Contact John Lewis

We would like to hear from you. Whether your enquiry is of a general nature, or about something you bought from us or something you want to sell to us, or you have a comment about an experience you've had with us, please get in touch.

To help us route your enquiry to the appropriate department and enable us to deal with your query as quickly as possible, please select the relevant contact details from the list below.

Accounts

To make an enquiry about the John Lewis Account card please use our Contact us form and select Account card from the drop down list.

If you have an enquiry about the partnership card, please email us using the Contact us form and selecting partnership card from the drop down list.

Archives

We are proud of our history and so we have extensive archives about John Lewis, Waitrose and general information about the John Lewis Partnership. If you have an enquiry about our history, please use our Contact us form and select John Lewis Partnership History from the drop down list.

Trewins (now John Lewis Watford) has a community website Trewins Memory Store (trewins.memorystore.org.uk). The site is free for anyone to join and is a community initiative created in partnership with the local library and museum. If you need any help with adding material to the site, please email memorystore@johnlewis.co.uk.

Customer services

If you have an enquiry about something you bought from us, or a comment about an experience you've had with us, please read Our code of practice for complaints (www.johnlewis.com) before using the relevant contact information below.

Department stores: Find the telephone number, address and email of all our John Lewis shops (www.johnlewis.com) or use our Contact us form and select John Lewis General Enquiries from the drop down list.

johnlewis.com: If you have a query about johnlewis.com, you can call us on 03456 049 049 from 7am to midnight, seven days a week. Alternatively, you can send details of your enquiry by email using our Contact us form and select John Lewis General Enquiries from the drop down list.

Recruitment

If you are interested in working for John Lewis, take a look at our JLP jobs website (www.jlpjobs.com). Here you will find details of our training schemes and of employment opportunities available by store/region. You can also contact the Personnel department of your local store to find out about job vacancies there. Find the telephone number, address and email details of your local John Lewis store (www.johnlewis.com).

Suppliers

If you are a supplier with an enquiry about John Lewis department stores or johnlewis.com, please contact us using the Contact us form and selecting John Lewis Supplier from the drop down list.