Products and services

At John Lewis our product range is complemented by an unparalleled range of services to help you get the most from shopping with us.

Our products

John Lewis soft furnishings

The John Lewis assortment offers branded products from leading suppliers, exclusive lines and own-brand merchandise. Our buying teams work hard to ensure we offer quality products, responsibly sourced and giving value for money and our sourcing office in New Delhi, India means our own Partners on the ground can facilitate increased exports for own-brand products sourced in India.

Bringing Quality to Life is our approach to ensuring that sustainability is embedded across every aspect of John Lewis. Visit the the inspiration and advice area of the johnlewis.com website to find out more about how we help you make positive choices in buying more sustainable products.

In our home furnishings assortment you'll find John Lewis's own brand duvets, pillows, furnishing fabrics made in our Lancashire mill, Herbert Parkinson. The mill also provides our Made to measure seven day curtain, roller blind and voile services and the small on-site weaving operation creates exclusive fabric designs.

John Lewis offers a minimum of two years' guarantee on all electrical items and a five year guarantee of TV's. Our own brand John Lewis appliances (excluding microwaves) carry a total guarantee of 3 years.

Our services

Washing machine

Our in store services range from personal styling and nursery advice to appliance installation and technical support, and for selected services you can book an appointment online. 

To find out more about these and our delivery options, visit Our Services (www.johnlewis.com/our-services).

In addition to these, in selected stores you’ll find additional services such as John Lewis opticians, Bureaux de Change, Kuoni Travel concessions, beauty services such as spas and brow bars and catering concessions from Joe & the Juice and Rossopomodoro.

For advice online, there are over 50 buying guides available (www.johnlewis.com/buying-guides).

Click and Collect

Our click and collect service for online purchases is available seven days a week from John Lewis and selected Waitrose shops or you can pick up your order from a local Collect+ outlet.

Find out more about Click and Collect and delivery services (www.johnlewis.com/customer-services/information-about-delivery-methods-and-charges)

The Gift List

If you're having a special celebration for which friends and family will want to buy gifts the John Lewis Gift service service makes the whole process easy for guests and list holders alike. You simply register your gift list online, in store, or over the phone and set up a list of the gifts you'd like to receive, either online or one of our shops.

Find out more about The Gift List (www.johnlewis.com/our-services/gift-list-service)

John Lewis Foreign Currency

John Lewis Foreign Currency has  60 currencies available to order online plus the facility to make easy and secure international payments.

Find out more about Foreign Currency (www.johnlewisforeigncurrency.com/)

John Lewis Insurance

John Lewis Insurance offers a range of comprehensive insurance products across home, car, travel and wedding and event insurance, which deliver the expertise, trust and customer service expected from the John Lewis brand. 

Find out more about John Lewis Insurance (www.johnlewis-insurance.com/)

my John Lewis

Our my John Lewis membership card helps you get the most from shopping with us by giving you rewards and surprise treats. It also stores a copy of all your in-store and online receipts safely in your account.

Join my John Lewis (www.johnlewis.com/our-services/my-john-lewis)

Partnership card

Our Partnership card credit card allows customers to receive points when they spend which customers also receive points which are converted into vouchers.

Find out more about partnership card (www.partnershipcard.co.uk/)