Our Partners

Our 93,800 Partners come from many backgrounds and walks of life. What unites all of us is our pride in the Partnership and our commitment to providing the best quality goods and services to our customers.

The Partnership aims to employ and retain as its members people of ability and integrity who are committed to working together and to supporting its Principles. Relationships are based on mutual respect and courtesy, with as much equality between Partners as differences of responsibility permit.

Principle 1 outlines what the Partnership stands for and how our Partners sit at the heart of our Constitution: 'The Partnership's ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards – profit, knowledge and power.'

Partner happiness part of our purpose, but Partners' wellbeing is vital if we are to retain our competitive advantage – we know that the more satisfied our Partners are, the more satisfied our customers are. So we must ensure that we are providing the right working conditions, support and benefits in order to help our Partners through this time of change. It is also important that our workforce continues to diversify, reflecting change in the UK population.

Being a Partner video

Watch a short film of Partners explaining why our business is different.

Watch the Being a Partner video (2:14 minutes)
Watch the Being a Partner video with subtitles (2:14 minutes)

Articles

Find  out about Partners from around our business, their jobs and what inspires them in their lives, in a series of articles based on interviews by the John Lewis Partnership editorial team.

The Master of Wine

11 June 2015

The Master of Wine
Pierpaolo Petrassi, Head of Buying of Beers, Wines, Spirits and Tobacco Waitrose says the secret of selling beverages to customers 'is to make them feel that they can just enjoy one of life's great pleasures'

The Commercial Operations Director

10 June 2015

The Commercial Operations Director
There's more to the work of Sean Allam, Commercial Operations Director, John Lewis than his job title might indicate.

The Waitrose Branch Manager

30 October 2014

The Waitrose Branch Manager
Mike Snowdon, Branch Manager, Waitrose Cheltenham is developing talent in his branch Partners.

The Partnership Councillor

12 June 2014

The Partnership Councillor
Partnership Councillor Chris Coburn ensures his Partners' voices are heard at the highest level of Partnership democracy.

The Idea Developer

06 June 2014

The Idea Developer
Amanda Hickey, Senior Manager, John Lewis Customer Development makes new ideas a reality.

The Business Connectors

11 April 2014

The Business Connectors
Applying retail expertise as community 'Business Connectors' is an exciting challenge for two Waitrose Partners.

The Sports Coach

31 March 2014

The Sports Coach
When Democracy Coach Chris Manning clocks off, he inspires young people as a hockey coach.

The Head of Public Affairs

26 March 2014

The Head of Public Affairs
Influencing politicians demands a very specific skill set says Head of Public Affairs Charlotte Cool.

The Online Director

03 January 2014

The Online Director
Online Director Mark Lewis revels in the ever-changing world of the internet.

The Nursery Advisor

02 August 2013

The Nursery Advisor
Marcia Marshall, Nursery Advisor, John Lewis Oxford Street has all the answers for expectant parents.

The community champion

14 June 2013

The community champion
Waitrose Farnham Partner Liz Blake supports local causes in her role as community champion.