All board members are appointed by the Chairman of the Partnership. Andy Street, Managing Director, represents John Lewis on the Partnership Board.
John Lewis Management team
Andy StreetManaging Director view | close biography
Responsible for all activities within John Lewis.
Andy has spent his career at the John Lewis Partnership, joining after graduating from Oxford with a degree in Politics, Philosophy and Economics in 1985. Andy became Managing Director of the John Lewis Division in 2007 and has led the business through times of significant change in both the economy and the retail industry at large.
During this time, John Lewis's gross sales have increased in excess of 50% to over £4bn. It has opened 18 new shops, and the johnlewis.com business has seen annual sales of over £1bn making the department store one of the UK's most respected and successful retailers.
After initial roles in department stores, head office and manufacturing units, Andy became Managing Director of John Lewis Milton Keynes in 1993, followed by the same role at Bluewater in 1998. In 2000 he became Supply Chain Director, followed by his appointment to the Partnership Board as Director of Personnel in 2002. In 2014, Andy was named the 'Most Admirer Leader' of the year by business magazine, Management Today.
Andy is Chair of the Greater Birmingham and Solihull Local Enterprise Partnership (LEP), the body tasked with driving economic growth in the region. He is also Vice Chairman of Performances Birmingham Limited, which is responsible for running the city's Symphony and Town Halls and he was a member of the Prime Minister's Business Advisory Group.
In June 2015 he was awarded a CBE for services to the economy, in his roles as managing director of John Lewis and as Chair of the Greater Birmingham and Solihull Local Enterprise Partnership.
Paul CobyIT Director view | close biography
Responsible for John Lewis Division's IT including johnlewis.com covering Infrastructure and Operations, Development and Delivery and Strategy & Planning.
Paul joined John Lewis in March 2011. Previously, he had been Chief Information Officer (CIO) of British Airways for 10 years, where he was in charge of the management of all IT across the BA Group. Paul joined BA from the Civil Service where he held senior roles including Principal Private Secretary to the Secretary of State for Transport, Deputy Director of Rail Privatisation, and Head of Resource Management for the Road Programme.
Paul has been Chair and President of the Societe Internationale de Telecommunications Aeronautiques (SITA) from 2003 - 2014, which is the systems and service co-operative owned by the Air Transport Community operating in 200 countries around the World, where he remains a Board Member. He is also a non-executive Director on the Boards of Pets at Home and P&O Ferries.
Harriet HounsellPersonnel Director view | close biography
Responsible for setting the Personnel strategy for the John Lewis division including recruitment, retention, personnel policy and procedure, learning and development and driving high performance. To maintain and develop an environment for our Partners to deliver sustained, commercial success, in a way that continues to set us apart from other organisations.
Harriet Hounsell joined the John Lewis Partnership in 1993 on its retail graduate scheme. Since then, she has gained experience in a variety of roles across the business including Partnership Registrar. Harriet was appointed Personnel Director (John Lewis) in April 2014.
Craig InglisCustomer Director view | close biography
Responsible for customer experience, creative development and marketing for the John Lewis brand.
Craig started his career in 1992 as a graduate trainee at Thomson Holidays before joining Virgin in 1997 to work in their rail business, where he rose to become Sales & Marketing Director. He joined John Lewis in 2008 as Head of Brand Communications and became Marketing Director in 2010. He joined the John Lewis Management Board as Customer Director in September 2015. He is also a member of the board at the Marketing Society.
Mark LewisRetail Director view | close biography
Mark is the John Lewis Retail Director with responsibility for both shop and online operations from September 2015
Mark joined the Partnership in March 2013 as Online Director. Previously, he held roles as the CEO of Collect+ and Managing Director of eBay UK.
Paula NickoldsCommercial Director view | close biography
Responsible for John Lewis' product and services offer, physical estate and commercial proposition.
Paula has worked for the John Lewis Partnership since 1994 when she joined as a graduate trainee in John Lewis Oxford Street. She moved into head office in 1997 where she held a number of buying roles across fashion and home categories. Subsequent roles included Head of Buying for Furniture and Head of Brand Development for the full offer. In 2009 she became Buying Director of Home and then joined the Board as Buying and Brand Director in 2013 covering Buying and Marketing. In 2015 she became Commercial Director.
Bérangère MichelFinance Director view | close biography
Responsible for the development of John Lewis' strategy and financial plans, promoting and embedding a culture of risk management across the Division, the evaluation of John Lewis' performance and investments and leading John Lewis Financial Services.
Bérangère joined the Partnership in April 2008 as Group Head of Financial Strategy and was appointed John Lewis' Director, Supply Chain Strategy in October 2011. She took up her current role in September 2015.
Before joining the Partnership, Bérangère spent 11 years at the Royal Mail in a number of finance roles, including Finance Director of the property division.
Dino RocosOperations Director view | close biography
Responsible for Logistics, Merchandising and Call Centre functions.
Dino joined the Partnership in 1976 as a Sales Assistant at Peter Jones following which he gained a number of internal retail based promotions prior to moving to production as Manager of the Peter Jones carpet workrooms with soft furnishings being added to his responsibilities in 1986. Dino subsequently moved to logistics becoming Distribution Manager at the London based Clearings distribution centre in 1989. During 1990 he acted as Assistant General Manager, Park Royal becoming Assistant to the Distribution Director later that year. In 1991 he was appointed Assistant General Manager (Operations) at Park Royal, moving to the role of General Manager in 1997 and Managing Director in 2001. He took up his present post as Operations Director in August 2010.
Ben StimsonPartnership Registrar John Lewis view | close biography
As a Partnership Registrar, Ben's role is to ensure the business upholds the core principles of the Partnership through three key activities: assure, influence and support.
Ben worked for Sky Television (BSkyB) where he was Director of Reputation, with responsibility for Marketing Sponsorships, Corporate Responsbility, Internal Communications and elements of Public Affairs.
Ben joined the Partnership in 2010 and has worked in both Divisions as Managing Director of John Lewis Leicester, Head of Retail Operations for Waitrose Group H, Waitrose Director of Retail Services, and latterly Director, Retail Operations
(North). He was appointed Partnership Registrar, John Lewis in October 2015.