Site help

The John Lewis Partnership website has been designed to provide corporate information to a wide-range of users.

About our website

Currently there are seven main areas of the website:

  • Shop - information about and link's to online shopping services from John Lewis and Waitrose
  • About Us - company history and structure and details of our trading divisions
  • Financials - information about our current and past financial performance
  • Media - corporate press releases, and details of the latest additions to the website
  • Resources - information about the retail industry.


Navigating our website

Links to each of the main areas of our website appear at the top of each page together with a link returning you to the Home page. The John Lewis Partnership image in the top left of each page is also a link to the home page.

When you select one of the main sites, a menu for that site will appear on the left of the screen. Selecting an option will take you to the relevant page and open up the menu to display any additional options.

Some pages contain tabs, the headings of which are links.

Links to related information appear on the right hand side of most pages.

Website Cookies

This website uses cookies. Details of the cookie can be found on the Website Cookies page.

Searching our website

The Search field is on the top right of the screen. To use the search enter a word or phrase and press your Return key. You will be taken to a list of pages and or PDF documents that contain the word or phrase you entered.

Print option

We have included a print friendly facility, so you can print the content of a page without the menus. To use this facility, select Print on the left hand side of the screen.

This function requires javascript. Press Control + P to launch print controls.

If you want to print a wide page, please ensure you select Landscape in your print box.

Bookmark option

The bookmark option appears on the left hand side of the screen. Use this to add the current page to your Favorites.

This function also requires javascript. For Internet Explorer users, select 'Favourites' and then 'Add to Favourites' from the menu. For Firefox users, press Control + D to bookmark the page.

Screen footer options

At the bottom of the screen the following options will always be displayed:

  • Contact us - let us know if you have any queries about the John Lewis Partnership or this website
  • Site map - list and links to the main content areas on this website
  • Legal - terms and conditions for using this website
  • RSS feeds - a list of all the RSS feeds on our website together with information on news readers


Adobe PDF files

Some of the information on our website is available in the form of Adobe PDF files. To view these files you will need Adobe Acrobat Reader. This is available as a free download.

Flash files

Some of the files on our website require Macromedia Flash Player 8 or above. The latest version of Flash Player is available to download from the Macromedia website.

Social bookmarking links 

Some of the pages on our website have links at the bottom to a range of social bookmarking / sharing websites.