Our Commitments

John Spedan Lewis gave the Partnership to his employees in 1929 with an ultimate purpose to balance the happiness of Partners with a successful business.

Chris Manning
Chris Manning is a Partnership Democracy Coach by day and a hockey coach in his spare time.

Principle 1 of our Constitution describes how his ultimate purpose for the business was to balance the happiness of all its members, through their worthwhile and satisfying employment in a successful business. He believed that because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards – profit knowledge and power.

Today we still work towards his goal and have created three Commitments to help us bring Principle 1 to life.

The Commitments

The Commitments are three statements which cover responsibility, relationships and influence and describe what it means to be a Partner. They are a description of the experience a Partner should have working in the Partnership, in the same way as our commitment to quality, service and value describes the experience a customer should have.

Take responsibility

We take responsibility to deliver the right experience for all our customers and generate profits for us all to share.

Build relationships

We build relationships based on honesty, respect and encouragement. We expect these behaviours of each other and demonstrate them at all times.

Create real influence

We take every opportunity to develop ourselves, balance work and life priorities and support each other.