Over the course of 2015/16, our physical estate has grown. We have opened 15 new shops, a new dotcom fulfilment centre and a national distribution centre and have continued to adapt our distribution network as we respond to ever-changing customer needs.
In 2015 we updated our Responsible Development Framework to reflect emerging trends and further embed it within our design and construction processes. From now on, projects – including new construction, refurbishment and minor capital works – will be subjected to new and improved processes as part of our revision to the Framework. The Framework also includes new targets on health and wellbeing and climate change adaptation. Find out more at our dedicated Responsible Development Framework site.