Never wasteful

The impact of climate change, how we use natural resources and the waste we produce is a serious concern for both our Partners and customers.

When it comes to the environment, our aim is clear: we’re committed to being part of the solution rather than part of the problem. We’re committed to using natural resources as efficiently as possible and reducing our environmental impact. Because, by delivering more with less, we’ll help to protect both our business and the environment for generations to come.


Progress highlights

New target to be Net Zero Carbon by 2050 in all our operations

71% reduction in carbon intensity since 2010

Piloted an innovative new clothing buy-back scheme

By 2023 all Waitrose & Partners own-brand packaging will be widely recycled, reusable or home compostable

New Waitrose & Partners food waste target established to reduce food waste by 50% by 2030



We have already cut our operational CO2 emissions by 71% since 2010, and we have committed to making all our operations net zero carbon by 2050. This target is in line with the pathway set by the Intergovernmental Panel on Climate Change (IPCC) to limit global warming to 1.5C.

We are making our buildings as efficient as possible and continue leading the way on cutting emissions from our transport fleet where we have set an aim to have a zero carbon transport fleet by 2045.




We’re committed to designing waste out of our business, managing waste responsibly and tackling the issue of plastic pollution. Our approach is to reduce and reuse where possible, and, where this isn’t possible, we maximise the amount we recycle.

We have made great strides to reduce both our waste and the amount of packaging we use, including removing disposable coffee cups from our shops, introducing a plastic clothes hanger recycling process and eliminating microbeads from our products.

Waitrose & Partners has committed to make all own-brand packaging widely-recyclable, reusable or home compostable by 2023, with John Lewis & Partners working towards 2025 in line with the UK Plastics Pact.  

Find out more about Waitrose & Partners commitments to eliminate unnecessary plastic.



In the context of a business like ours, a circular economy means designing, making and selling products in a way that produces no waste or pollution, keeps materials in use for as long as possible and helps to promote and regenerate natural ecosystems.

Providing a take-back solution for our products is becoming increasingly important to our customers. Therefore our aim is to make it easy for customers to take back the products they’ve bought from us but no longer need, to ensure they are reused, recycled or disposed of carefully.

We have established services to enable this, such as the John Lewis & Partners Sofa Reuse Scheme, through which customers’ sofas are reused or recycled in partnership with local charities.




Reducing transport emissions

We're reducing emissions from our fleet with biomethane-powered trucks


Eliminating unnecessary plastic

Read about Waitrose & Partners commitments on packaging


‘buyback’ service for unwanted clothing

John Lewis & Partners is working with Stuffstr to cut clothing waste