All board members are appointed by the Chairman of the Partnership. Andy Street, Managing Director, represents John Lewis on the Partnership Board.
John Lewis Management team
Andy StreetManaging Director view | close biography
Responsible for all activities within John Lewis.
Andy has spent all his working life in the John Lewis Partnership, joining after graduating from Oxford with a degree in Politics, Philosophy and Economics in 1985. After initial postings in department stores, head office and manufacturing units, he became Managing Director, John Lewis Milton Keynes in 1993. He moved to Bluewater in 1998, and in 2000 to Head Office as Supply Chain Director, John Lewis. He was appointed to the Partnership Board as Director of Personnel in 2002. In that role he was responsible for all areas of personnel policy within the Partnership.
In February 2007 Andy became Managing Director of the John Lewis Division, responsible for all activities within John Lewis.
Andy is also Vice Chairman of Performances Birmingham Limited, the Board of Trustees responsible for running the City's Symphony and Town Halls. He is also Chair of the Greater Birmingham and Solihull Local Enterprise Partnership (LEP).
Paul CobyIT Director view | close biography
Responsible for John Lewis Division applications development and support including johnlewis.com.
Paul joined John Lewis in March 2011. Previously, he had been Chief Information Officer (CIO) of British Airways for 10 years, where he was in charge of the management of all IT across the BA Group. Paul joined BA from the Civil Service where he held senior roles including Principal Private Secretary to the Secretary of State for Transport, Deputy Director of Rail Privatisation, and Head of Resource Management for the Road Programme.
Paul is also Chair and President of the Societe Internationale de Telecommunications Aeronautiques (SITA), which is the systems and service co-operative owned by the Air Transport Community operating in 200 countries around the World, and Chair of the CIO Board of e-skillsUK, the skills council for the UK IT sector.
Harriet HounsellPartnership Registrar view | close biography
Harriet Hounsell joined the John Lewis Partnership in 1993 on its retail graduate scheme. Since then, she has gained experience in a variety of roles across the business and is now a John Lewis Board Director.
The John Lewis Partnership is a co-owned, democratic business with 80,000 Partners, who share equally in the responsibility and benefits of co-ownership. As Partnership Registrar, Harriet's role is to ensure the business upholds the core principles of the Partnership through three key activities: assure, influence and support.
The assurance team works collaboratively with senior Partners to ensure the Partnership is run in the best interests of its co-owners.
Under 'Influence', Partners' voices can be heard through print and online publications, surveys, engagement forums and democratic bodies.
An in-house Partner support service for current and retired Partners provides confidential emotional or financial support when it is needed.
Mark LewisOnline Director view | close biography
Responsible for the profitability and development of John Lewis's online channel, Mark leads the online and omni-channel development teams.
Mark took up his position on 4 March, joining from Collect+ where he has been CEO. Prior to this he spent six years at eBay in roles including UK Managing Director and European Marketplaces Director.
Andrew MurphyRetail Director view | close biography
Andrew Murphy, Retail Director, has full responsibility for the operation, performance and profitability of John Lewis department stores and At Home shops. The role also includes responsibility for the head office functions of Selling Operations, Food Service and Operational Development. Thus the RD is responsible for aspects of the customer experience in new and existing shops, including customer service, administration, security, catering and foodhalls.
Andrew joined John Lewis in 1992; having worked at various levels in four different JL department stores, Andrew was the Project Manager responsible for the redevelopment of John Lewis Edinburgh from 2001-2002. Following the successful completion of this project he became Managing Director of John Lewis Aberdeen in 2002, moving to take up the same role in John Lewis Edinburgh the following year and combining the two roles in 2007. In 2009 Andrew was appointed Director, Operational Development and was then appointed to the JLMB in March 2010 in his current position.
Paula NickoldsBuying and Brand Director view | close biography
Responsible for buying, merchandising, creative and promotional activities of the John Lewis brand.
Paula has worked for the John Lewis Partnership since joining as a Graduate Trainee at John Lewis Oxford Street in 1994. She moved into head office in 1997 holding a range of buying roles across a variety of categories including clothing, furniture and homewares. In 2003 she became Head of Buying for Furniture and then in 2006 Head of Product Development for Fashion and Home with responsibility for Design, Own Brand and Promotions before becoming Buying Director for Home in 2009. Paula has been Buying and Brand Director since September 2013.
Rachel OsborneFinance Director view | close biography
Responsible for financial reporting, planning and performance appraisal, the investment appraisal process and competitive benchmarking, as well as leading John Lewis Insurance.
Rachel joined the Partnership as Finance Director, John Lewis in July 2011. Having trained and qualified in accountancy with KPMG Rachel worked for Proctor & Gamble before moving to PepsiCo where she spent nine years in a range of strategic and financial roles both in the UK and Africa. She subsequently joined Kingfisher plc where her roles included Director of Business Performance (Kingfisher plc), Director of Commercial Finance (B&Q) and Director of Proposition and insight. Prior to joining John Lewis, Rachel was Chief Financial Officer for Sodexo UK and Ireland.
Dino RocosOperations Director view | close biography
Responsible for the distribution and merchandising functions.
Dino joined the Partnership in 1976 as a Sales Assistant at Peter Jones. He subsequently managed the branch stockroom from 1981 to 1983 when he moved to Peter Jones carpet workroom with soft furnishings being added to his responsibilities in 1986. Dino became Distribution Manager at the Clearings distribution centre in 1998. During 1990 he acted as Assistant General Manager, Park Royal becoming Assistant to the Distribution Director later that year. In 1991 he was appointed Assistant General Manager (Operations) at Park Royal, moving to the role of General Manager in 1997 and Managing Director in 2001. He took up his present post in August 2010.
Laura WhytePersonnel Director view | close biography
Responsible for setting the Personnel strategy for the John Lewis division including recruitment, retention, personnel policy and procedure, learning and development and driving high performance. To maintain and develop an environment for our Partners to deliver sustained, commercial success, in a way that continues to set us apart from other organisations.
Laura joined the Partnership in 1982 as a trainee Assistant Registrar. She transferred to Peter Jones in 1987 and was a selling department manager until 1994 when she was appointed Registrar Caleys. After working at Bracknell and Kingston she became Assistant Chief Registrar in 2000, and then Divisional Registrar in 2003. Laura was appointed Personnel Director (John Lewis) in November 2008.