Pay and benefits

We aim to be a market leader in how we reward Partners. Our policy is to pay a competitive rate of pay to Partners for good performance and as much above that as can be justified by better performance. When we add to that the annual bonus, our pension scheme, the Partner discount and all the other benefits Partners enjoy, we believe our total reward is market leading.

Jon Williets, Branch Manager Waitrose Rohais and Sailing Club Dinghy Week Events Manager
Jon Williets, Branch Manager Waitrose Rohais and Sailing Club Dinghy Week Events Manager


Every Partner has the right to know the range of pay for their type of work and what is required to improve their performance and therefore their pay.

At the annual pay review we look at each Partner's pay rate to make sure that it reflects their performance and contribution to the business. We encourage Partners to discuss their pay review with managers so that they understand fully the pay decision and have a transparent approach to communications when conducting pay review.

We enable and incentivise Partners to increase wages through our Pay for Performance framework, which links performance with pay. Launched in 2014, the new framework has enabled us to ensure a fair and consistent approach to the application of pay awards across the Partnership. Reward is not just about pay, and our package aims to provide Partners with a range of benefits.


The most tangible advantage of being a Partnership is the annual bonus, where we distribute a proportion of profits equally to Partners as a percentage of salary. But the John Lewis Partnership has always believed that there should be more to a job than just work and pay. Hence our extensive range of benefits.

In line with our aim to provide a market-leading range of benefits, the Partnership continuously explores ideas for new policies and benefits. In 2014 we enabled Partners to buy additional holiday entitlement, which was taken up by 1,500 Partners. We also introduced interest-free season ticket loans to help reduce the cost of commuting to work. More than 1,000 Partners have taken advantage of this benefit. We also offer a childcare voucher scheme, generous discount in our shops, and subsidies on tickets for events.

Here is a summary of the valuable benefits, on top of pay and bonus, that we receive as Partners and which are explained in detail on our Partner intranet which only working and retired Partners in receipt of these benefits can access.


The John Lewis Partnership is one of the few companies that still offer a non-contributory, final salary pension scheme.


After three months' continuous service, all Partners are entitled to full discount in John Lewis and Waitrose on most products. The discount rates in John Lewis are 12% and 25% depending on the product, and in Waitrose 15%.

Paid holiday

Paid holiday in a full year is 22 days plus public and bank holidays for Partners working five days a week up to section manager, rising to 25 days after three years' service. Department managers and above receive five weeks holiday in a full year. After ten years' service, holiday allowance increases to six weeks for all our Partners.

Extended leave

Partners with more than 25 years' service can take paid leave for six months. This is seen by many Partners as an opportunity to learn new or develop existing skills or talents in sports, the arts and languages and to travel extensively. On their return, Partners come back eager to share the ideas and experiences they have gained during their leave.

Life assurance

All Partners are automatically provided with free life assurance cover up to age 75. If a Partner dies in service, our scheme will pay three times his/her annual salary to the Partner's family or nominated beneficiary.

Dining facilities

Most of our sites have subsidised dining facilities that offer a wide range of good quality, healthy food.

Holiday and leisure facilities

After three months' continuous service, Partners can stay at a subsidised rate, with their families and friends at one of our residential clubs or caravans. All are different, set in some of the most beautiful and interesting locations in the country including the Lake District in the north and Brownsea Island in the south. Each offers its own individual style and facilities both indoors and out.

Groups of working Partners can apply for funding to part finance a 'Once in a lifetime' trip. Successful applications have included mountain biking across the Atlas Mountains, sailing in the British Virgin Islands, horse riding in South Africa, walking in New Zealand and climbing Kilimanjaro. In true Partnership spirit these trips are often combined with voluntary work in the community they visit such as the Riding Club trip to South Africa where they spent half their time helping to complete and equip a new school room.

Golfing Partners can enjoy the use of our facilities in Berkshire and Hampshire while members of our sailing clubs make the most of the five yachts that we have available on The Solent in Hampshire throughout the sailing season. Our sailors frequently take part in regattas and races in the area.

Clubs and Societies

We support a large number of subsidised sports clubs and societies at local and Partnership wide levels. Partners are encouraged to join the clubs covering a wide range of sports which include abseiling and climbing, football, gliding, golf, mountain biking, netball, racquet sports, riding, skiing, sailing, surfing and swimming.

Our subsidised non-sport clubs and societies are also open to all Partners and include drama, photography, music and art. The clubs help and encourage Partners to develop their talents and provide a platform to demonstrate them in the form of plays, concerts and exhibitions.

All the clubs organise events and activities both here in Britain and abroad and many of these events include training and advice for Partners new to the sport or activity.

In the spirit of the Partnership, Partners are able to enjoy opportunities that might not otherwise be possible, from diving in the Red Sea to performing in a concert in Venice.

Ticket subsidies

Partners can get a 50% subsidy on tickets for the theatre, opera and music performances, up to a maximum amount per year. This subsidy is also available for entry to exhibitions and museums. We also have corporate membership of English Heritage, the National Trust, the Wildfowl and Wetlands Trust, the Royal Academy of Arts and the Royal Horticultural Society.

Education subsidies

The Partnership gives generous financial support to Partners who want to continue their education or learn new skills whether work related or of personal interest. Many Partners take advantage of this benefit when on extended leave, using the subsidy available to them to learn a new skill or language.

Bursary for the pursuit of excellence

The Partnership provides support and financial help of up to £5,000 per year for Partners who are currently performing, representing or competing at a national or international level. One Partner to be awarded financial help is Mark Harris who is a World Freediving Champion.

Working for a charity

Partners can apply for a full- or part-time volunteering secondment with a UK registered charity for up to six months as part of the Golden Jubilee Trust (GJT) scheme.

Special help in time of need

In cases of particular need, we will help Partners with a loan or grant. Our care doesn't stop when our Partners retire either. Qualifying retired Partners continue to be eligible for many of the leisure benefits above as well as specific retirement welfare and social benefits.

Voluntary benefits and discounted deals

We have negotiated a range of benefits for Partners such as discounted private healthcare and a car purchase scheme, along with a number of one-off deals with hotels, amusement parks and so on. We also look to join corporate membership schemes that Partners are interested in such as that offered by the National Trust.