Key Performance Data

The direction and trend in our quantitative Corporate Social Responsibility (CSR) performance are measured against a set of key performance indicators which cover all the major areas of CSR (environment, community, employees and customers, products and suppliers). This section outlines our year-on-year performance against these indicators.

Where available and relevant, data is provided for the last three years.

General notes to the tables are included at the bottom of this page. Subject specific notes are included within each section.

Emissions

2010-11 CO2e emissions1

Emission source John Lewis (tonnes CO2e)
 Waitrose (tonnes CO2e)
 Total (tonnes CO2e)*
 %
Electricity 98,736 204,762 303,498 56.0%
Gas 19,622 41,561 61,183 11.3%
Other energy: static fuels 3,924 6,577 10,501 1.9%
Distribution 18,524 54,324 72,849 13.4%
Business miles in company cars 1,156 2,651 3,807 0.7%
Business rail and air travel 1,266 1,266 2,531 0.5%
Unrecycled waste and waste collections 2,481 5,138 7,619 1.4%
Refrigeration and cooling direct emissions 1,511 64,398 65,909 12.2%
Leckford estate not applicable 12,465 12,465 2.3%
Water supply and treatment 602 992 1,594 0.3%
Total gross emissions
 147,822 394,134 541,956 100%

 

2010-11 CO2e emissions by scope2

  Tonnes CO2e*
Scope 1 199,886
Scope 2 293,883
Scope 3 48,187
Total gross emissions
 541,956

 

2010-11 CO2e emissions intensity

  John Lewis Waitrose Total*
Gross emissions (tonnes CO2e) per £m sales 46 79 66

 

Notes

1 Includes emissions resulting from UK owned and operated parts of the business and significant emissions from third party operated distribution sites that are solely operated for Waitrose. Emissions have been calculated using Defra-DECC 2010 emission factors, with the exception of those for waste and waste collections, Pure Plant Oil being used on a trial basis in a small number of Waitrose distribution vehicles, certain refrigerants, and some emissions sources associated with our Leckford farm. 2010-11 is the base year for our new carbon target. We have included emissions related to water supply, water treatment and other fuels used in our buildings for the first time in 2010/11. Our annual reporting period runs from 1st February - 31st January the following year, in line with our business' financial (trading) year.

2 For an explanation of scope 1, 2 and 3 and our boundary of inclusion see page 14 of our 2011 CSR report.

Energy

John Lewis

  2008-09 2009-10 2010-11 Change on last year#
Total energy consumption (gas and electricity) (kWh)3 265,940,845 263,723,275 287,024,059 9%
Average branch energy consumption (gas and electricity) per sq ft of trading floor area (kWh)4 50.9 47.7 48.4 1.5%

 

Waitrose

  2008-09 2009-10 2010-11 Change on last year#
Total energy consumption (gas and electricity) (kWh)3
 499,019,902 521,536,649 569,648,988 9%
Average branch energy consumption (gas and electricity) per sq ft of trading floor area (kWh)4
 116.9 112.8 115.1 2%

 

Notes

3 Energy associated with all shops, offices and owned and operated distribution centres has been included. For Waitrose energy for Leckford has also be included. Energy used at outsourced distribution centres is not included.

4 The prolonged cold weather in winter 2010 impacted shop energy efficiency through increased heating usage.

Transport

John Lewis

  2008-09 2009-10 2010-11 Change on last year#
Commercial miles travelled 18,273,838 18,273,582 19,909,832 9%
Transport related CO2e (tonnes) per £m sales5 6.20 5.50 5.73 4%
Back- and forward-hauling miles 573,390 551,156 525,999 -5%
Business miles in company owned cars 2,992,724 3,179,335 3,449,404 8%
Company owned cars MPG* 38.8 38.9 36.9 -5%

 

Waitrose

  2008-09 2009-10 2010-11 Change on last year#
Commercial miles travelled
 20,339,625 23,792,957 27,417,559 15%
Outsourced distribution miles travelled6
 12,224,174 12,282,606 13,387,163 9%
Transport related CO2e (tonnes) per £m sales5 10.99 10.97 10.92 -0.5%
Back- and forward-hauling miles
 1,667,294 1,778,894 2,252,390 27%
Business miles in company owned cars
 7,085,050 7,310,562 7,909,702 8%
Company owned cars MPG*
 38.8
 38.9
 36.9
 -5%

 

Notes

5 2008-09 and 2009-10 data for transport related CO2e emissions per £m sales was updated in 2010 to a update applied emissions factors.

6 Waitrose has a number of distribution centres that are operated on our behalf by contractors.

Packaging

John Lewis7

  2010-11
Weight of primary packaging supplied to end user (tonnes) 15,957
Weight of secondary and tertiary (transit) packaging obligated (tonnes) 1,237

 

Waitrose7

  2010-11
Weight of primary packaging supplied to end user (tonnes) 111,570
Weight of secondary and tertiary (transit) packaging obligated (tonnes) 2,259

 

Notes

7 Data based on calendar year. Due to changes in our calculation methodology for these indicators historical data not available.

Waste and recycling

John Lewis weight of waste generated

  2008-09 2009-10 2010-11 Change on last year#
Weight of waste disposed (tonnes) 6,284 4,734 3,909 -17%
Weight of waste recycled (tonnes)8 4,814 4,712 6,126 30%
Weight of waste diverted to energy from waste facilities (tonnes) 0 40 1,933 4733%
Total
11,098 9,486 11,968 26%

 

Waitrose weight of waste generated

  2008-09 2009-10 2010-11 Change on last year#
Weight of waste disposed (tonnes) 23,250
 22,911
 7,8169
 -66%
Weight of waste recycled (tonnes)8 22,951
 23,703
 31,149
 31%
Weight of waste diverted to energy from waste facilities (tonnes) 307
 1,684
 10,103
 500%
Total
46,508
 48,298
 49,068
 2%

 

Partnership waste

  2008-09 2009-10 2010-11 Change on last year#
Proportion of generated waste that is diverted from landfill 49%
 52%
 81%
 55%

 

Notes

Data relates to operational trade waste only.

8 John Lewis data for 2009-10 and Waitrose data for 2008-09 and 2009-10 has been recalculated and waste treated at energy from waste facilities is not reported separately.

9 In 2010-11, a new general waste contractor was used. As a result Waitrose now receives tonnage figures for more of its waste and has a greater understanding of the end destinations for mixed waste materials. In addition, the majority of mixed waste previously being landfilled is now either being incinerated to generate energy or being mechanically separated for recycling.

Water

John Lewis

  2008-09 2009-10 2010-11
Water consumption (cubic metres) 571,870 Data unavailable10 594,979
Store water consumption per sq ft trading floor area (cubic metres) 0.13 Data unavailable10 0.11

 

Waitrose

  2008-09 2009-10 2010-11
Water consumption (cubic metres) 760,132 Data unavailable10 884,267
Store water consumption per sq ft trading floor area (cubic metres) 0.16 Data unavailable10 0.17

 

Notes

10 As a result of installing additional water meters in late 2009-10 we now have more accurate water data for our shops. Due to uncertainties in the accuracy of data we have not reported consumption and efficiency data for 2009-10. Our new additional meters provide real-time water consumption information, enabling us to make and measure improvements and set a new water efficiency improvement target.

Environmental prosecutions*

  2008-09 2009-10 2010-11 Change on last year#
Number of environmental prosecutions 0 0 0 0%

 

Notes

Unless otherwise stated environmental data relating to Corporate and Partnership Services activities, where available, has been apportioned equally between John Lewis and Waitrose.

* Partnership wide data.
# Calculated relative to the previous year, including data expressed as a percentage.

 

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