Our 91,500 Partners come from many backgrounds and walks of life. What unites all of us is our pride in the Partnership and our commitment to providing the best quality goods and services to our customers.
The Partnership aims to employ and retain as its members people of ability and integrity who are committed to working together and to supporting its Principles. Relationships are based on mutual respect and courtesy, with as much equality between Partners as differences of responsibility permit.
Principle 1 outlines what the Partnership stands for and how our Partners sit at the heart of our Constitution: 'The Partnership's ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards – profit, knowledge and power.'
Partner happiness part of our purpose, but Partners' wellbeing is vital if we are to retain our competitive advantage – we know that the more satisfied our Partners are, the more satisfied our customers are. So we must ensure that we are providing the right working conditions, support and benefits in order to help our Partners through this time of change. It is also important that our workforce continues to diversify, reflecting change in the UK population.
Being a Partner video
Watch a short film of Partners explaining why our business is different - Being a Partner video (2:14 minutes).
Find out about Partners from around our business, their jobs and what inspires them in their lives, in a series of articles based on interviews by the John Lewis Partnership editorial team.