The Executive Team
The Executive Team is a decision-making body whose purpose is to decide the Partnership's strategic direction, ensure that strategic intent is achieved, make clear agreements on trade-offs and inspire alignment.
Sir Charlie MayfieldChairman and Chair of the Chairman’s Nominations Committee view | close biography
Sir Charlie Mayfield became the Partnership's fifth Chairman in March 2007. He joined the Partnership in 2000 as Head of Business Development, responsible for business strategy and development for both John Lewis and Waitrose.
Sir Charlie joined the Board as Development Director in 2001 and was responsible for developing the Partnership's online strategy. He became Managing Director of John Lewis in January 2005 prior to taking up his appointment as Chairman of the Partnership in March 2007.
Sir Charlie began his career as an officer in the army. He joined SmithKline Beecham in 1992 and became Marketing Manager for the Lucozade brand, before moving to McKinsey & Co in 1996. Sir Charlie was the Government appointed Chair of the UK Commission for Employment and Skills from 2010 to 2016. He is President of the Employee Ownership Association, a Director of Central Surrey Health Trustee Limited and is non-executive Chairman of QA Group, an IT and business skills training and education provider.
Tom AthronGroup Development Director view | close biography
Responsible for considering the future shape of the Partnership, including new business opportunities and all activities within Group.
Tom Athron joined the Waitrose Board in August 2009 as Finance Director. Prior to this he was Buying Director at John Lewis, responsible for Electricals and Home Technology. He joined the Partnership in July 2005 as Head of Group Financial Strategy reporting to the Finance Director. Tom started his career in investment banking as a graduate trainee in credit finance and structured debt at Hambros. After completing his MBA in 1999 he joined Javelin Group, a consulting firm specialising in retail and e-commerce strategy, where he worked with clients including BT, Marks & Spencer, B&Q, and Littlewoods.
Rob CollinsManaging Director, Waitrose view | close biography
Managing Director of Waitrose, the supermarket division of the employee-owned John Lewis Partnership.
Rob joined the Partnership as a graduate trainee in 1993. He started in the John Lewis Oxford Street store and progressed to a number of roles, including Managing Director of Aberdeen and Cribbs Causeway (Bristol) stores.
Rob was John Lewis Director of Selling Support from 2005 until 2007 when he moved to Waitrose as Director, e-Commerce. After three years he was promoted to the Waitrose Management Board as Personnel Director in 2010. Rob was Retail Director in 2012 and became Managing Director in April 2016.
A graduate of Edinburgh University, where he read Spanish and Business Studies, Rob spent a year working for leading textile firm, Coats Viyella, in Argentina.
Tracey KillenDirector of Personnel view | close biography
As Director of Personnel, Tracey Killen is responsible for all areas of personnel policy within the Partnership, including the identification and development of future talent.
Tracey has spent her working life with the Partnership. She joined as an A-Level Trainee in 1982 at John Lewis Bristol where, after several retail roles, she became Staff Manager in 1992. In 1995 she moved to John Lewis High Wycombe as Merchandise Manager and later that year was appointed General Manager Bristol and then General Manager Cribbs Cuseway when the Bristol shop relocated there in 1998. Tracey was promoted to Managing Director, John Lewis Cribbs Causeway in 2000 and became Personnel Director for John Lewis in July 2002. She took up her appointment as the Partnership's Director of Personnel in April 2007.
Tracey is a member of the Roffey Park Board of Trustees.
Patrick LewisGroup Finance Director view | close biography
Patrick joined the John Lewis Partnership in 1994, after initial postings in John Lewis High Wycombe, Peter Jones and John Lewis Welwyn he was appointed Merchandise Manager in 1996 and in 1997 became acting General Manager at John Lewis Watford. Patrick went on to being Managing Director, George Henry Lee and then Cheadle in 2000 after which he became Project Director, Simplification in April 2002 and then Supply Chain Director (John Lewis) in December of the same year. Patrick became Director, Retail Operations in April 2007. In 2009 Patrick took up the role of Partners' Councillor and subsequently, in October 2012 became Managing Director, Partnership Services. He took up his current role in September 2015.
Prior to joining the Partnership Patrick was Associate Consultant with Bain & Company, later becoming 'Promoted Consultant'. He then became Finance Manager at Proctor and Gamble. He has an MBA from INSEAD.
Andrew MurphyChief Information Officer view | close biography
Andrew Murphy is the CIO of The John Lewis Partnership and a member of the Partnership's Group Executive Committee. Reporting to the Partnership's Executive Chairman, Sir Charlie Mayfield, Andrew is responsible for all aspects of technology strategy, development and execution as well as the development and delivery of the Partnership's change and transformation agenda across Waitrose supermarkets, John Lewis Department Stores and the Partnership's corporate and central functions.
Prior to taking up his current role Andrew spent two years as the Partnership's first Group Productivity and Change Director developing and implementing productivity-led transformation strategy across the group. Previously Andrew spent almost six years as Retail Director of the UK's leading Department Store group, John Lewis, with responsibility for the strategy, operation, performance and development of John Lewis' shops and contact handling centres, over 24,000 Partners (employees) and an annual turnover of over £3 billion.
Over the last decade Andrew has worked extensively in the pursuit of sustainable improvement in the economic performance of the UK's cities and city-regions – most notably as a Board member of London First and the New West End Company, the founding Chair of Scotland's first city centre Business Improvement District - 'Essential Edinburgh' and, latterly, as Chairman of both the UK China Visa Alliance and the Scottish Retail Consortium.
Paula NickoldsManaging Director, John Lewis view | close biography
Paula has worked for The John Lewis Partnership since joining as a Graduate Trainee at the haberdashery department of John Lewis Oxford Street in 1994. Paula was Commercial Director before becoming managing director in January 2017.
In her current role, Paula is responsible for John Lewis’s entire product offer, and for delivering and driving the business’s ambition in new shops and services, as well as its international partnerships.
Prior to this, Paula joined the John Lewis management board in 2013 as Buying & Brand Director where she was responsible for all elements of the business’s product offer, CSR, marketing and brand identity. In 2009 Paula was appointed Buying Director, Home, where she was instrumental in launching new brands within John Lewis’s own-brand ranges, and for developing the John Lewis at home shop format. Between 2003 and 2006 she held roles as Head of Buying, Furniture and Head of Product Development for Fashion and Home, and prior to this held various positions in the John Lewis buying teams.