Promoting better jobs in the John Lewis & Partners supply chain

John Lewis & Partners’ ambitious and innovative ‘Better Jobs Programme’ aims to promote better jobs for the people who make our products.

Building on our experience in Partner engagement as a co-owned business, in 2018 we began working with 40 of our UK suppliers on a new supply chain programme which aims to trial a new model to help create better worker voice mechanisms in our supply chain.


The programme is an evolution of our Model Factory Programme, through which we interviewed 1,600 workers in our UK factory supply chain to gather insight, so factories can drive improvements in the areas that really matter to workers.

Long-term, our ambition is to expand the programme into more challenging sourcing regions, such as China.