquo;
Bringing boutique wellbeing to supermarket shelves
Known for customer trust built around quality and sourcing, Waitrose has secured a standout mix of exclusives, direct-to-consumer favourites, and trending brands. The majority of these brands were founded in the UK.

    Exclusive debuts and formats: Ancient + Brave, Hunter &amp; Gather, Active Woman, and NutriBurst.
    Trending and niche staples: TRIP, Dose &amp; Co, and Free Soul.
    Expanded distribution: Premium electrolyte brand, Humantra and liquid gut health brand, Symprove will also roll out to more than 100 Waitrose shops nationwide and will be available on Waitrose.com and through Uber Eats.

Charlie Barraclough, UK Marketing Manager, Ancient + Brave, said: &ldquo;Launching Ancient + Brave in Waitrose is a major milestone for the brand. It puts our premium, distinctive approach to wellness - rooted in ancient wisdom and backed by modern science - in front of a wider audience. We're proud to be part of the new Wellness Bay and can't wait to introduce even more Waitrose customers to Ancient + Brave.&rdquo;
Amy Moring, Founder of Hunter &amp; Gather, said: "Our community has been asking to find our wellness products in grocery for years, and Waitrose is exactly where we belong. This collaboration and launch of eight Hunter &amp; Gather wellness products represents the heart of what we do - nutrition that's made for humans, backed by evidence, and designed to fit effortlessly into everyday life. We couldn't be prouder to be working with Waitrose and enabling our customers to let life back in with our health promoting supplements range."
Supporting customer wellness across the John Lewis Partnership
Complementing Waitrose&rsquo;s focus on active wellness and self-care, John Lewis has introduced a brand new Sports &amp; Wellness concept. As the first UK retailer to unite sportswear, recovery products, wearable tech, AI-powered home fitness, and expert services, the multi-million-pound investment sees the department arranged around customer fitness goals rather than traditional retail categories.
Launched at the flagship Oxford Street store before rolling out to Liverpool, Cheadle, and Glasgow, the concept features top brands like Patagonia, Peloton, and Therabody, alongside free in-store gait analysis, AI mirror coaching, and monthly 'Jog Lewis' run clubs - reflecting the John Lewis Partnership&rsquo;s commitment to supporting customers' holistic health and wellbeing.
Notes to Editors
1&nbsp;https://www.theharrispoll.co.uk/insights/blog/the-soulful-reboot
2&nbsp;Gen Z State of Beauty 2024/2025 report from Kyra
3 Mintel, 2025
4 https://www.imarcgroup.com/uk-health-wellness-market
About Waitrose
Waitrose is the Home of Food Lovers, serving customers with exceptional quality products and expert service.
Part of the John Lewis Partnership - the UK&rsquo;s largest employee-owned business - Waitrose has over 320 shops and a strong online business. It also has agreements with brands like Welcome Break and Shell, further bolstering its local footprint.
It works closely with British farmers and suppliers, and is a market-leader for animal welfare and responsible sourcing - using sustainable farming methods, including on its very own farm, the Leckford Estate.
Waitrose holds a Royal Warrant as Grocer and Wine &amp; Spirits Merchant to His Majesty King Charles III.]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23939</link>
<pubDate>Thu, 03 Sep 2026 09:50:52 GMT</pubDate>
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<title><![CDATA[John Lewis unwraps brand-new vodcast ‘Gift List’ hosted by Angela Scanlon with first guest Louis Theroux ]]></title>
<description><![CDATA[

    Launching today (3 September), &lsquo;Gift List&rsquo; deep dives into the highs and lows of gifting with some of the nation&rsquo;s favourite celebrities
    For episode one, Angela Scanlon is joined by much-loved documentarian, Louis Theroux&nbsp;
    The new social first vodcast is shot in The Box Studio at John Lewis, a new content creation space in the brand&rsquo;s flagship store

Thursday 3 September: John Lewis has launched a brand-new vodcast, Gift List, hosted by broadcaster and presenter Angela Scanlon, to lift the lid on how our favourite celebrities approach gifting. The first episode drops today, 3 September, with famous face and fellow broadcaster, Louis Theroux.
This new series sees warm and witty host Angela Scanlon chat candidly with well-known guests as she unlocks unheard memories of gifting and self-gifting. From funny anecdotes and embarrassing mis-gifts to heartwarming emotional stories and hilarious name-drops, this fresh take on gifting provides rich content that&rsquo;s set to entertain viewers.&nbsp;

For the first episode, Angela is joined by documentary legend and viral &lsquo;Jiggle Jiggle&rsquo; star Louis Theroux, to unwrap his gifting track record. Despite being known for keeping his cool under pressure, Theroux admits he much prefers being on the receiving end of a gift, citing the &lsquo;high stakes&rsquo; of choosing the perfect gift for someone else.
In a series of hilarious confessions, Louis admits to once (accidentally) attempting to swipe a silver spoon from Joan Collins at her Birthday party - only to be caught red-handed by the star&rsquo;s sister in law. He goes on to reveal that his gift-giving skills were once completely upstaged by none other than movie legend, Tom Cruise. When Louis&rsquo; grandmother hit her 100th birthday, &lsquo;TC&rsquo; - as Theroux jokingly nicknames him - personally sent the birthday girl 100 cupcakes to mark the milestone.
Angela Scanlon said: &ldquo;We&rsquo;ve all received that one gift that made us laugh, cry, or scratch our heads in total confusion - but whichever it is, it makes for a great story. So I&rsquo;ve joined forces with gifting experts, John Lewis, to uncover these golden nuggets from some of my favourite people. Kicking-off with Louis Theroux was a dream - he brought all the charm and unfiltered confessions you&rsquo;d expect. I can&rsquo;t wait for everyone to give it a listen.&rdquo;
Rosie Hanley, John Lewis Marketing &amp; Loyalty Director, said: &ldquo;Nobody does gifting quite like John Lewis, and 'Gift List' is a celebration of all the special, funny and unforgettable moments that are created by gifting. Angela Scanlon&rsquo;s effortless humor and infectious energy make every interview feel like a catch-up over coffee with a close friend. We know our customers will be hooked from episode one."
The duo are sat on plush John Lewis sofa, broadcast directly from the brand&rsquo;s new state-of-the-art content studio at its flagship store on Oxford Street. As the &lsquo;shop window&rsquo; shifts evermore towards social channels, The Box Studio at John Lewis is a content creation playground that will deliver insider product reviews, reaction to trends, seasonal highlights and creator takeovers.
Beyond &lsquo;Gift List&rsquo;, the brand has already started seeding out content from The Box Studio with a distinct look that is set to become synonymous with the John Lewis social channels. The content follows different formats - from self-gifting, to seasonal moments or what&rsquo;s new - all in the name of the joy of gifting. Stars such as Daisy May Cooper, Tom Davis and Stephen Libby have already entered The Box Studio to delve into their must-have products.
The new series will have six episodes, released every three weeks, with a new guest for each installment. It will be available for viewers to enjoy on Youtube, johnlewis.com and via Spotify and Apple podcasts, as well as via social cut downs and shorts. The first episode is live now.

Notes to Editors
For more information please contact jlcomms@johnlewis.co.uk
Imagery can be found here:

    Gift List
    The Box Studio

About John Lewis
John Lewis serves customers with curated fashion, beauty, home and technology, combining quality products with market-leading service they can trust.
With 36 shops and a strong omnichannel presence, it creates inspiring retail destinations, bringing together shopping, hospitality and services in one place. Popular partnerships include eateries like Benugo, Ori Cafe and Jamie Oliver&rsquo;s Cookery School and Cafe, as well the likes of Waterstones and David Clulow Opticians.
Its Never Knowingly Undersold brand promise ensures customers receive both quality and value they can rely on, and the business has been granted the Royal Warrant of Appointment as supplier of Household Goods and Furnishings to His Majesty King Charles III.]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23938</link>
<pubDate>Thu, 03 Sep 2026 08:00:00 GMT</pubDate>
<publishDate>Thu, 03 Sep 2026 08:01:08 GMT</publishDate>
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<title><![CDATA[Is miso the new stock cube? Demand for miso soars, driven by gut health, convenience and umami flavour trend]]></title>
<description><![CDATA[ Download Download


    Searches on Waitrose.com for miso, miso recipes and miso sachets soaring +457%, 245% and 67% compared to this time last year, respectively
    Sales of miso paste and soup paste +41% and 22% compared to this time last year, with sales of miso sachets +94% in the last 6 months, respectively
    Driven by a movement towards umami-rich, savoury depth in cooking and gut health&nbsp;


Waitrose reports soaring demand for miso, with it now playing a similar role to stock cubes - a high convenience, versatile and umami based essential.

Lucy White, World Food Buyer at Waitrose, says:&nbsp;"Miso is officially flying off the shelves! It’s clear that miso has not only moved way beyond a niche ingredient; but it's starting to play a similar role to stock cubes - it’s now a high-convenience, versatile and umami based essential for everything from a quick desk-side soup to a last-minute stir-fry. We've noticed a real surge in 'grab-and-go' liquid miso sachets. These handy, pre-portioned packs are the perfect starting point for anyone who might feel a bit intimidated by a whole jar, making it easy to experiment with that deep umami flavour with zero prep."

Compared to this time last year, sales for:&nbsp;

    Miso tasty ramen paste +41%
    Ottolenghi miso pesto +33%
    Miso tasty soup paste +22%


In the last 6 months, sales for:

    Miso easy sachets +94%

Compared to this time last year, searches on Waitrose.com for:

    Miso +457%
    Miso sachets +67%
    Miso paste +48%
    Miso soup +70%
    Miso pesto +233%
    White miso recipes +245%

Lizzie Haywood, Trend Innovation Manager, says: "We're seeing a significant move away from one-dimensional saltiness toward the 'savoury depth' found in fermented foods like miso. This includes specific types of miso, like white or red to add different flavour profiles. It's no longer just about heat or sweetness; it's about that lingering, mouth-watering satisfaction that makes simple meals feel truly indulgent. By using umami-rich shortcuts like miso sachets, home cooks are now achieving delicious flavour complexity in minutes without the need for long-simmered stocks."

Alice Goudie, Nutritionist at Waitrose, says: "Miso is no longer just viewed as a fantastic flavour enhancer; it's now celebrated for its fermented credentials. As a traditional fermented soya bean paste, miso contains live bacteria that may provide benefits to support our gut health. The depth of colour in miso actually tells a story - the deeper the shade, the longer it has been fermented. With health-conscious customers increasingly looking for delicious ways to support their microbiome, miso has quickly become a modern wellness staple."&nbsp;

Notes to Editors&nbsp;
About Waitrose
Waitrose is the Home of Food Lovers, serving customers with exceptional quality products and expert service.&nbsp;

Part of the John Lewis Partnership - the UK’s largest employee-owned business - Waitrose has over 320 shops and a strong online business. It also has agreements with brands like Welcome Break and Shell, further bolstering its local footprint.&nbsp;

It works closely with British farmers and suppliers, and is a market-leader for animal welfare and responsible sourcing - using sustainable farming methods, including on its very own farm, the Leckford Estate.&nbsp;

Waitrose holds a Royal Warrant as Grocer and Wine &amp; Spirits Merchant to His Majesty King Charles III.]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23936</link>
<pubDate>Tue, 01 Sep 2026 09:00:00 GMT</pubDate>
<publishDate>Tue, 01 Sep 2026 09:00:47 GMT</publishDate>
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<title><![CDATA[Deck the halls: The John Lewis Christmas shop has launched online]]></title>
<description><![CDATA[&nbsp;


 Download Download Download
 Download
 Download
John Lewis officially opens its online Christmas shop 119 sleeps before Christmas, following a surge in early festive planning.

    As the excitement of the World Cup final concluded, the festive spirit took hold; searches for 'Christmas' at johnlewis.com spiked immediately after the final whistle, three weeks earlier than in 2025.
    Christmas detangled - this year we launch the Aylesford Super Pre-Lit tree with over 4,200 bulbs making it our most sparkling spruce ever.&nbsp;
    Partners take center stage, immortalised as a charming collection of felt animals. From a glamorous beauty counter cat to a busy bakery hedgehog, these whimsical characters celebrate the heart of the partnership


The countdown is officially on: with 17 Fridays to go till the big day,&nbsp; John Lewis has opened its online Christmas Shop. The early launch comes as festive fever hits record highs, with customer searches for 'Christmas' jumping by over 33% (WoW) immediately following the World Cup final, signaling an eager start to the season after the final whistle.&nbsp;

Cydney Ball, Head of Christmas at John Lewis says,&nbsp;"We are absolutely thrilled to officially launch our Christmas shop online. This year, we’re helping customers craft a truly magical home, from trees adorned with heirloom-inspired decorations to thoughtful, curated gifting. My personal favorite? Our enchanting collection of felt mice! Whether they are inspired by nostalgic past times, festive treats, or iconic pop culture figures, these charming characters are the perfect way to add a touch of whimsy and wonder to your tree."

With the multi-tree trend gaining momentum, this year’s expanded collection ensures there’s a perfect fit for every room, from slimline and compact options to twig styles. The Indoor/Outdoor Pre-Lit Twig Tree is a standout favorite, proving customers love adding festive touches early before they unveil their hero tree.&nbsp;

This season, 70% of the tree offering is pre-lit, reflecting the growing demand for effortless elegance. These trees are designed to combine convenience with exceptional longevity; by removing the frustration of tangled lights, helping customers create a lasting, high-quality centerpiece that retains its brilliance year after year. The highlight of the collection is the showstopping Aylesford Super Pre-Lit tree, the most dazzling design yet with over 4,200 bulbs which is the most lights we’ve ever had on a pre-lit tree…ideal for lighting the way for Santa's sleigh!

This season see's the return of the popular Santa's Tea Parties across a selection of John Lewis stores.&nbsp; This year the Tea Parties will be more immersive and enchanting than ever before with a special storytime hosted by Santa and his elves accompanied by hot chocolate, festive treats and a special gift from Plus Plus.&nbsp;

Adding even more magic and fun to the festivities is a collection of six charming loveable yetis, each with their own unique character and story to tell. Every yeti is affectionately named after a word for wild or wintery weather celebrating the magic of the season with a playful twist.&nbsp; The Yeti's come as a bauble to adorn your tree or as a super soft toy for children or the young at heart.&nbsp;

Christmas by Numbers

    Forecasts predict that John Lewis will sell enough Christmas trees to plant a dense 25-acre forest, or blanket 12 Premier League football pitches in solid pine.&nbsp;
    Lined up end-to-end, John Lewis plan to sell enough baubles to create an unbroken line stretching all the way from Central London to Paris.
    John Lewis plans to sell enough lines of lights to create a continuous line of glowing lights stretching from London all the way to Edinburgh, Scotland - with nearly 30 miles of lights to spare!&nbsp;
    
    


Notes to Editors


For more information on this year's Christmas trends please contact:
Lizzie Dummer, Senior Communications Officer lizzie.dummer@johnlewis.co.uk&nbsp;

Sustainability
Sustainability remains at the heart of the collections, with every paper and cracker assortment FSC-certified, recyclable and plastic-free. All products are glitter-free, using less glitter than ever across decorations and paper. Premium pre-lit trees are manufactured using energy generated entirely by solar panels, and tinsel is made in Wales to reduce environmental impact.


About John Lewis
John Lewis brings together fashion, home, beauty and technology across 36 shops, johnlewis.com and its app, combining quality products with the service and expertise of its Partners.&nbsp;


Alongside shopping, it offers hospitality and a range of customer services, from personal styling and nursery advice to home design. Founded in 1864, it holds the Royal Warrant of Appointment as supplier of Household Goods and Furnishings to His Majesty King Charles III.&nbsp;


Its Never Knowingly Undersold promise gives customers confidence on both quality and price, and it was named Which? Retailer of the Year in 2025 and 2026.&nbsp;
&nbsp;]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23935</link>
<pubDate>Thu, 27 Aug 2026 16:47:21 GMT</pubDate>
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<title><![CDATA[John Lewis leans into in-store theatre as it reveals its  new restaurant concept, Platter]]></title>
<description><![CDATA[ Download Download Download


    Platter will replace John Lewis restaurants in 32 stores, from Exeter to Edinburgh, with the flagship opening at Oxford Street this week
    Flagship features open kitchen, cocktail bar and open coffee roastery, with beans sold to take home for the first time
    Platter Oxford Street also hosts a made-on-site deli, a dessert parlour, an open kitchen, a bar and a terrace, as hospitality grows to more than one in five John Lewis in-store transactions

John Lewis has revealed its new in-store restaurant concept in full for the first time, with the opening of the flagship Platter at Oxford Street.

Platter will replace John Lewis restaurants across 32 stores, from Exeter to Edinburgh, by the end of 2027, with Bluewater, Chichester and Reading already reopened. The programme forms part of an £800m multi-year investment in John Lewis.&nbsp;

Platter Oxford Street is the fullest expression of John Lewis’ new restaurant concept, with an open kitchen serving hand-stretched pizza, a made-on-site deli, a dessert parlour, a stylish bar overlooking the shop's atrium and fifty outdoor covers on the fifth-floor terrace, above Britain’s busiest highstreet. With seating for 300, Platter is one of the biggest restaurants on Oxford Street.&nbsp;

The flagship Platter at Oxford Street will feature a new in-store Roastery. A Master Roaster will oversee the roasting of a single-origin Arabica bean coffee, sourced exclusively for John Lewis, to serve at the Oxford Street site. The coffee will also be available to buy and take home, both as beans and ground coffee bags.

It also houses The Residency, a rotating pop-up launching with London patisserie The Eclectic Collection, whose viral fruit-shaped desserts are available nowhere else outside their own two shops.

Changing consumer trends
The change reflects how differently people shop now. Hospitality accounts for more than 20% of John Lewis in-store transactions and sales have grown by nearly 10% in the past year, as customers spend longer in shops and increasingly treat eating as part of the trip rather than a break from it.

John Lewis opened its first cafe in 1965 and now has 62 cafes and restaurants across the country.

Customer favourites remain across the estate, including scones and fish and chips, and My John Lewis member benefits such as free hot drinks and cake. The restaurants are operated in partnership with Benugo, building on a ten-year relationship.

Each Platter is designed around the scale and character of its shop, so what customers find will vary by location.

Katie Papakonstantinou, Director of Services and Hospitality for John Lewis, said:&nbsp;"This is a real investment in something customers told us mattered. Sitting down for something to eat and drink has become part of how people shop and Platter is built for that.

"Platter serves our own coffee - with beans roasted right here in Oxford Street - alongside an open kitchen making pizza, deli and patisserie on site. Whether stopping for coffee, a pizza with family, a treat from the dessert parlour or a drink at the bar, we’ve created a space that makes a shopping trip even more special."


 Download Download Download

Inside Platter John Lewis Oxford Street

    An in-house coffee roastery: overseen by a Master Roaster, the unique bean will be used in Platter’s drinks, with the coffee also available for customers to buy and enjoy at home.&nbsp;
    An open kitchen serving fresh pizza from hand-stretched dough, prepared in front of customers
    A made-on-site deli with freshly prepared salads, cold meats and fish, and grab-and-go options
    A dessert parlour with a full sundae menu, Belgian waffles and a chocolate tap
    Fifty outdoor covers on the fifth-floor terrace, looking across the London skyline
    A stylish bar overlooking the shop's atrium. With marble counters and dark green leather interiors, it will serve cocktails like hibiscus margaritas and negronis, champagne and bar snacks including charcuterie, cheeseboards and truffle and parmesan fries
    The Residency, a rotating pop-up with exciting premium brands, opening with The Eclectic Collection, known for their fruit shaped desserts.

Platter Oxford Street will sit alongside the retailer’s wider hospitality offer, which includes Benugo, Ori Caffè, Huffkins tea rooms, Jamie Oliver Cafe, the 1864 Rooftop and Kamakura at Oxford Street.


 Download Download Download

Investment in John Lewis shops
The Platter programme is part of an £800m multi-year investment in the retailer's shops and digital experience. This summer John Lewis announced £50m across five shops, including a £20m refurbishment of John Lewis Glasgow - its largest single-shop investment in recent years - alongside Cambridge, Leicester, Reading and Liverpool.
Notes to Editors

For more information contact pressoffice@johnlewis.co.uk or call 01344 825 080

About John Lewis
John Lewis brings together fashion, home, beauty and technology across 36 shops, johnlewis.com and its app, combining quality products with the service and expertise of its Partners. Alongside shopping, it offers hospitality and a range of customer services, from personal styling to home design. Founded in 1864, it holds the Royal Warrant of Appointment as supplier of Household Goods and Furnishings to His Majesty King Charles III. Its Never Knowingly Undersold promise gives customers confidence on both quality and price, and it was named Which? Retailer of the Year in 2025 and 2026.&nbsp;]]></description>
<link>https://www.johnlewispartnership.co.uk/media-centre/latest-news/2026/23934</link>
<pubDate>Wed, 26 Aug 2026 09:30:15 GMT</pubDate>
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