Waitrose delivery trucks

Deliver more with less

Innovating to use natural resources as efficiently as possible and reducing our environmental impact and emissions, because by delivering more with less, we’ll protect our long-term financial sustainability.

Buildings and Transport

We’re focussed on reducing the amount of energy and fuel it takes to run our business while using sustainable alternatives wherever possible. This is the right thing to do, not only for the environment, but also for energy security and the long-term financial sustainability of our business. We’re also committed to making sure our buildings are fit for the future by creating sustainable and healthy working environments for our Partners.

Waste & packaging

The Partnership has an overarching aim to reduce waste while using packaging efficiently. Increasingly, our approach is to view waste and packaging output as a key resource and work to close the loop where possible. We’ve made progress, however we recognise there’s more to do and we’re pleased to see strong customer and Partner interest in the issue.

Re-use & repurpose

John Lewis sells over 62,000 own brand products and are committed to keeping the valuable resources that go into those products in use for as long as possible. We aim to develop quality products that last, then recover and regenerate materials from products when they’re no longer needed by our customers.

This is the start of the journey and we’ll only achieve it by innovating with our suppliers and industry leaders.


*We engaged KPMG LLP to undertake an independent limited assurance engagement, reporting to the Partnership, over selected information.