Our approach

Corporate social responsibility (CSR) has been a cornerstone of our business right from the Partnership's establishment. Today we continue to take a long-term view, build mutually beneficial relationships and act in the interests of society.

Our founder, John Spedan Lewis, built the Partnership on the principles of being a responsible business and the Partnership's seven principles remain at the heart of both our business and our CSR strategy.

Our CSR approach involves:

We know we do not have all the answers, but we are committed to being honest about our CSR goals, challenges and performance.

What makes our approach different? Our Partners' energy and passion to build an ever-more sustainable and responsible business.

'Our values and principles remain a powerful driver on our continuous journey to be a more sustainable business. Our business takes a long-term view, operating in the interests of not just those who work for us now, but those who will follow in the future.'

Charlie Mayfield, Chairman, John Lewis Partnership