Sourcing Responsibly

Population and economies are continuing to grow - global power is shifting to new emerging markets and the competition for resources is becoming more intense.  Our approach is to secure long term sustainable supply chains based on fair and transparent trade conditions.  This means we can continue to provide our customers with quality products they can trust. 

Working with experts, we are gaining a more sophisticated understanding of our supply chains, the people who work in them and the raw materials and ingredients used in our products.  At the same time, we continue to lead the industry in our approach to animal welfare and supplier relationships.

Tracey Jones CIWF

'We are delighted that Waitrose won Compassion’s Best Retailer Award (EU) and retained its tier one position in the Business Benchmark on Farm Animal Welfare in 2015. This signifies that Waitrose places farm animal welfare at the heart of its business and is striving to make continuous progress whilst importantly maintaining a level of transparency and commitment beyond other retailers in the UK'

Tracey Jones, Director of Food Business at Compassion in World Farming.

See Animal Welfare for more detail.

Highlights 2015/16

  • Awarded MSC Best Fish Counter for the second year
  • Awarded Compassion in World Farming Retailer of the Year Award for the fifth time
  • Completed a detailed review of our approach to Human Rights in our supply chains and produced our inaugural human rights report
  • Improved visibility of key raw materials.


  • Improve insight into labour standards issues and develop collaborative projects with strategic suppliers to tackle root causes
  • Moving more raw materials over to sustainable sources.