John Lewis

John Lewis began in 1864 with the opening of the first shop in London's Oxford Street. 'Never Knowingly Undersold', our unique promise to our customers that the price of any item we sell will always be as low as the lowest price in the neighbourhood, has been our slogan for over 75 years. Through the efforts of our Partners serving customers with our suppliers' high quality goods, we have succeeded in building the largest department store retailer in the UK, with 37 John Lewis shops (29 department stores and eight John Lewis at home) and a growing online business - johnlewis.com.

Karen Dobbie
Karen Dobbie, John Lewis Glasgow

Our Partners work hard to offer customers everything they need under one roof: the best fashions, furnishings and household goods of all kinds at competitive prices with excellent service and free delivery.

Supported by our network of suppliers around the world, John Lewis department stores was voted 'Britain's favourite electricals retailer' and achieved the top accolade for customer service in the Verdict Consumer Satisfaction Index published in April 2012.

The full line department stores typically stock more than 350,000 separate lines with our stores at Oxford Street and Bluewater also including a John Lewis Foodhall from Waitrose.

The small format John Lewis at home shops focus exclusively on the home, electrical and home technology assortment.

 

In February 2010 John Lewis became the Official Department Store Provider to London 2012.

To find your nearest branch go to the johnlewis.com website (www.johnlewis.com). From that website you can also add John Lewis shops as points of interest to your TomTom GPS satellite navigation system. You can follow John Lewis on the following social media channels:

 

Shopping online

The johnlewis.com website (www.johnlewis.com) stocks more than 180,000 lines focused on the best of home, fashion, giftware and flowers and is consistently ranked one of the top online shopping destinations in the UK. Its free Click & collect service is now available in 94 Waitrose branches as well as all John Lewis stores. The service allows customers to buy online at johnlewis.com and pick up their purchases after 2pm the next day.

In May 2010 John Lewis achieved the accolade of the Best Online Retailer in the Which? Awards. John Lewis also won two awards at the 2011 Drapers Etail awards, including the overall Gold Award for Etailer of the Year and the Best Multichannel Retailer.

John Lewis Insurance offers (www.johnlewis-insurance.com) a distinctive range of insurance products specially chosen with Partnership customers in mind. We work with a panel of insurers including AXA, Fortis and Friends Provident to provide products that are both excellent quality and good value.

John Lewis Broadband represents great value with three simple broadband packages to suit your needs. For more information visit the John Lewis Broadband website (johnlewisbroadband.com).

Related

  • Shop
    Find your local branch and all the online shopping services from John Lewis and Waitrose.

  • Weekly figures
    Weekly sales figures for the Partnership, John Lewis and Waitrose.

  • Press releases
    The latest news about the Partnership and an archive of press releases.

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