Partnership Services

Partnership Services was established in 2009 to support John Lewis and Waitrose as the Partnership's Business Services Division. The division delivers consistent, efficient processes and systems to support our suppliers and internal Partners, providing the same professional customer service you would expect in our stores.

Partnership Services sign

Partnership Services includes the following teams:

Finance Processing

The team provide efficient financial processing services to the Partnership including payroll and expenses, fixed assets, cash management, accounts payable and receivable and general ledger.

Procurement

The team is responsible for delivering effective, standardised processes for buying goods and services not for resale. They proactively manage our supplier base, buying goods and services, and balancing quality and cost.



Personnel Services

The teams provide Personnel administration and policy support to thousands of Partners and work together with other teams that look across and serve the whole business.

Computer Services

The operations teams in Computer Services provide a crucial link between our divisions, providing effective IT and printing support to Partners in both branches and head offices.