John Lewis partners with Fat Llama to test furniture rental service

Monday 17 August 2020

From (Monday 17 August), it will be possible to enjoy a statement sofa, or a stylish desk to work from home without committing to buying it because John Lewis is partnering with the world’s largest product rental marketplace Fat Llama to offer a furniture rental service. 

Attitudes to renting products which used to be bought, from music to tech and cars, have shifted dramatically and the sharing economy, led by companies like Airbnb and Uber, has seen huge growth and brought about a change in attitude to ownership. In America companies like Fernish and Feather which offer furniture rental services are growing in popularity.

Customers will be able to rent John Lewis furniture including; desks, chairs, dining tables and sofas for three, six or twelve months and have the option to buy them at any time with payments already made deducted from the purchase price. The longer customers commit to renting, the lower the rental price.  

Fat Llama will deliver the furniture within two working days, and if needed help set it up, and collect products at the end of the agreement. Returned items will be cleaned and if necessary refurbished before being rented again. 

The service will be offered via Fat Llama’s ‘Flex Rental’ website where they already offer tech products such as speakers, iphones and electric scooters for rent. 

Initially the service will be offered in Greater London but dependent upon demand could quickly be expanded across the UK.

Johnathan Marsh, Partner & Director of Home at John Lewis said; “We want to make our products and services as compelling and meaningful to the next generation of customers and how they want to live. 

“Attitudes towards renting items and the sharing economy have dramatically shifted in recent years, and we know that renting, reselling items and recycling them is a growing priority for our customers. 

“Renting furniture will give more customers access to our high quality furniture, as well as the latest designs. It also offers them the flexibility to enjoy living with a bold, trend-led piece of furniture that they may not want forever, to easily change style, size and type of furniture if they are moving to a new rental property, or just need a stylish desk to temporarily work from home. All with the peace of mind that they are making more sustainable choices.”

Chaz Englander - CoFounder and CEO said;  “"The world is changing. People are focusing more on access instead of ownership. As we have seen in the US, renting furniture instead of owning it is becoming the new normal for millennials; a generation that is moving house every 12 months. With this being our first step into furniture rental, it was important for us to find a partner that could supply high quality furniture at scale. John Lewis could not have been a better fit."

Examples of products which will be available to rent on flex.fatllama.com from Monday 17 August:

Product Image Monthly cost for
6 month rental period
which includes: insurance, cleaning
and any refurbishment needed
Monthly cost for
12 month rental period
which includes: insurance, cleaning
and any refurbishment needed
Purchase Price (if customers
choose to purchase the
item rental payments will
be deducted from the purchase price)
Belgrave Mustard Sofa Belgrave-Mustard-Sofa £108.00 £80.00 £1899.00
Swoon Lovelace Bar Cart Swoon-Lovelace-Bar-Cart £23.00 £17.00 £399.00
John Lewis & Partners Estate sideboard John-Lewis-&-Partners-Estate-sideboard £57.00 £42.00 £999.00
Soren Office Chair Soren-Office-Chair £23.00 £17.00 £399.00
John Lewis & Partners +Swoon Franklin Desk John-Lewis-&-Partners-Swoon-Franklin-Desk £17.00 £13.00 £450.00
John Lewis & Partners Calia 8 seater dining table John-Lewis-&-Partners-Calia-8-seater-dining-table £40.00 £30.00 £699.00

Delivery costs £9.99 and there is no charge for collection.

NOTES TO EDITORS

ABOUT THE JOHN LEWIS PARTNERSHIP

The John Lewis Partnership owns and operates two of Britain's best-loved retail brands - John Lewis & Partners and Waitrose & Partners. Started as a radical idea nearly a century ago, the Partnership is the largest employee-owned business in the UK and amongst the largest in the world, with over 80,000 employees who are all Partners in the business. For all intents and purposes, the Partnership is a social enterprise; the profits made are reinvested into the business - for customers and Partners. John Lewis & Partners operates 42 shops plus one outlet across the UK as well as johnlewis.com. Waitrose & Partners has 337 shops in England, Scotland, Wales and the Channel Islands, including 61 convenience branches, and another 27 shops at Welcome Break locations. Waitrose & Partners exports products to more than 50 countries worldwide and has nine shops which operate under licence in the Middle East. The retailer's omnichannel business includes the online grocery service, Waitrose.com, as well as specialist online shops including waitrosecellar.com for wine and waitroseflorist.com for plants and flowers. 

ABOUT FAT LLAMA

Fat Llama launched the first fully-insured peer to peer rental marketplace app for items back in 2017. Often dubbed “The Airbnb for things”, Fat Llama has since grown to be the biggest item rental marketplace in the world. During the coronavirus pandemic, they built  Flex, which is a business to business offering that allows partners to lend out their products to customers with little to no technical and operational integration.

media ENQUIRIES

John Lewis & Partners


Mandy Pursey
Partner & Senior Communications Manager, Brand CSR
Email: mandy.pursey@johnlewis.co.uk
Tel:  07889 230522

Fat Llama


Joanna Palermo
Email: joanna@fatllama.com
Tel: 075080 92192