Waitrose joined the John Lewis Partnership in 1937 as a chain of 10 specialist food shops, with the first supermarket opening in 1955. Over the years our Partners have stayed true to Waitrose's beginnings, combining the convenience of a supermarket with the expertise and service of a specialist shop. We have worked with producers and growers, pioneering local and organic products and championing sustainable sourcing, to build a network of over 300 shops known for the freshness, quality, safety and provenance of the food we sell.

Jacqueline Lippett with Carole Lord
Jacqueline Lippett with Carole Lord at Waitrose Bracknell

Waitrose's 'Price Commitment' is our promise to give customers quality food that is honestly priced and represents excellent value.

The provenance and traceability of the food we sell is vitally important. Our buyers are experts in their own fields and spend much of their time with farmers, growers and suppliers, building relationships based on trust and respect with the people who produce the high quality food and unusual ingredients our customers eat. Waitrose's pioneering approach to sourcing fresh fruit and vegetables from the regions it trades in and clearly labelling them as such has won a Gold Award from The Grocer magazine.

At Waitrose, we have more Masters of Wine than any other supermarket, and all our wines go through a rigorous quality control and tasting process. We also have wine specialists in our branches offering expert advice and have an illustrious track record for achievements in wine retailing.

The Waitrose cookery school in north London comprises a theatre, teaching area, dining area, bar and kitchen. The school offers consumers a choice of cookery classes, including sessions focusing on particular cuisine styles such as Indian or Italian, and more skills-based sessions such as butchery, baking and knife-skills. A further cookery school at Waitrose Food & Home, Salisbury offers best-selling courses from the London school as does our third cookery school in Kings Cross.

Waitrose holds a Royal Warrant as Grocers and Wine & Spirit Merchants to Her Majesty The Queen. Waitrose was the first supermarket to be granted a Royal Warrant by Her Majesty The Queen in 2002 and was also awarded a Royal Warrant by The Prince of Wales in 2010.

Waitrose shop formats include 'Waitrose Food and Home', convenience (little Waitrose) as well as shops at Welcome Break service stations. The first Waitrose operated shops outside the UK opened in Jersey and Guernsey in spring 2011. We also have a partnership with Fine Fare Food Market LLC with shops in Dubai and Abu Dhabi.

In addition Waitrose exports ownlabel and branded goods to 50 countries including Ghana, South Africa, Barbados, Bermuda, Cyprus, Falkland Islands, Grenada, Trinidad, Saudi Arabia and St Lucia. New customers include Food Lover's Market in South Africa, Manor in Switzerland, Wellcome in Taiwan, Rustan's in the Philippines and Unimarc in Chile.

To find your nearest Waitrose branch go to the Waitrose website (www.waitrose.com).

Recent awards

Waitrose was named Supermarket of the Year at the Retail Industry Awards in September 2014 having been named Best Supermarket at the Which? Awards 2014. Waitrose was also recognised in Verdict's Customer Satisfaction Awards 2014 as Best Food & Grocery Retailer.

At the 2014 International Cheese Awards in Nantwich - the world's largest and most prestigious cheese show - Waitrose was named Supreme Retailer with 22 gold medals.

Waitrose was awarded Favourite Supermarket in the prestigious Good Housekeeping Awards 2014, for the seventh year running.

At the 2014 Marine Stewardship Council's Seafood Sustainability Awards, Waitrose was named Best MSC Certified Fish Counter, for offering the broadest range of MSC-certified options of any UK supermarket.

In 2015 Waitrose won five awards at the Drinks Retailing Awards, including Supermarket of the Year, Multiple Cider Retailer of the Year, Multiple Spirits Retailer of the Year, Multiple Champagne Retailer of the Year and Online Drinks Retailer of the Year. Wines can be purchased online at Waitrose Cellar (www.waitrosecellar.com).

Go to waitrose.com