The targets and commitments set out below are a mixture of specific targets, ongoing commitments and longer-term objectives whichl apply at a Partnership level unless otherwise stated. Targets with a defined period that have previously been stated as met have been excluded.
This year, we have rationalised the targets we report on to better reflect the CSR commitments we are actively working on.
| Commitments and targets | Status | Progress made during 2010/11 |
| Deliver a 15 per cent absolute reduction in operational carbon dioxide equivalent (CO2e) emissions (2010/11 baseline) by 2020/21. | New target | Our 2010/11 baseline for emissions is 541,956 tonnes. Read more about our emissions. |
| Commitments and targets | Status | Progress made during 2010/11 |
| Source all electricity from green sources and consider all forms of renewable energy for our shops and head offices. | Met |
98 per cent of our purchased electricity is currently derived from 'green' sources. The remaining electricity is provided via a small number of inherited energy contracts. From October 2011 virtually all of our electricity (circa 97 per cent) will be sourced from renewable 'grid' sources. We are investing in generating our own renewable energy at our first energy centre at Waitrose East Cowes. Read more in our latest CSR report. |
| Commitments and targets | Status | Progress made during 2010/11 |
| Deliver a 15 per cent reduction in energy-related transport CO2e emissions from deliveries by 2013/14 relative to £million sales (2005/06 baseline). | On track |
5.9 per cent improvement delivered to date. 2010/11 saw a slight dip in our progress of 0.3 per cent due to bringing frozen food distribution, growth in our estate, increased customer deliveries and more backhauling. |
| Commitments and targets | Status | Progress made during 2010/11 |
| Waitrose will halve the impact of its refrigeration and cooling direct emissions (CO2e emissions tonnes) by 2012/13 (baseline 2008/09). | On track |
Emissions reduced by 18 per cent in 2010/11, and by 20 per cent since 2008/09 by fitting new refrigeration systems and establishing an extensive leak prevention programme. |
| Commitments and targets | Status | Progress made during 2010/11 |
| Reduce shop water use by 20 per cent per square foot of trading floor area by 2013/14 (2010/11 baseline). | New target | As a result of installing additional water meters in late 2009/10 we now have more accurate water data for our shops. Our target baseline data is 0.11m3 per sq ft trading floor area in John Lewis and 0.17 m3 per square foot in Waitrose. |
| Commitments and targets | Status | Progress made during 2010/11 |
| Divert 95 per cent of our waste from landfill by 2013; recycle 75 per cent waste by year-end 2012. | On track |
81 per cent of waste diverted from landfill; John Lewis recycled 51 per cent of its waste last year (up from 50 per cent) and Waitrose 63 per cent (up from 53 per cent). |
| Waitrose to divert all shop-generated food waste from landfill by 2013 and dispose of waste in the most environmentally appropriate way. | New target | Waitrose endeavours to minimise food waste by ordering accurately and giving the customer the maximum shelf-life and best quality. Food waste from 114 Waitrose shops is sent to anaerobic digestion (AD) plants. We are exploring how to enable local shop food donation more widely. |
| Commitments and targets | Status | Progress made during 2010/11 |
| Reduce own-brand packaging by 2013 (2005 baseline) and work with suppliers to encourage similar reductions. | On track |
Waitrose audited its own brand packaging in 2010 to understand how to reduce packaging without compromising product quality or shelf life. We completed 20 projects, with one example being our new meat flow-wrap packs, which use significantly less material and have a lower carbon impact. |
| Apply on-pack recyclability labelling to own-brand products by year-end 2012. (Revised target end date). |
On track |
Our target end date was extended from 2010 to 2012 as labelling has not been applied retrospectively, instead it is being added (where space permits) as existing packs are being updated or redesigned. We continue to roll out the labelling across our own brand range. The total number of lines that now include the label is circa 6,000. We are now labelling a small selection of our plastic packaging with 'recycle in store, with your carrier bags', this already includes own-brand potato bags and will be extended to our Waitrose own-brand kitchen towel wrap, bathroom tissue wrap and bags for cereals. |
| Commitments and targets |
Status |
Progress made during 2010/11 |
| Apply on-pack recyclability labelling to own-brand products by year-end 2009. | Met |
Applying these logos (space allowing) is now a standard requirement for new lines. These are also being applied to existing product lines (space allowing) as standard as packaging is manufactured, only residual stocks will not feature the logos. |
| Reduce use of own-brand plastic packaging material and eliminate the use of non-recyclable plastics, as defined by the on-pack recyclability labelling (OPRL) scheme. |
Partially met, ongoing | We have replaced plastic with card where possible or removed it altogether. PVC is no longer used for new own-brand packaging. For example, packaging for 30 curtain pole lines has been changed from PVC to PET. While all plastic packaging used is technically recyclable not all of it is defined as recyclable under the OPRL scheme e.g. plastic bags used for some linens and childrenswear multipack lines. We remain committed to continuing to support the OPRL scheme to drive increased recycling facilities. |
| Deliver 100 new examples of 'lightweighting' in 2010. | Met |
100 lines lightweighted. Examples include removal of plastic and polystyrene from 8 toy lines, the reduction in card backing used for 30 lines of Cookshop kitchen gadgets and reducing the thickness of plastic used for 30 curtain poles lines. |
| Ensure all paper and card own-brand packaging can be recycled and is made from a recycled or sustainable source. | Met |
All John Lewis own-brand paper and card primary packaging is now made from either recycled or FSC-certified materials. This is now our standard requirement for all new packaging produced by suppliers for our own-brand products. |
| Commitments and targets |
Status |
Progress made during 2010/11 |
| Apply Responsible Development Framework (including sustainable interiors – fixtures and fittings framework) to all new builds; our minimum acceptable BREEAM standard will be 'Very Good', which will only be accepted where it is not practical to achieve 'Excellent'. | Met |
Achieved in 2010. In 2011, the overall minimum BREEAM standard (an environmental assessment method and rating system for buildings) we aim to achieve will be 'Excellent' or 'Outstanding' where renewable energy sources are available. |
| Increase the use of recycled materials in all projects. | Met |
We have set a new target for all projects in 2011 to use materials that have, on average, 30 per cent recycled content. |
| Achieve a minimum of 95 per cent building waste recycling on all new building projects in 2010. | Met |
Achieved an average of 95 per cent. The highest score achieved was 100 per cent. We also met a supplementary waste target for waste volumes not to exceed a maximum of 6.5 tonnes per 100m2 gross internal area (GIA). Our average was 6.2 tonnes and our best score 6 tonnes. Our target for 2011 is to achieve 6 tonnes per 100m2 GIA. |
| Every new construction will be registered with the Considerate Constructors Scheme (CCS) and achieve a score of at least 35 out of 40. | Met | The CCS Code of Considerate Practice is designed to encourage best practice beyond statutory requirements. The standards set by the Scheme relate to neighbourliness, cleanliness and environmental care. Sites were monitored against this and achieved an average score of 35. The best score achieved was 37. Our new target for 2011 is to achieve a score of at least 37 out of 40. |