Our Partners

While the world of 2028 may be very different there is one thing which is certain - the Partnership of 2028 will still be owned by Partners.  It is our job to ensure it stays successful for the Partners of the future.

The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards – profit, knowledge and power. Our Partners receive a share in the profits of the business in the form of a bonus and have access to a wide range of benefits. We have the opportunity to increase our knowledge and have a voice in the way in which our business is run. This helps to make our jobs more satisfying, supporting the long-term success of our Partnership.


'Performance, Productivity, Pay and Progression - or the '4Ps' - is our manifesto for enabling better jobs, better performing Partners and better pay.  By creating this we have made a clear commitment to change. Our ambition is that every Partner takes the opportunity to grow their contribution to our business.'

Tracey Killen
Director of Personnel

See The 4Ps for more detail.


Highlights 2015/16

  • Defined our overall objective - to create better jobs, better performing Partners and better pay
  • 4Ps evolved from our ‘Partner Plan’, It supports delivery of the Partnership strategic objective – It’s Your Business (IYB) 2028
  • Refreshed strategic roadmap will better support Partners and our business as we respond to a rapidly changing retail sector.


  • We need to improve profitability which will enable us to invest in higher pay and total reward, maintaining our unique proposition to Partners
  • We need to be more productive, growing sales and profit with the same number or with fewer Partners
  • We need to ensure greater effciency by adapting our organisation’s structure and ways of working
  • We need to ensure Partner Satisfaction remains at the core of what we do.