All board members are appointed by the Chairman of the Partnership. Andy Street, Managing Director, represents John Lewis on the Partnership Board.
John Lewis Management team
Andy StreetManaging Director view | close biography
Responsible for all activities within John Lewis.
Andy has spent his career at the John Lewis Partnership, joining after graduating from Oxford with a degree in Politics, Philosophy and Economics in 1985. Andy became Managing Director of the John Lewis Division in 2007 and has led the business through times of significant change in both the economy and the retail industry at large.
During this time, John Lewis's gross sales have increased in excess of 50% to over £4bn. It has opened 18 new shops, and the johnlewis.com business has seen annual sales of over £1bn making the department store one of the UK's most respected and successful retailers. This year marks the opening of John Lewis Birmingham, a regional flagship shop and the most innovative store to date.
After initial roles in department stores, head office and manufacturing units, Andy became Managing Director of John Lewis Milton Keynes in 1993, followed by the same role at Bluewater in 1998. In 2000 he became Supply Chain Director, followed by his appointment to the Partnership Board as Director of Personnel in 2002.
At the end of 2014, Andy was named the 'Most Admired Leader' of the year by business magazine, Management Today.
Andy is Chair of the Greater Birmingham and Solihull Local Enterprise Partnership (LEP), the body tasked with driving economic growth in the region. He is also Vice Chairman of Performances Birmingham Limited, which is responsible for running the city's Symphony and Town Halls and he was a member of the Prime Minister's Business Advisory Group.
Paul CobyIT Director view | close biography
Responsible for John Lewis Division applications development and support including johnlewis.com.
Paul joined John Lewis in March 2011. Previously, he had been Chief Information Officer (CIO) of British Airways for 10 years, where he was in charge of the management of all IT across the BA Group. Paul joined BA from the Civil Service where he held senior roles including Principal Private Secretary to the Secretary of State for Transport, Deputy Director of Rail Privatisation, and Head of Resource Management for the Road Programme.
Paul is also Chair and President of the Societe Internationale de Telecommunications Aeronautiques (SITA), which is the systems and service co-operative owned by the Air Transport Community operating in 200 countries around the World, and Chair of the CIO Board of e-skillsUK, the skills council for the UK IT sector.
Simon FowlerPartnership Registrar John Lewis view | close biography
As Partnership Registrar, Simon's role is to ensure the business upholds the core principles of the Partnership through three key activities: assure, influence and support.
Simon joined the John Lewis Partnership in 1986. He became Managing Director of John Lewis Cambridge in 1995 and in 2004 was appointed Director, Customer Service. In 2007, Simon was promoted to Head of Internal Communications before becoming Managing Director, Peter Jones in 2009 and was elected to the Partnership Board in 2010 before becoming Managing Director of John Lewis Oxford Street in 2011. He took up his appointment as Partnership Registrar John Lewis in June 2014 and is also Chair of the Employee Ownership Association.
Harriet HounsellPersonnel Director view | close biography
Responsible for setting the Personnel strategy for the John Lewis division including recruitment, retention, personnel policy and procedure, learning and development and driving high performance. To maintain and develop an environment for our Partners to deliver sustained, commercial success, in a way that continues to set us apart from other organisations.
Harriet Hounsell joined the John Lewis Partnership in 1993 on its retail graduate scheme. Since then, she has gained experience in a variety of roles across the business including Partnership Registrar. Harriet was appointed Personnel Director (John Lewis) in April 2014.
Mark LewisOnline Director view | close biography
Responsible for the profitability and development of John Lewis's online channel, Mark leads the online and omni-channel development teams.
Mark took up his position on 4 March, joining from Collect+ where he has been CEO. Prior to this he spent six years at eBay in roles including UK Managing Director and European Marketplaces Director.
Andrew MurphyRetail Director view | close biography
Andrew Murphy, Retail Director, has full responsibility for the operation, performance and profitability of John Lewis department stores and At Home shops. The role also includes responsibility for the head office functions of Selling Operations, Food Service and Operational Development. Thus the RD is responsible for aspects of the customer experience in new and existing shops, including customer service, administration, security, catering and foodhalls.
Andrew joined John Lewis in 1992; having worked at various levels in four different JL department stores, Andrew was the Project Manager responsible for the redevelopment of John Lewis Edinburgh from 2001-2002. Following the successful completion of this project he became Managing Director of John Lewis Aberdeen in 2002, moving to take up the same role in John Lewis Edinburgh the following year and combining the two roles in 2007. In 2009 Andrew was appointed Director, Operational Development and was then appointed to the JLMB in March 2010 in his current position. He was appointed chairman of the Scottish Retail Consortium (SRC) on 1 January 2015. He has been appointed to the board of New West End Company, which represents London retailers.
Paula NickoldsBuying and Brand Director view | close biography
Responsible for buying, merchandising, creative and promotional activities of the John Lewis brand.
Paula has worked for the John Lewis Partnership since joining as a Graduate Trainee at John Lewis Oxford Street in 1994. She moved into head office in 1997 holding a range of buying roles across a variety of categories including clothing, furniture and homewares. In 2003 she became Head of Buying for Furniture and then in 2006 Head of Product Development for Fashion and Home with responsibility for Design, Own Brand and Promotions before becoming Buying Director for Home in 2009. Paula has been Buying and Brand Director since September 2013.
Rachel OsborneFinance Director view | close biography
Responsible for financial reporting, planning and performance appraisal, the investment appraisal process and competitive benchmarking, as well as leading John Lewis Insurance.
Rachel joined the Partnership as Finance Director, John Lewis in July 2011. Having trained and qualified in accountancy with KPMG Rachel worked for Proctor & Gamble before moving to PepsiCo where she spent nine years in a range of strategic and financial roles both in the UK and Africa. She subsequently joined Kingfisher plc where her roles included Director of Business Performance (Kingfisher plc), Director of Commercial Finance (B&Q) and Director of Proposition and insight. Prior to joining John Lewis, Rachel was Chief Financial Officer for Sodexo UK and Ireland.
Dino RocosOperations Director view | close biography
Responsible for the distribution and merchandising functions.
Dino joined the Partnership in 1976 as a Sales Assistant at Peter Jones. He subsequently managed the branch stockroom from 1981 to 1983 when he moved to Peter Jones carpet workroom with soft furnishings being added to his responsibilities in 1986. Dino became Distribution Manager at the Clearings distribution centre in 1998. During 1990 he acted as Assistant General Manager, Park Royal becoming Assistant to the Distribution Director later that year. In 1991 he was appointed Assistant General Manager (Operations) at Park Royal, moving to the role of General Manager in 1997 and Managing Director in 2001. He took up his present post in August 2010.