John Lewis began trading in 1864 on London's Oxford Street, and has grown to become the largest omni-channel retailer in the UK with 46 John Lewis shops (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) and a growing online business - johnlewis.com.
Quality Service and Value
'Never Knowingly Undersold' (NKU) has been our unique promise to our customers for over 75 years, on quality, service and value. You can trust that we will always stock the best quality products, responsibly sourced. We work hard with all our suppliers to ensure they pay full attention to the well-being of their employees, their communities and the environment in which they're based. This includes using sustainable materials and methods wherever possible, and trading ethically at all times. Our staff (Partners) are highly trained to offer helpful, impartial advice on all products and we provide an excellent after-sales and a great choice of expert services from delivery to installation. We set highly competitive prices for all our products; If we find a national high street competitor offering a better nationwide price for the same individual product, sold with the same service conditions, we'll lower our price to match in all our shops and on our website, including when a competitor is having a sale.
Shop at John Lewis
Our John Lewis full-line department stores each typically stock more than 350,000 lines. At JL Oxford Street and Bluewater there’s also a John Lewis Foodhall from Waitrose while Southampton and Watford offer a little Waitrose under one roof. An at home branch is approximately a third of the size of a typical full line department store and sells home and electrical and home technology assortments. In addition you’ll find selected lines at our shops in St Pancras International and Heathrow Terminal 2.
To find details of your nearest shop, including location and opening times, visit the johnlewis.com website.
An edited version of our Home assortment is available in selected branches of Korean department store Shinsegae.
johnlewis.com offers over 280,000 products together with a comprehensive collection of buying guides. You can shop online by visiting www.johnlewis.com or downloading the free John Lewis app.
John Lewis was awarded 'Best Clothing Retailer 2015' , 'Best Electricals Retailer 2015' and 'Best Homewares Retailer 2015' in the Verdict Consumer Satisfaction Awards 2015.