Press releases

John Lewis to open new distribution centre in Milton Keynes

Wednesday 27 February 2013

John Lewis has announced that it will open a second Distribution Centre (DC) at Gazeley's Magna Park in Milton Keynes, to fulfil orders both from the retailer's online business and to its 39 shops around the UK.

John Lewis has signed a 30-year lease on the 675,000 sq feet warehouse, which will be situated adjacent to its existing DC at Magna Park which opened in 2009. The move is part of the retailer's plans for improvements in productivity, availability and customer service as well as supporting its expansion plans.

Operations will be relocated from its current site at Park Royal in north London, subject to consultation, which will impact up to 560 jobs. 200 new jobs will be created at a new smaller delivery hub in London, as well as the 450 jobs in Milton Keynes.

Dino Rocos, Operations Director at John Lewis, said: 'We are constantly striving to improve the service that we offer to our customers. For the supply chain this means improving availability. Magna Park gives us the space we need and allows us to continue to build on the improvements we have made in providing better service to our shops and customers at a lower cost.

'We recognise the high level of talent and valuable experience that currently exists within Park Royal and we hope that, if we proceed with the proposal to close Park Royal, as many Partners as possible will be able to continue to contribute to the business in a new role.'

The DC's automation equipment will deliver the capability to issue stock cost effectively little and often, based on demand. It will also allow John Lewis to fulfil more items direct to customers from its central DCs, improving customer service and consolidating the company's position as a leading multi-channel retailer.

As well as providing modern and flexible warehouse space, the development will include an extensive range of eco-friendly enhancements, including LED Lighting and Solar Thermal Water Heating, ensuring BREAAM Excellent certification.


Notes to editors

The John Lewis Partnership - The John Lewis Partnership operates 39 John Lewis shops across the UK (30 department stores and nine John Lewis at home), johnlewis.com and 290 Waitrose supermarkets. The business has annual gross sales of over £8.7bn. It is the UK's largest example of worker co-ownership where all 81,000 staff are Partners in the business.

John Lewis - John Lewis, 'Britain's favourite electricals retailer 2012'* and 'Best Multichannel Retailer 2012' **, typically stocks more than 350,000 separate lines in its department stores. The website stocks over 200,000 products focused on the best of fashion, beauty, home and giftware and electrical items including online exclusives. johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. (www.johnlewis.com). John Lewis Insurance offers a range of comprehensive insurance products - home, car, wedding and event, travel and pet insurance and life cover - delivering the usual values of expertise, trust and customer service expected from the John Lewis brand.

* Verdict Consumer Satisfaction Index, April 2012
** PayPal etail Awards 2012

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Enquiries

For further information, interviews or photographs, please contact:

Louise Cooper
Senior Press Manager
John Lewis
Telephone: 020 7592 6223
Mobile: 07808 574117
Email: louise_cooper@johnlewis.co.uk

Siân Grieve
Senior Press Officer
John Lewis
Telephone: 020 7592 6887
Mobile: 07525271812
Email: siân_grieve@johnlewis.co.uk