Partnership Services

Partnership Services is the Business Shared Service Centre for the John Lewis Partnership. The division delivers consistent, efficient processes and systems to support our suppliers and internal Partners, providing the same professional customer service you would expect in our stores.

Partnership Services sign

Partnership Services provides shared services in the following areas:

Finance Services

The team provide efficient financial processing services to the Partnership including payroll and expenses, fixed assets, cash management, accounts payable and receivable, general ledger and pensions administration.


The team is responsible for delivering effective, standardised processes for buying goods and services not for resale. They proactively manage our supplier base, buying goods and services, and balancing quality and cost.

Personnel Services

The teams provide Personnel administration and policy support to thousands of Partners.

IT Services

The Partnership Services IT teams maintain a crucial link between our divisions, providing effective operational, development and infrastructure services to Partners in branches and head offices.