Media contacts

Here you'll find the contact information for the Partnership's communications team, the John Lewis press team and the Waitrose press team. If you have a query, please get in touch.
Andrew Moys

Andrew Moys

Director of Communications

Andrew is responsible for the communications strategy for the Partnership with the prime objective of deepening and broadening understanding of the Partnership as a dynamic, progressive business with a unique ownership structure and culture and to underpin the ambitious growth and development plans of the business. Andrew manages the Partnership's communications team of 20 with responsibility for government and media relations, internal communications including the Partnership's weekly magazine, The Gazette and the John Lewis Partnership website.


Charlotte Cool

Charlotte Cool

Group Head of Public Affairs

Charlotte leads the Partnership's public affairs team, which manages reputation, political and regulatory risk through engagement with policy makers at national and local levels, thought leadership and public policy campaigns, representation on industry bodies and advocacy with a wide range of external stakeholders and opinion formers.


Neil Spring

Neil Spring

Group Senior External Communications Manager

Neil is a principal Group spokesperson with senior national journalists and is responsible for promoting and protecting the reputation of the Partnership's brand across traditional and new media. He works closely with the Director of Communications and Head of Public Affairs to develop the Partnership's media communications strategy and plans.