JLP e-zine

a look inside the John Lewis Partnership

Newsroom

A royal exchange

17 February 2012

John Lewis Stratford City welcomed His Royal Highness The Duke of York, who met a group of Partners including some who joined the team straight from college or after being unemployed. Stratford's royal guest was keen to see the work that John Lewis has done with the local community.

Farming for the future 11 May 2012Waitrose suppliers win awards for initiatives in long-term sustainability of British farming.
Perfect pairing 11 May 2012Customers registering their Gift List at John Lewis have a chance to win £1,000.
Beautiful people 11 May 2012John Lewis Oxford Street Beauty Hall press launch attracts celebrities and journalists.
Media watch 11 May 2012Read what the media have to say about us.
It's a local thing 04 May 2012John Lewis pledges to split a £3,000 donation to three community groups every three months.
Making the shortlist 04 May 2012The Partnership's financial services have been shortlisted in this year's Which? awards
Downpours and drought 04 May 2012From waterless to waterlogged, Waitrose is preparing for all eventualities.
Dress to impress 04 May 2012John Lewis is launching an exclusive new womenswear collection designed by Alice Temperley.
Value added 04 May 2012Waitrose extends its Brand Price Match commitment to match Tesco's prices on branded grocery products.
Beautiful buys 27 April 2012John Lewis goes bold in beauty brands.
The right connections 27 April 2012John Lewis Broadband launches in shops and online.
Giving time 27 April 2012Waitrose rolls out its Partner Volunteering scheme across all branches.
Altered images 27 April 2012Virtual mirror mixes technology and fashion at John Lewis Oxford Street.
At home in Newbury 27 April 2012John Lewis at home opens in the heart of Newbury's Parkway development.
A new shop for Newbury 20 April 2012Newbury welcomes John Lewis at home to the Parkway development in the town centre.
The right result 20 April 2012Waitrose-sponsored Reading FC returns to the Premier League after win over Nottingham Forest.
Grand days out 20 April 2012John Lewis' Fitted Kitchens team will take a stand at London's Grand Designs Live show.
The Verdict's in 20 April 2012Waitrose and John Lewis win accolades in Verdict shopper survey.
Clicking with collections 20 April 2012Another 100 Waitrose branches offer shoppers the option to Click & collect.
Employer of choice 13 April 2012Students confirm that the John Lewis Partnership is employer of choice for graduates.
Chutney challenge 13 April 2012John Lewis Oxford Street's foodhall features in The Apprentice.
Well connected 13 April 2012John Lewis Broadband is live at johnlewisbroadband.com.
Making the switch 13 April 2012John Lewis Partners offer customers support as Digital Switchover comes to London.
Waitrose homes in 05 April 2012Waitrose's extended cooking and dining ranges include hand-painted teapots and essential kitchen tools.
Friends with PayPal 05 April 2012Shoppers can now use PayPal to pay for their johnlewis.com purchases.
East Cowes is energised 05 April 2012Waitrose is the first UK supermarket powered by sustainably sourced local woodchip.
Community celebration 30 March 2012Waitrose Ponteland shows support for diverse local charities - as nominated by customers.
Lewes feels the love 30 March 2012East Sussex branch is named Store of the Week by industry magazine.
Framework for success 30 March 2012The publication of a new planning policy framework is good news for the Partnership.
Recipe for a great ad 30 March 2012Waitrose ad reveals Heston's inspiration behind Earl Grey & Mandarin Hot Cross Buns.
Collecting clicks 30 March 2012Customers will be able to collect johnlewis.com purchases from more Waitrose branches from April.
Small Waitrose in a big city 30 March 2012Customers welcome the opening of a Waitrose Convenience store at Birmingham's Colmore Row.
Top certificate 23 March 2012The Partnership has been accredited as a top British employer in an official survey.
Pop to the shops 23 March 2012John Lewis has opened up a pop-up shop for Cath Kidston fans.
Taking great strides 23 March 2012Partners have been invited to take up a sporting challenge in the run-up to this year's summer of sport.
Hospitality and heritage 23 March 2012Partners explain our business's past, present and future at a hospitality event for international journalists.
High-fiving fourteen 16 March 2012How Partners across the business reacted to the news of a 14 per cent Bonus.
Golden Goldsworth 16 March 2012One of Waitrose's Surrey branches has come top of the shops in trade magazine, the Grocer.
Magnificent seven 16 March 2012The Partnership's Corporate Social Responsibility work gets its seventh Platinum rating in a row.
Bun in a million 02 March 2012In a twist on the Hot Crossed Bun Heston's latest invention is tea and buns… all in one packet.
Big on the brand 02 March 2012John Lewis Marketing Director Craig Inglis was the cover star of Marketing magazine.
Milton Keynes makeover 02 March 2012Work is set to start on the transformation of John Lewis Milton Keynes.
In the driving seat 02 March 2012The Partnership's fleet is one of the first to get Gold for safe driving in the capital.
Music matters 24 February 2012Community schemes sought for new round of Partnership funding.
Home run 24 February 2012John Lewis Brent Cross wins award for customer service in its Home department.
Gimme five! 17 February 2012Waitrose is to open a new supermarket in Stirling early next year.
A royal exchange 17 February 2012The Duke of York visited John Lewis Stratford City to talk about youth employment opportunities.
Snow patrol 10 February 2012Despite heavy snowfall, the Partnership's supply chain ensures business as usual for our shops.
North and South 10 February 2012Waitrose opens its first branches in Ipswich and Walton-le-Dale, Preston.
The emerald city 10 February 2012Waitrose Stratford City is rated 'outstanding' for its environmental credentials.
PJ's power launch 10 February 2012Ed Davey launches the new Energy Efficiency Deployment Office at Peter Jones.
Ashley's hour 03 February 2012Waitrose Partner is one of three finalists for the Prince's Trust Young Ambassador of the Year award.
Fun and games 03 February 2012Hannah Hicks, a table tennis player supported by JLP, talks health and fitness at a local primary school.
Sustainable example 03 February 2012John Lewis and Waitrose have been winning praise – and prizes – for their efforts in going greener.
Home of inspiration 03 February 2012John Lewis's latest Home catalogue makes room for some great, inspirational ideas
Keeping it veal 27 January 2012BBC One's Countryfile reports on the growing market for humanely reared British veal, stocked by Waitrose.
Fast cards 27 January 2012Contactless payment technology is being rolled out across Waitrose branches.
Translating into sales 27 January 2012John Lewis Oxford Street will provide interpreters for shoppers during London 2012.
Upwardly mobile 20 January 2012Sales via mobiles and tablets are rising at John Lewis.
The glass is greener 20 January 2012John Lewis Oxford Street is trialling the UK's first glass implosion machine.
Fifty and fabulous 13 January 2012David Mayo has worked at John Lewis Cambridge for half a century.
A princely sum 13 January 2012Duchy Originals from Waitrose is expected to generate more than £1m for charity in its first trading year.
Trading up 06 January 2012John Lewis and Waitrose see strong sales over the busiest five weeks of the year.
Big award 06 January 2012Prime Minister David Cameron has presented Waitrose with a Big Society Award for its Community Matters scheme.
Turkey run 23 December 2011Waitrose prepares to deliver turkeys to customers as Christmas nears.
Bluewater is best 23 December 2011Bluewater shopping centre, where John Lewis is an anchor shop, is ranked the best in the UK.
Supermarket sweep 23 December 2011Waitrose beats Aldi, M&S and Tesco to top the Which?'s supermarket survey.
Review view 16 December 2011Mary Portas's review of the high street has been welcomed by the Partnership.
Appy to help 16 December 2011John Lewis launches new app to extend its multi-channel service.
Santa's cause 16 December 2011John Lewis branches across the country are welcoming Santa into his grotto.
Puds will fly 09 December 2011Heston's Hidden Orange puddings are once again proving a festive must-have for Waitrose shoppers.
Peer group 09 December 2011The Partnership has been ranked above all other retailers in a poll conducted by its business peers.
Marketing marvel 02 December 2011John Lewis has won the Marketing Society's Brand of the Year award for the second year running.
Design for living 25 November 2011Sir Terence Conran's undeniable influence on the way we live is the subject of a new exhibition.
Moving performance 25 November 2011Amelia Warner performs the theme tune from this year's Christmas ad at John Lewis Oxford Street.
Biodiversity in Bracknell 25 November 2011The new Waitrose Bracknell is not only good for foodies, it's also got lots to offer the area's creepy crawlies.
Partner on Power List 18 November 2011John Lewis Commercial Director is a new entry in Retail Week's Etail Power List.
A twitter hit 18 November 2011Six year old Lewis, star of John Lewis's Christmas ad, is a social media hit.
Deck the aisles 11 November 2011This year, Waitrose is going all out to make Christmas unmissable for customers.
PJ perfect 11 November 2011Another John Lewis makeover is revealed at our Sloane Square shop.
Moving message 11 November 2011This year's John Lewis Christmas TV ad is set to pull at the heartstrings again.
Sofa so good 04 November 2011John Lewis Liverpool is trialling a scheme that delivers customers' old furniture to homes in need.
Source-erers apprentice 04 November 2011Stars of the BBC's Young Apprentice found that pitching a nursery product to JL buyers wasn't child's play.
Christmas magic 04 November 2011The new Waitrose Christmas campaign is underway, with a little help from Heston and Delia.
York talk 04 November 2011John Lewis announces plans to open a new flexible format department shop in York.
The Wi-Fi way 28 October 2011Shoppers can now surf the internet fast - and for free - with John Lewis's in-store Wi-Fi service.
Collecting clicks 28 October 2011Click & collect is available at 60 more Waitrose shops, so shopping with John Lewis is more convenient.
Trolley good show 28 October 2011London Mayor Boris Johnson recently paid a visit to Waitrose's new Dotcom Fulfilment Centre in Acton.
Northern star 21 October 2011The team at Herbert Parkinson produce John Lewis's pillows, curtains, fabrics and duvets.
Ringing endorsement 21 October 2011John Lewis Customer Contact Centres have won an industry award.
Harvest move 21 October 2011High hopes after the first ever harvest of Leckford's vines.
Home's best 21 October 2011The sixth John Lewis at home is open in Tamworth, and Partner Owen Falconer is relishing his new role.
Coach Trip 21 October 2011Partners return from South Africa after a fortnight spent coaching kids and adults in sport and other skills.
Window shopping 14 October 2011John Lewis launches a new customer magazine focussing curtains and blinds.
Balancing act 14 October 2011John Lewis Partnership has won two awards for its flexible working and childcare policies.
Of great value 07 October 2011A new campaign from Waitrose highlights thousands of ways to save on everyday shopping.
Chester draws 30 September 2011John Lewis at home in Chester focuses on homewares, furniture, electricals and technology products.
Top marks 23 September 2011The John Lewis Partnership scores highly in the Times Top 100 Graduate Employers' rankings.
Emotive EHT 23 September 2011John Lewis's advertising campaign highlights the electrical and home technology (EHT) message.
Go for green 23 September 2011The John Lewis and Waitrose branches at Stratford City are the greenest yet.
Graduate greetings 16 September 2011Chairman Charlie Mayfield welcomes the new graduate trainees to the John Lewis Partnership.
Supply chain champion 16 September 2011John Lewis's Operations Director wins a Retail Week award.
Great reception 26 August 2011Johnlewis.com's mobile-compatible website is ranked number one for accessibility.
Laying foundations 26 August 2011Three lucky Partners are heading to South Africa to coach Waitrose suppliers in a range of sports.
Industrial relations 26 August 2011John Lewis Oxford Street customers are getting a glimpse into the future.
'Play before you pay' 12 August 2011The latest concept in technology retail is unveiled at John Lewis Cheadle and Reading.
Ipswich shops plan 05 August 2011Plans are being drawn up for a JL 'at home' and Waitrose in Ipswich.
London 2012 countdown 29 July 2011With one year to go to London 2012, John Lewis's dedicated shops have got it all.
Triumphal entrance 29 July 2011Helena Christensen launches her new lingerie range and meets the press at John Lewis Oxford Street.
The right green thing 29 July 2011Corporate social responsibility is at the heart of the John Lewis Partnership, explains its new report.
A flexible friend 22 July 2011John Lewis announces a new flexible format shop, the first of which will open in Exeter.
A passion for compassion 15 July 2011Waitrose's high standards in animal welfare has won it two awards from Compassion in World Farming.
Richmond green 15 July 2011Waitrose's refurbished Richmond shop is leading the way in green technology.
EOA role for Chairman 08 July 2011Charlie Mayfield has been named the new President of the Employee Ownership Association.
Apprentice boost 01 July 2011Booster seat sales rocket after it appears on TV show.
Waitrose's Which? win 01 July 2011Waitrose has been named best supermarket at the annual Which? Awards.
Page turner 24 June 2011John Lewis Edition is named Customer Magazine of the Year, beating publications at ASOS and M&S.
Going for gold 24 June 2011Waitrose picks up a top industry award in recognition of its Delia Smith and Heston Blumenthal marketing campaigns.
Van-tastic day 17 June 2011Partners star in Waitrose's online shopping campaign.
Talent will out 10 June 2011Father's joy, as Waitrose Partner's son makes the final of Britain’s Got Talent.
Manchester united 03 June 2011Northern Partners volunteered at the BT Paralympic World Cup.
It all clicks... 27 May 2011A new marketing campaign aims to spread the word about John Lewis's Click & Collect service.
Fine vines 27 May 2011Waitrose is the biggest seller of English wines and John Lewis foodhalls mark English Wine Week.
Grape expectations 13 May 2011Waitrose is looking forward to a bumper crop of English and Welsh wine following the hot weather.
JL's race online 13 May 2011John Lewis is backing a campaign to get UK adults who have never used the internet before online.
Caledonia dreaming 13 May 2011Waitrose customers in Glasgow now have a choice of shops as its biggest Scottish branch yet opens.
Body Rocka buy 03 May 2011Apprentice contestant Philip Taylor's Body Rocka fitness product is fit for John Lewis shelves.
Fifth element 21 April 2011Waitrose opens Red Houses in Jersey, the fifth of its shops to open in the Channel Islands.
Virtual reality 21 April 2011Waitrose is to open a 'virtual shop' to service Waitrose.com within the M25.
Motorway drive 15 April 2011The 15th Waitrose at Welcome Break has opened at Newport Pagnell on the M1.
A new arrival 15 April 2011John Lewis enters the baby travel market in its new Nursery catalogue with its own pushchair range.
When music matters 08 April 2011Music groups can now apply for support from the Partnership through their local Waitrose or John Lewis branch.
Heading north 01 April 2011Waitrose announces plans for new warehouse in the North, which will be a 'gateway to Scotland'.
The People's Choice 01 April 2011John Lewis and Waitrose are the People's Choice - so say 26,000 of you.
Hello St Helier 25 March 2011The Channel Islands' newest Waitrose is proving popular with shoppers – especially the Jersey Royals!
Wonderful awards 25 March 2011John Lewis and Waitrose are on a winning streak after successes in four competitions this month.
A great Verdict 04 March 2011John Lewis has been voted Britain's favourite retailer by shoppers, with Waitrose coming third.
Midlands move 25 February 2011Birmingham shoppers are to get their very own John Lewis department store, opening 2014.
Fairtrade flourishes 25 February 2011Shoppers at John Lewis and Waitrose can opt for a wide range of Fairtrade products.
The right Channels 18 February 2011Waitrose St Saviour opens in Jersey selling produce such as ice cream and cheese from Jersey cows.
Gold standard 04 February 2011John Lewis has won two awards at the Drapers Etail awards, including Etailer of the Year.
Sustainability strategy 28 January 2011At Waitrose, food security is already a top priority – in fact, it's in our DNA.
Charitable Partners 28 January 2011John Lewis Partners have raised thousands of pounds for the charity Beating Bowel Cancer.
Which? winner 28 January 2011Waitrose tops the Which? annual supermarket survey, beating Marks & Spencer into second place.
Beauty treatment 21 January 2011Beauty spas in Reading and Cheadle will feature Clarins, Elemis, Decléor and Liz Earle.
Business talks 14 January 2011Chairman Charlie Mayfield joined talks at No 10 on job creation and growth.
Royal seal of approval 24 December 2010Waitrose has been awarded a Royal Warrant by His Royal Highness The Prince of Wales.
Ellie's song 17 December 2010John Lewis Oxford Street treated customers to a 'pop up' concert by Ellie Goulding.
Plastic fantastic 03 December 2010Waitrose is reducing waste and helping the environment by recycling more plastics.
Titanic threads 26 November 2010A furnishing fabric from the Partnership's archive can be seen at an exhibition about the Titanic.
Facebook for foodies 24 November 2010Waitrose launches its official Facebook page and two new smartphone apps.
Matters of influence 19 November 2010The Partnership beats Microsoft and Amazon to the top three in the UK's most influential brands survey.
High five 12 November 2010johnlewis.com again voted one of the top online shops in the latest Which? survey.
The talk of York 05 November 2010Waitrose received high praise indeed when the Archbishop of York opened its latest branch.
Partnership pathway 05 November 2010Lesley Ballantyne will advise public-sector staff as part of the government's Pathfinder scheme.
Big shots 22 October 2010The training pays off for Partners competing at the Commonwealth Games in Delhi.
Reaping rewards 15 October 2010Waitrose sells apples harvested from the Partnership’s Leckford estate in Hampshire.
Social media moves 08 October 2010John Lewis launches Facebook and YouTube channels and Twitter feeds for a mobile-friendly website.
A cool award 08 October 2010The Partnership is named Low Carbon Achievement of the Year and Retail Project of the Year.
Winning advert 08 October 2010John Lewis's 'Always a Woman' NKU spring advert scoops three awards at a marketing industry event.
Perfect match 01 October 2010Waitrose is price-matching Tesco on 1,000 everyday household brands, reinforcing its value message.
Growing campaign 24 September 2010Waitrose supports RHS's Campaign for School Gardening that gets adults growing, too.
20 20 vision article 17 September 2010Kingston's John Lewis and Waitrose shops have celebrated their 20th anniversary in style.
First for fashion 17 September 2010Philip Treacy and Laura Bailey were some of the guests at John Lewis’s VIP fashion launch.
Organic growth 03 September 2010More premium products are launched through the Duchy Originals from Waitrose range.
Waitrose welfare 13 August 2010Waitrose nominated for RSPCA award in recognition of their high animal-welfare standards.
Fielding funds 23 July 2010The Countryside Fund, launched by the Prince of Wales, supports farmers and rural communities.
Appy to meet you 23 July 2010Waitrose's iPhone App puts cooking expertise at your fingertips, with networking, recipes and videos.
Pure talent 09 July 2010John Lewis Buyer is one of the judges of a Central St Martins design competition for PURE radio.
Royal approval 09 July 2010Queen of Shops, Mary Portas, praises John Lewis Trafford's visual merchandising team.
Charitable display 02 July 2010Partners from John Lewis High Wycombe use their various skills to dress local charity shop windows.
Coaching success 02 July 2010Partners are learning how to teach sports through Sports Coach UK.
Fashion fix 18 June 2010London students have created a menswear collection for John Lewis Oxford Street and johnlewis.com.
YouTube debut 18 June 2010Waitrose launches its first ever branded social media channel, linked to waitrose.com.
Northern stars 11 June 2010John Lewis wins a prestigious Scottish Business in the Community (SBC) award.
Middle East expansion 04 June 2010Following the success of two branches in Dubai, Waitrose is to expand into Bahrain later this year.
Knowingly sold 07 May 2010Bloggers have spread the word on John Lewis's latest ad on YouTube, Twitter, Facebook and Mumsnet.
Window shopping 07 May 2010John Lewis Kingston has secured its place in the town's history in stained glass.
Just awards 19 March 2010John Lewis is awarded for its TV ad and its work with designers such as Sebastian Conran.
Cass conference 19 February 2010The Chairman joins the Financial Times and The Telegraph to discuss employee ownership.
Laudable leftovers 19 February 2010Waitrose has won an award for its efforts to convert food waste into energy.
A common goal 04 December 2009John Lewis Glasgow is helping young athletes on their way to the 2014 Commonwealth Games.
Tour de force 18 September 2009Charles and Camilla visit Waitrose Belgravia to announce Duchy Originals agreement.
Scalextric scorcher 21 August 2009Petrol head Partners join Top Gear's James May to set Scalextric world record.
Minding the language 24 July 2009John Lewis Cardiff's bilingual approach has been praised by the Welsh Language Board.
A Balkan bouquet 27 March 2009Waitrose is the first UK supermarket to offer a Kosovan wine.
Everyday essentials 06 March 2009Waitrose has launched a branded range of competitively priced products.
Arabian bites 14 November 2008Dubai's residents are used to the best – and now they have their own Waitrose.
BBC comes to Brownsea 31 October 2008Brownsea, home to a Partnership holiday centre and the red squirrel, is hosting BBC's Autumnwatch.

Highlight

Delia Smith and Heston Blumenthal's video recipes have attracted almost 32,000 hits on Waitrose's dedicated YouTube channel, providing plenty of food for thought for the supermarket's aficionados since the website launched back in June.

With extensive content, the channel features five main areas – healthy eating, cooking for friends, everyday eating, weekend cooking, plus the aforementioned Delia and Heston section – including 5,000 recipes and the ability to shop online.

'Customers are increasingly looking for new ways to engage with our brand,' says Paul Hogan, Manager of Direct and Local Marketing. 'This channel plays a key role in our marketing and is the perfect platform to inspire a wider audience.'

One of the website's major attractions has been the Waitrose TV adverts – starring Smith and Blumenthal – that appear online as they go live on air each week. Additional films showcase Waitrose's food chain, and offer handy 'how to' advice.

Created by advertising agency Kitcatt Nohr Alexander Shaw, the groundbreaking partnership between Delia and Heston is the first time the two food icons have worked together, proving to be one of the key components of the site's success.