Our employees

Our 81,000 employees, called Partners, are all owners of the business and share in its success. Our relationships with our Partners are based on mutual respect and courtesy.

Dominic Murton, John Lewis at home Chester
Dominic Murton, John Lewis at home Chester

The Partnership's ultimate purpose is 'the happiness of Partners through worthwhile and satisfying employment in a successful business.'

Our approach involves:

  • recruiting and retaining people of talent and integrity;
  • engaging with our Partners and listening to them; and
  • operating a learning and development strategy for our Partners.


We are committed to providing worthwhile and rewarding employment in a successful business. We have always believed that there is more to a job than just work and pay.

Our policies and benefits help Partners to achieve work-life balance and therefore stay happy, healthy and committed to long-term careers with the Partnership.

Our Partners share our passion for honesty and respect, and they also get to share the profits; the equivalent of 14 per cent of annual salary in 2012 – which is something to smile about.

'The John Lewis Partnership faces similar CSR challenges to other major retailers but in one respect our response is very different. That's the energy and passion of our Partners who, as co-owners of our business, drive our work to operate an ever-more sustainable and responsible business.'

Charlie Mayfield, Chairman, John Lewis Partnership

Related

  • Working for us
    In the Partnership, employees are Partners, which means we all own the business and share in its success.

  • Our Partners
    Partners from around the business speak passionately about why they work for the Partnership.

  • CSR reports
    Our CSR performance is publicly reported. Read our current and past reports.