John Lewis

John Lewis began in 1864 with the opening of the first shop in London's Oxford Street. 'Never Knowingly Undersold', our unique promise to our customers that the price of any item we sell will always be as low as the lowest price in the neighbourhood, has been our slogan for over 75 years. Through the efforts of our Partners serving customers with our suppliers' high quality goods, we have succeeded in building the largest department store retailer in the UK, with 43 John Lewis shops (31 department stores, 10 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) and a growing online business -

Diane Vallet
Diane Vallet, John Lewis Trafford

Our Partners work hard to offer customers everything they need under one roof: the best fashions, furnishings and household goods of all kinds at competitive prices with excellent service and free delivery.

The full line department shops typically stock more than 350,000 separate lines with our stores at Oxford Street and Bluewater also including a John Lewis Foodhall from Waitrose.

The smaller flexible format shops highlight Fashion, Home and Consumer Electronics products while the John Lewis at home shops focus exclusively on the home, electrical and home technology assortment.

At the 2014 Verdict Customer Satisfaction Awards, John Lewis won awards for Best Overall Retailer, Best Online Retailer Overall, Best Retailer for Online Fulfilment, Best Homewares Retailer and Best Electricals Retailer.

John Lewis was named 'Best Retailer' at the 2014 Which? Awards for the second year in a row.

John Lewis has been named Omnichannel Retailer of the Year in the 2014 World Retail Awards.

Other awards received include 'Multichannel Retailer of the Year' and' and 'Marketing Advertising Campaign of the Year' at the Oracle Retail Week Awards 2014 plus Department Store of the Year and Best Store Design (for Exeter) at the Drapers Awards 2013.

John Lewis is proud to have been the Official Department Store Provider to the London 2012 Olympic and Paralympic Games.

To find your nearest branch go to the website ( You can follow John Lewis on the following social media channels:


Shopping online

The website ( stocks more than 250,000 products focused on the best of fashion, beauty, home and giftware and electrical items and is consistently ranked one of the top online shopping destinations in the UK. Its free Click & collect service is now available in 217 Waitrose branches as well as all John Lewis stores. Customers will also be able to collect their items from more than 5,500 Collect+ locations from the end of May 2014. The service allows customers to buy online at and pick up their purchases after 2pm the next day.

John Lewis's mobile website scooped the first prize for Best Mobile-Optimised Site at the 2013 PayPal Etail Awards.

John Lewis Insurance offers ( a distinctive range of insurance products specially chosen with Partnership customers in mind. We work with a panel of insurers including AXA, Fortis and Friends Provident to provide products that are both excellent quality and good value.

John Lewis Broadband represents great value with three simple broadband packages to suit your needs. For more information visit the John Lewis Broadband website (

150th Anniversary

In 2014 John Lewis celebrates its 150th anniversary and to mark the occasion they have collaborated with long-standing suppliers to create some unique and exclusive commemorative products which are available to purchase on the website.

At John Lewis Oxford Street you can visit the roof garden for panoramic views of London, as well as the free 'Stories of a shopkeeper' exhibition and if you'd like to read more about John Lewis the book A Very British Revolution: 150 Years of John Lewis by Jonathan Glancey is also available from