John Lewis
John Lewis began in 1864 with the opening of the first shop in London's Oxford Street. 'Never Knowingly Undersold', our unique promise to our customers that the price of any item we sell will always be as low as the lowest price in the neighbourhood, has been our slogan for over 75 years. Through the efforts of our Partners serving customers with our suppliers' high quality goods, we have succeeded in building the largest department store retailer in the UK, with 30 John Lewis shops (28 department stores and two John Lewis at home) and a growing online business - johnlewis.com.
Claire Kemp, John Lewis Bluewater
Our Partners work hard to offer customers everything they need under one roof: the best fashions, furnishings and household goods of all kinds at competitive prices with excellent service and free delivery.
Supported by our network of suppliers around the world, John Lewis department stores - voted 'Britain's favourite retailer' in the Verdict consumer satisfaction index, January 2010, as well as being the second overall and rated top in every sector in which it trades in an annual customer service survey by Which?, January 2009 - typically stock more than 350,000 separate lines. In July 2009 John Lewis came first in the UK Consumer Satisfaction Index from the Institute of Customer Service (ICS). Our stores at Oxford Street and Bluewater also include a John Lewis Foodhall from Waitrose.
In February 2010 John Lewis became the Official Department Store Provider to London 2012.
The John Lewis at home shop is a third of the size of a typical department store. Focussing exclusively on the home, electrical and home technology assortment and with additional features including a café and collection point these smaller format shops are currently located in Poole, Dorset and Croydon, Surrey.
To find your nearest branch go to the johnlewis.com website (www.johnlewis.com). From that website you can also add John Lewis shops as points of interest to your TomTom GPS satellite nagivation system.
Shopping online
The johnlewis.com website (www.johnlewis.com) stocks more than 100,000 lines focused on the best of home, fashion, giftware and flowers and is consistently ranked one of the top online shopping destinations in the UK. In May 2010 John Lewis achieved the accolade of the Best Online Retailer in the Which? Awards.