Press releases

Mark Lewis, Retail Director to leave the Partnership

Thursday 27 October 2016

John Lewis confirms that Mark Lewis, Retail Director will leave the Partnership to become CEO of Group plc.

Mark will continue in his current role throughout John Lewis's peak trading period and will leave the Partnership in 2017. A successor will be announced in due course.

Andy Street, Managing Director said:  'I would like to thank Mark for the part he has played in our success over the last four years.  He has guided the online business brilliantly, has strengthened our talent in this area, and as Retail Director has been instrumental in bringing our two trading channels together.'

Mark Lewis said 'I have loved my four years at John Lewis. I am very proud of everything we have achieved. It has been my privilege to work with a winning team which I know will continue to successfully define the future of omnichannel retailing.'

Notes to editors

The John Lewis Partnership - operates 48 John Lewis shops across the UK,, 350 Waitrose shops, and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK's largest example of an employee-owned business where all 88,900 staff are Partners in the business.

Waitrose - winner of the Best Supermarket1 and Best Food Retailer2 awards- currently has 350 shops in England, Scotland, Wales and the Channel Islands, including 61 convenience branches, and another 27 shops at Welcome Break locations. It combines the convenience of a supermarket with the expertise and service of a specialist shop - dedicated to offering quality food that has been responsibly sourced, combined with high standards of customer service.  Waitrose also exports its products to 58 countries worldwide and has eight shops which operate under licence in the Middle East. Waitrose's omnichannel business includes the online grocery service, as well as specialist online shops including for wine and for cookware, utensils and kithchen gadgets.

¹ Which? Customer Survey
² Verdict Customer Satisfaction Awards

John Lewis - John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as It is part of the John Lewis Partnership, the UK's largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis  'Best In-Store Experience 2016', 'Best Clothing Retailer 2016,' 'Best Electricals Retailer 2016,' 'Best Furniture Retailer 2016,' 'Best Homewares Retailer 2016' and 'Best Click & Collect Retailer 2016'1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products - home, car, wedding and event, travel and pet insurance and life cover - delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

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General information

For further information please contact:

Citigate Dewe Rogerson

Simon Rigby / Jos Bieneman
Telephone: 020 7638 9571

John Lewis Partnership

Katie Robson
Senior Communications Manager, John Lewis Partnership
Mobile: 07764 675608

John Lewis

Sian Grieve
Senior Communications Manager, John Lewis
Mobile: 07525 271812